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How do I know how much in charges I've paid?


debz_00
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I phoned the Abbey today asking them to send me a list of all the charges occured on my account for the past 6 years and after being on hold for ages they told me that they don't know that information, why did I need it and that I would have to check my statements. I do keep my statements but I'm not sure if I'll have all of them!! They kept asking me why I wanted to know and I said that I didn't want to say. They said that first they needed to know why I needed this information. Can they actually give me this information - without needing to know why or do I have to go through my old statements??? (the ones I still have)? If I did need to get them to send me all my old statements wouls they charge me for this?

Any help would be much appreciated!!

 

Cheers!!!

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I phoned the Abbey today asking them to send me a list of all the charges occured on my account for the past 6 years and after being on hold for ages they told me that they don't know that information, why did I need it and that I would have to check my statements. I do keep my statements but I'm not sure if I'll have all of them!! They kept asking me why I wanted to know and I said that I didn't want to say. They said that first they needed to know why I needed this information. Can they actually give me this information - without needing to know why or do I have to go through my old statements??? (the ones I still have)? If I did need to get them to send me all my old statements wouls they charge me for this?

Any help would be much appreciated!!

 

Cheers!!!

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Have you read around the forum?

 

I suspect maybe not.

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Have you read around the forum?

 

I suspect maybe not.

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  • 13 years later...

This topic was closed on 03/05/19.

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Thanks

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