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    • I've used payslip, passport, driving licence, still can't identify me, everything is upto date address etc, 1 attempt left then it blocks me H
    • Thanks for the replies and sorry, as it seems I haven't communicated my question clearly. I'm not after advice about how to deal with the situation I'm in. I'm on top of that and sent a SAR to Scottish Widows the day before I sent one to the FOS. My query was around the FOS interpretation of personal data and the extent of their obligations under GDPR, hence the original title They have said that "personal data is defined as any information relating to an [...] identifiable natural person (‘data subject’)" They then define an identifiable natural person as "one who can be identified, directly or indirectly, in particular by reference to an identifier such as [...] an identification number. My view is that I have a complaint reference number, which identifies a complaint raised by me about the administration of my pension so it therefore indirectly identifies me If I'm right, then I believe that all the data related to my complaint is personal data about me, including the screen shot that purportedly establishes that I received my statements. I was hoping there might be someone with better knowledge of GDPR that can clarify whether I'm right or wrong before I react to the FOS's failure to disclose  
    • Please bear with me here i shall try and make this short but with all the detail, but i need help ASAP as there is limited time allowed for this process. I have been with my company 4 years and have advanced through the technical ranks to my current position,  we have an annual report which goes from 0-4 and for three years i have never scored lower than a 3. I was promoted to the role i am in now as an area quality assurance lead and the location was for the NE ( i live in the NW) eventually a similar role became available for another role in the NW. I asked my line manager if he minded me applying for it and he had no issues, i applied sat the multi stage interview and was given the role. My role is now classed as "at risk" of redundancy as we are moving from 4 regions to two which means they are also moving from 4 roles to two roles in my position. Two people are considered safe and myself and another at risk, my question is what is the criteria to separate safe from at risk . In the documentation received from my company it is below, i have zero issues and i know cv against cv mine wins, i was even selected by the company as a company mentor because of my experience in engineering and leadership. This is a closed group of maybe ten people and i am the only non senior executive included.    ·         Performance and Behaviour : I have zero behaviour issues, no issues with performance from my current line manager.  ·         Performance Improvement/ Disciplinary Records   : Zero disciplinary's and no performance issues, in fact my line manager on record has said I'm forthcoming ·         End Of Year Rating : Issues explained below Now my line manager was leaving the company and he did tell me "there was some politics involved with you getting that role, the city build manager and head of area build had promised it to their lead engineer (something they had no right to promise as it has to go though the process ) anyway from day 1 it became very clear that i would not be accepted for this reason within their community although i did just try to help them achieve quality and specification as that was my role. After a few weeks it became very apparent as to why the role had been promised to their man, i found issues where properties had been signed off as ready to accept subscribers when they were not ready (for bonus and stat reasons) and several quality issues i discovered which we could remedy and improve our productivity (unfortunately this would highlight that these issues had been there and not dealt with) My new head of area build (part of this trilogy of him, city build manager and lead engineer)  clearly did not want me there (for the reasons stated) but paid lip service, i had highlighted that i needed to walk off some structured with our canter of excellence counterparts ( as this was part of my role to link in with them for national issues) and he responded by saying i am not to walk them off, and that we have sufficient engineers to do that task (by saying this he could make sure that the engineers would take them round to structures that are A not the ones i have highlighted, and B would have very minor issues) This battle went back and forth over the months where i tried my best to build up the relationship with  them, my attitude was ok you have made some mistakes here, but we are all a team and even though you have hidden issues i can help you remedy them and hopefully we can do so and keep them off the radar,  but they just never did, So moving forward to October last year (2023) this is getting near to annual review time, now i had helped the company out massively by working a substantial amount of weekends and nights to fix issues, and i said i would take most of the time as TOIL ( as agreed with by my previous head of area build) this was 30 days. My current head of area build said i needed to put my leave in as it had been flagged as having a large amount. When i did input the leave (it would result in me taking all of December off) he was unhappy with me and was extremely curt in his responses as he could find nothing on the system for my TOIL , i explained the situation, my line manager would ask if i could work the hours, i would, and when i wanted leave he would authorise (we had an good working relationship, he was an excellent manager) he ended up going to HR to ask their advice and a teams call was set up with myself, head of area build and HR, it was confirmed by HR that it was a company error, when you want to input TOIL there should be a dropdown option in the leave menu and one of the options would be TOIL, this had not been setup on mine. So the company authorised the leave explaining that this should have been done and hadn't, i did say that this is the way it had always been and pretty much everyone on my team then operated this way, TOIL had never been discussed and none of had this option available. So i entered my leave from 4th December - 2nd January,  My line manager was an outside contractor and was leaving the company on the 15th December. On my return i found that we had a new head of area build, it would be a temporary position as they were not going to fill the position permanently and he would be covering his role (Scotland) and this role (NW). I contacted him to say that i had not received my end of year report yet and when would this happen as i had not sat with my line manager tor mine. A little over a week later my HoAB and i had a teams call, it was a introduction meeting and end of year report, he said that he had received feedback from the outgoing manager and he had given me a 2 (i have as explained before never scored lower than a 3) he asked hoe long i had been in the current role (just over a year) as this grade can mean you are new to the role and need a little supervision, haven't built up relationships with stakeholders etc. So he explained what my grade and bonus would be and if i had any feedback, i explained that this was unfair, i had proof that i had not met my targets (i say targets as there were never really any set, but going from emails and conversation we have had, and the job description) i had even created Powerpoint presentations which were very complex into how our network works from beginning to end  as there was distinct lack of knowledge here and i am a lead trainer / assessor (this btw he was extremely impressed with) He did say he had spoken to people in the centre of excellence which o believe was the head of operations, and he did look confused as to the disparity in feedback from them and the original manager that wrote my report. I contacted HR to raising my concerns that i had not sat with my line manager to go through my report,  had i had the chance to do so, i could have rebutted anything said as i had proof of my achievements even though he had set no defined targets, i could prove that i had been extremely active in identifying and remedying issues, HR did come back to me and these are their comments  1) "Your rating was submitted by your manager at the time xxx xxxxxx and he should have carried out an EOY review with you. The rating would not have been provided in this review but feedback should have been shared" [this never happened] 2)  Initial ratings where then discussed and reviewed during a calibration process (for your team) this will have included HOABs and RDs. During this session ratings can be challenged and changed. I can confirm that your rating was not changed as a result of this session and it remained at the rating that xxx submitted. 3) xxx did provide thorough feedback to xxx xxx in a handover so if not already done so it may be worth speaking with him to understand that feedback further.   4) In terms of reputation and the concern you share – ratings are not made public and are private to each individual. 5) And this first line obviously is incorrect " As far as i can see this would be the only separator they could have measured me on to separate safe from not safe, and if so the company did not follow its own procedure. My current line manager said " an error had occurred as you had not received the option to  sir with your manager for your review, and the company needs to make sure this error does not happen again) Well then they are admitting there was an issue and it needs remedying not sweeping under the carpet. All of this is documented. To remind the rating of a 2 is not a concerning grade. Please see descriptor below Generally, needs little supervision but does on occasion require direction/supervision. Does not always anticipate changes to the work environment and could adapt more quickly. May be seen as a strong performer in certain situations or by some audiences but may not perform at that level in all situations. May need some development or guidance to carry out some elements of role. May not consistently demonstrate the right behaviours. May have been on Performance Improvement during the year but has since shown strong improvement        
    • Also, what is the value of the dress and have you refunded the purchaser?
    • Simon Case was at the Covid inquiry yesterday. Finally. ‘Eat out to help out’ launched without telling official in charge, Covid inquiry hears | Covid inquiry | The Guardian WWW.THEGUARDIAN.COM Simon Case, who was responsible for Covid policy at time, calls Boris Johnson’s Downing Street the ‘worst governing ever seen’  
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Andy Long (Old Haslingden Road) Pre Used Cars - Going by name Adrian - warning lights taped over - paid by bank transfer

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Hello All,

I will say the same as all the rest, I wish I had seen these before buying a car.

I am in my mid 20's and I was looking for my first car.

I saw an advert on auto trader for a Volvo C30 .

got in touch with the advert holder long and behold was given an address to Unit D Old Haslingden Road.

I went with my mum to check it out.

The car looked good, we took it out for a test drive and I bought it there and then.

The MOT history online was "clear" and it all seemed ok for a first car.

I paid 3400 and 40 pounds for delivery to my house. 

The car recently passed an MOT on 22nd December 2023

I bought it on 27th December 2023

A couple days later I was reading the user manual and noticed there should be a user display on the dash to show temperature outside and the digital clock and such. It also allows the user to see any errors,

upon a closer look, it was very well covered up with thick dark/black tape making it almost impossible to see the display should be there.

I took it to my local garage and asked if he could have a look.

He had a look and took the tape off for me and said there is an error code showing up "SRS airbag urgent".

I was told this car should not have passed an MOT and it was definitely done maliciously to cover it up.

My mum got in touch with the guy who told us his name was "Adrian" he said he would get it sorted no problem. We dropped it off with him and he had it for 15 days. Throughout this time we had to constantly chase updates. He never gave an update without chasing. He constantly ignored calls and messages and never told us what was happening with the car or where it was.

It eventually came to the point where we asked for the car back as we have contacted Vovlo and they had recommended a specialist to take it to. He said he would get it dropped back off.... it never came. We chased and he said it wasnt coming and it would the next day, and then the next day and then the next. He then said it was booked in with a transporter to drop the car off.

We then chased again around the time the car was supposed to be dropped off for the 4th day in a row and he said it wasn't with a transporter and he would personally drop it off. We then said if it was not dropped off personally at the specified time, due to 3/4 missed promises we will be reporting it as stolen.

He then came back stating "he doesn't know why we have got the police involved and now that we have he and his staff will not be driving the vehicle anywhere due to it being high risk and the liability of being pulled over" even though we hadn't reported him yet. In hind sight I can now see why he reacted in such a way to police be mentioned.

He then told us to come pick it up ourselves, left outside the front of his bungalow/lot and we picked it up.

(Side note - I was supposed to get a black box installed on the 24th of January but due to the amount of time he had the car I had to delay it, my insurance gave me a 1 off delay until the 6th of February)

As of today it has been dropped off with the volvo specialists and they are investigating the error code/electrical issue. (The car mechanically drives very well) I do not currently know how much this will cost. But I would like to pursue some form of legal action against this man/ person. We have only just discovered these forums today and all these other people he has scammed and done this too.

I can see from previous posts he has gone under the name John , his actual name being Andy Long, having had a CCJ against him. He has been banned off auto trader.  (We have since reported him to autotrader again)

I have seen how people have tried to get the police involved and they are saying its a civil issue, which I cannot fathom how this is civil, this man is stealing/scamming 1000's using false identities and potentially putting peoples lives at risk with selling dangerous cars.

I will be in touch with citizens advice tomorrow, and once I know the cost, I will try and pursue small claims maybe??? I have no idea. This is my first car and I have no experience with such things. Not a great experience, but a good lesson I guess. 


Many thanks for any advice/help

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How did you pay? Did you pay by cash? Did you pay by bank transfer?

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Hey man,

I'm really sorry you're having to go through this as many others (myself included).

I just sent him the letter before court claim yesterday and will be chasing this further.

This guy is an absolute menace to deal with, he guilt tripped me the same way he did to you telling me that because I banned him from autotrader " he cannot feed his kids and employees and I personally ruined his life". 


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Hey Toadsters

this man is a professional victim, a genuine criminal who is potentially getting away with these crimes due to an incident in 2018 which was pretty heavily reported on where police "assaulted him"


Police have apologised after mistaking him for a 'dangerous' offender

Andrew Long said he was 'set upon' by four plain clothes officers at a petrol station in Burnley and they caused thousands of pounds worth of damage to his brand new car

Dad-of-two Andrew Long feared for his life when police officers swooped on him in a terrifying raid. They'd got the wrong man.

Due to finding those articles I am potentially considering going to the paper/ journalists with this, as much information about this criminal needs to be put out there as possible.

He claims people are "ruining his life" he could literally kill someone some day with this

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Please do. In the meantime, the address at 118 Haslingden Old Road, there's another guy in the same yard with him as that's not his actual address. His base of operation a.k.a that bungalow does not belong to him. 

It also comes down to what you actually want from this situation. Do you want to keep the car and him pay for the repair costs (under that warranty that he probably promised you?) or return the car for a full refund. Either way you're entitled to whatever you choose, as long as it's within a 30 day period. I can also tell you what citizens advice will tell you, which is:


1. Send a letter stating what you want, ideally presenting what the independent service result came with. Give him 14 days to give you back the money or warranty. 

2. He won't respond because he's a piece of doodoo so you'll have to send a final letter before court claim ( which is where i'm at right now, I bought the car from him on the 16th of december ) where you give him another 14 days before legal action. 

By the way, besides the articles where he got whooped by the cops there's others where he bought via his partner a car with finance and sold it and where he bought some cars from a guy ( which i'm sure he knew ) that were actually company cars.



Edited by Toadsters
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Yes I have read about this hidden partner.

It seems if you ring the landline number https://www.motors.co.uk/dealers/cars/bamber-cars/97147/ you get through to the bungalow as it is a landline so that makes sense. I assume this is his business partner, then Andy/John/Adrian will get in touch with you directly 

He is has a silver tongue and is very cocky and knows nothing is being done about this so its just going to carry on.

I am positive nothing was being done on my car and even if it was being done he would have just tried to find a cheap quick scam fix to get rid of the code. Probably just sat in the yard for 14 days. I've seen online its not possible to clear this type of code thankfully. The error itself has to be fixed. 

I saw those articles where he was selling company cars too!!! It boggles the mind 

The car itself runs good. I would want the repair costs to be covered so that's probably the route I'll have to pursue. But it all depends on what these specialists find on how I pursue this. I bought mine on the 27th of December.

He had my car from the 17th of Jan until the end of Jan

I'm past my 30 days now I think I'll have lost that right presumably, I assume thats probably why he was holding onto the car for soooo long to draw it out

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2 hours ago, ZukoLentil said:

I will be in touch with citizens advice tomorrow

chocolate teapot...forget it...

1 hour ago, ZukoLentil said:

I am potentially considering going to the paper/ journalists

utterly useless action.

2 hours ago, BankFodder said:

How did you pay? Did you pay by cash? Did you pay by bank transfer?


1 hour ago, ZukoLentil said:

Bank Transfer



please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to Andy Long (Old Haslingden Road) Pre Used Cars - Going by name Adrian - warning lights taped over - paid by bank transfer
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