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What Next!???


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I sent my letter to barclays detailing the amount of money in charges that i would like back , they had untill the 22nd december to reply.

On the 22nd december i had a letter back saying that they will refund half of the money - £1000 as a final settlement fee.

What next?

Do i send letter 3 as there 14 days is up or what?

Stuck and need advice, obviously im going for the full amount and not accepting the lower amount but unsure what steps to take.



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