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ECP PCN Rental Car - paid by app - no receipt - appeal refused - Mayfair - Achilles Way


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Green Motion are the RyanAir of the car hire business.  Hire costs are very low but then they try to add on huge fees for next to nothing.  Anyway, as the "admin fee" hasn't been paid, problem solved.  It helps that Green Motion have stupidly referred to the fee as being for forwarding a Penalty Charge Notice/fine whereas in reality it is neither, it is a simple invoice.

ECP will however continue to hassle someone.  Are you comfortable with that person being your brother?

Also, if we can't see the appeal can we at least see ECP's reply to it?

We could do with some help from you.

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  • 1 month later...

More hot air from powerless paper tigers.

Use it for hamster bedding, or to play paper aeroplanes with, or a similar activity of your choice.

We could do with some help from you.

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  • 2 weeks later...

I doubt very much that a parking company will allow "on behalf of" appeals and he may have clicked on something saying he was the driver.

I did ask upthread -

On 26/02/2024 at 16:18, FTMDave said:

ECP will however continue to hassle someone.  Are you comfortable with that person being your brother?

Euro Car Parks aren't very litigious and it is likely that the threats will eventually peter out.

However, are you all happy with an 18-year-old being hassled and, if the matter ever did by some horror get to court, probably being considered a liar by the judge for saying he was the driver when he wasn't?

It is of course up to the people concerned how to deal with this.

I think it would be a hell of a lot better if the hirer manned up and contacted ECP and removed your brother form the loop.

  • I agree 1

We could do with some help from you.

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Based on ECP's previous, what will definitely happen is this.

They will send more idiotic letters.

After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court.

Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter.

The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim.  Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved.

So be aware there is that slight risk.

You talked about "a mess" in your first post, and you weren't wrong.

Someone hires a car and gets a ticket.  There is an appeal.  Who appeals, the hirer?  No, the hirer's mate's son.  Obvious!

There is an approach for help to a consumer website.  By the hirer?  No, by the hirer's mate's son's brother!

This is so damn silly and totally avoidable.

Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue. 

We could do with some help from you.

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Posted (edited)

It would be a very good idea for the brother to SAR Euro Car Parks.

It can't do any harm and at least will reveal what was written in the appeal.

Get that done today/tomorrow, invest in a 2nd class stamp and get a free Certificate of Posting from the post office.  He'll have to stick in some ID otherwise ECP will use lack of ID as an excuse not to cooperate.

Edited by FTMDave
Typo

We could do with some help from you.

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  • 2 weeks later...

Yes, they are digging themselves into a ditch, with regard to people like you who fight back.

Remember that, sadly, the vast majority of motorists who get these tickets think they are fines, that companies like ECP have some sort of official status, and give in and pay.

They are just putting barriers in your way and encouraging you to fold.

How about this as a reply -

Dear ECP,

Re: Subject Access Request
PCN no.XXXXX

I refer to my Subject Access Request dated XXXXX and received by yourselves on XXXXX.

Thank you for your bizarre letter of 23 April.  Your letter requests Photo ID - which I have already sent to you.  The letter also requests proof of ownership of the vehicle - this is impossible to produce as the vehicle in question was on hire.

In any case requests for proof of ownership are silly given your PCNs invite registered keepers to nominate drivers who do not own vehicles.

I note all this concern for correct identity was absent when you decided to send letters threatening me with all & sundry if I didn't pay you money!

The SAR was received on XXXXX.  I have already sent Photo ID.  The clock is ticking.  I am well aware that I would have the right to complain to the ICO and to sue you for not respecting your statutory duty should you not respect the 30-day deadline.

Tick, tock.

Yours, XXXXX

  • Like 4

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