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What Next!???


lyndseyr
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I sent my letter to barclays detailing the amount of money in charges that i would like back , they had untill the 22nd december to reply.

On the 22nd december i had a letter back saying that they will refund half of the money - £1000 as a final settlement fee.

What next?

Do i send letter 3 as there 14 days is up or what?

Stuck and need advice, obviously im going for the full amount and not accepting the lower amount but unsure what steps to take.

 

Thanks,

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