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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Barclays account - no access - mobile app and RG21M error code


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Posted (edited)

Trust everyone has been great. 

Here is the latest update on this.

After resubmitting all documents on April 12th, they acknowledged receipt of the documents I sent and I waited 15days. 

30th of April I got an email from them saying they needed more documents.

The documents I provided on shows proof of funds for all money that came in my name through the third party apps and they did highlight these credits as “seen” they showed me other credits on the account that’s not in my name.  About 22 of them, was asked to provide documents relating to each of these transactions “bank generated receipt or bank statement from each person”

I was able to contact and get receipts/statements for at least 20 of these transactions. I sent them 1st of May and called to confirm they got them.  Also, in the mail I explained each transaction and gave them all information on each credit, it was all naira exchange, I showed them my naira statement showing I sent each person an equivalent of the gbp I received in naira. 

I was told I have to wait 15 working days again for a response and decision.

It’s was 15 working days yesterday 23rd of May.

I called today and I was told they don’t have any update yet so the lady said she’ll send a chase to the team and to call back next week. 

It keeps getting frustrating.

They gave a timeline and they are not going with that.

Do I still need to wait or it’s time to do something else?  

Edited by Tiara.Smile
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id wait, but lets see not too long.

A CEO complaint email might not hurt....

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to Barclays account closure - Barclays mobile app and RG21M error code
  • dx100uk changed the title to Barclays account - no access - mobile app and RG21M error code

details are earlier in your thread here already.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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