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My sis V Natwest


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I have been helping my sis claim her charges back from natwest. We sent all the letters, LBA etc and we did the N1 form the other week. She got an offer for 2000 but she said no, her claim is over 5000. She has now got a letter from the solicitor asking for details of charges, which they already have and also they want details of the section of the act she is quoting in her N1 form. All the information they need is surely on the N1 form and the schedule of charges. Is this a delaying tactic? Should she write to them and tell them that they already have the info they need?


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Hayley just have a read around the this forum too see what action you need to take, when you say they are saying they haven't had details in what format have they sent this request? A defense? CPR18??

Ex CAG helper ^_^

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