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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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Urgent Court advice Vs Northern Rock ??


doyin22
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After winning all my bank charges decided to go after my Mortgage fees but I'm not getting anywhere with Northern Rock. I Sent all the standard LBA letters etc, only to be fobbed off and threated with court action, however i went ahead and filed on money claim, however NR entered a defence and now I've received the following letter full of legal jargon and I don't know how to respond.....please help?

 

 

"REQUEST FOR FURTHER INFORMATION

(Part 18 of the Civil Procedure Rules)

 

This is a request for further information made by the Defendant of the claimant under the practice direction 18 of the civil procedure rules. The claimant is requested to provide the clarification or inforamtion sought below by 4pm on 2 january 2007. The claimants response should be verified by a statement of truth in accordance with Part 22 of the civil procedure rules.

 

1. Particarise each and every alleged breach of the contract which it is claimed give rise to the said charges.

2. Particarise each and every alleged breach of contract which it is claimed give rise to the charges.

3. In relation to each said charges, particularise what if anything, the claimant consideres to be the claimants loss and or how the defendant is alleged to have been "unduly enriched" as a result of such charges.

4. In relation to each charges, particuarise which term or terms of the mortgage agreement between the claimant and the defendant (or other relavant contractual docuement) issaid to be unenforceable.

5. Particularise the provision of the unfair terms in consumer contracts regualtion 19999 and the unfair terms act 1977 upon which the claimant relies in order to found allegations that the said charges are unenforceable.

 

Dated 19 December 2006"

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Hi Doyin22,

 

You might want to have a look at meled's thread as they are at about the same stage as you:

 

http://www.consumeractiongroup.co.uk/forum/mortgage-companies/49082-me-nothern-rock.html

 

Is your claim for late payment fees or ERC or both? Also is your claim under or over 5k?

 

All the best

 

Zoot

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I've just received a reply to my letter from northern rock and don't know what to do:

 

"I acknowledge receipt of your correspondence dated 22 December 2006 in relation to Part 18 Request for Further Information.

As your claim has not yet been allocated to the small claims track a Part 18 Request is not excluded under CPR Part 27. Northern Rock plc requires you to particularise your claim as detailed in the Part 18 Request in order to enable it to defend your claim accordingly.

Simply sending the “Schedule of Claim for Charges” is not sufficient detail for your claim.

If Northern Rock plc does not receive a response to the Part 18 Request by 2 January 2006 it will apply to the Court to have your claim struck out.

Northern Rock plc strongly advises you take independent legal advice in respect of the above.

Yours sincerely

 

Miss Sarah Caldwell

Legal Assistant

Group Legal Department

Direct Dial: 0191 279 2505

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I've just received a reply to my letter from northern rock and don't know what to do:

 

"I acknowledge receipt of your correspondence dated 22 December 2006 in relation to Part 18 Request for Further Information.

As your claim has not yet been allocated to the small claims track a Part 18 Request is not excluded under CPR Part 27. Northern Rock plc requires you to particularise your claim as detailed in the Part 18 Request in order to enable it to defend your claim accordingly.

Simply sending the “Schedule of Claim for Charges” is not sufficient detail for your claim.

If Northern Rock plc does not receive a response to the Part 18 Request by 2 January 2006 it will apply to the Court to have your claim struck out.

Northern Rock plc strongly advises you take independent legal advice in respect of the above.

Yours sincerely

 

Miss Sarah Caldwell

Legal Assistant

Group Legal Department

Direct Dial: 0191 279 2505

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If you have sent them the standard letter asking for your charges back and telling them that you now know these charges to be unlawfull, and you have sent a copy of the schedule detailing the amounts, dates and what the charge was for, then you have nothing to worry about. This is a standard reply to intimidate you into thinking that you havent a leg to stand on! Just reply saying you have sent this information xxx times, and enclose herewith again a further copy of the scheule. Send a copy to the courts. And dont worry.

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Thanks for that, I've followed the standard letters and it worked with my claim against Birmingham Midshires mortgage. It seems that Meled and I are at the same point with Northern Rock.

I've copyed the responce you gave him and plan on sending the following,

Dear

 

Claim No: ??????

I am in receipt of your letter of 22nd December 06 regarding the above claim.

 

I note that you assert that my particulars of claim fail to disclose reasonable grounds for bringing a claim against Northern Rock plc.

 

I find this most perplexing. My particulars of claim clearly identify the account contract to which I am referring. It is perfectly clear that the source of the monies which I am claiming is derived from money taken by Northern Rock plc in respect of my breaches of the account contract and further, I have supplied a detailed breakdown of the charges on a separate schedule three times now, and enclose herewith again a further copy of the schedule. In addition I have explained why I consider that the charges are unenforceable at common law. Finally I have made clear the total figure that I am claiming.

I will add now that the recent Office of Fair Trading report concluded that bank penalty charges are indeed excessive and in breach of the common law because they exceed the actual costs caused by my breach. Furthermore, as I am sure you are aware, this practice was roundly criticised recently by Walter Merricks, Chief Ombudsman as he commented on the way that complaints over charges are being handled by the banks and he went on to state that the banks should either pay the claims in full or demonstrate that these charges are not penalties.

 

I have clearly identified and stipulated the following;

 

1. The contract

 

2. The term of the contract in question

 

3. The wrong which I say Northern Rock plc has committed

 

4. The amount of my damage suffered

 

I fail to see what else you expect to find in my particulars of claim. Furthermore I would say that your defence does not answer my particulars of claim in any way and therefore this letter which, I am copying to the Court, is my formal request to the Court to grant me a summary judgement for the entire sum claimed.

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  • 2 weeks later...

I've hit another dead end with Northern Rock and need some advice... I relyed as adviced to their Part 18 request for Further Information and have now received a letter telling me they are appliying to the court to have my case cancelled.

 

" I enclose a copy of an Application Notice that i have formally filed with the courts today. You will note the Application Notice is in respect of stricking out the claim and the Part 18 Request for Further Information.

 

You will also note that Northern Rock Plc has requested the hearing be conducted by way of telephone hearing due to the court being situated in West London and Northern Rock's head office being situated in Newcastle upon Tyne, in order to save costs.

 

I should be grateful if you would confirm that you consent to a telephone hearing by return. In addition, kindly confirm the telephone number on hich you will be available.

 

Your sincerely

 

Sarah Caldwell"

 

 

What should i do now, i don't want to lose due to ther tactics when i'm so close.

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Not looking good today, i submitted the above letter and today recieved the following letter telling me they are appliying to the court to have my case cancelled:

 

" Dear Miss xxxxx,

 

I enclose a copy of an Application Notice that i have formally filed with the courts today. You will note the Application Notice is in respect of stricking out the claim and the Part 18 Request for Further Information.

 

You will also note that Northern Rock Plc has requested the hearing be conducted by way of telephone hearing due to the court being situated in West London and Northern Rock's head office being situated in Newcastle upon Tyne, in order to save costs.

 

I should be grateful if you would confirm that you consent to a telephone hearing by return. In addition, kindly confirm the telephone number on hich you will be available.

 

Your sincerely

 

Sarah Caldwell"

 

Their application notice sates the following as evidence :

 

" the defendeant applies to the court for an order to stike out a statement of case as the claimants statement of case discloses no reasonable grounds for bringing the claim.

 

The defendant considers the claimant's statement of case to be insufficiently detailed and the Defendant served a Part 18 Request for further information (copy enclosed) on the claimant dated 19 december 2006. The defendant considers the claimant's response to the Part 18 Request for Further Information dated 22 December 2006 (copy attached) does not comply with CPR 18 and communicated this to the calimant in corresspodence dated 22 December 2006 (copy attached) again fails to answer the Part 18 Request for Further Information. Therfore the Defendant has applied to the court to have the claim struck out because the statement of case is insufficiently detailed and without further particularisation discloses no reasonable grounds for bringing a claim.

 

If the court is not minded to strike out the Claimant's statement of case the Defendant applies for an order requiring the Claimant to fully particularise her claim by answering the attached Part 18 Request for Further Information."

 

Any advice will be much appricated as I don't have a clue what to dod next.

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Did you send a copy of the letter to the courts, asking them to attach to your case? If not, then get it in the post asap. Also write back to Northern Rock advising that CPR18 is not required unless directed by the courts. Tell them they are using stalling and intimidatory tactics claiming not to have particulars of the claim when indeed they do. Tell them you will bring this to the attention of the court. Tell them you gladly agree to hearing by telephone upon disclosure of their costs and that you look forward to receiving disclosure by return.

 

Have a look at my threaed on Natwest bank charges. Natwest solicitors pulled the same card!

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This is the letetr and Application notice the sent:

 

"Dear Miss xxxxx,

 

I enclose a copy of an Application Notice that i have formally filed with the courts today. You will note the Application Notice is in respect of stricking out the claim and the Part 18 Request for Further Information.

 

You will also note that Northern Rock Plc has requested the hearing be conducted by way of telephone hearing due to the court being situated in West London and Northern Rock's head office being situated in Newcastle upon Tyne, in order to save costs.

 

I should be grateful if you would confirm that you consent to a telephone hearing by return. In addition, kindly confirm the telephone number on hich you will be available.

 

Your sincerely

 

Sarah Caldwell"

 

Their application notice sates the following as evidence :

 

" the defendeant applies to the court for an order to stike out a statement of case as the claimants statement of case discloses no reasonable grounds for bringing the claim.

 

The defendant considers the claimant's statement of case to be insufficiently detailed and the Defendant served a Part 18 Request for further information (copy enclosed) on the claimant dated 19 december 2006. The defendant considers the claimant's response to the Part 18 Request for Further Information dated 22 December 2006 (copy attached) does not comply with CPR 18 and communicated this to the calimant in corresspodence dated 22 December 2006 (copy attached) again fails to answer the Part 18 Request for Further Information. Therfore the Defendant has applied to the court to have the claim struck out because the statement of case is insufficiently detailed and without further particularisation discloses no reasonable grounds for bringing a claim.

 

If the court is not minded to strike out the Claimant's statement of case the Defendant applies for an order requiring the Claimant to fully particularise her claim by answering the attached Part 18 Request for Further Information."

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Ok, the part 18 was asking you for more information on WHY you think you should get your money back and on what basis you can rely on which will prove that the charges are unlawful. What did you put into your response?

 

They are asking for the claim to be struck out on the basis that you have not shown enough reason for the claim to proceed. What was in your original claim form that was presented to court?

 

Do not agree to the telephone hearing, on the basis that you wish to show paper based evidene to the court. You will need to have a good read on the facts you used on your original claim. Simply saying you want your money back because they are unlawful will not be sufficient. You need to use and rely on fact which you will find in the Unfair Terms in Consumer Contracts Regs and in the Office Fair Trading Report. Also advisable is to read the supply of good act.

 

Hope this helps, please read read and read some more, its a lot of money, its yours and you need to get it back!

 

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We seem to be getting all hung up on part 18 requests recently and there havd been lots of threads about it over recent weeks.

 

Just answer their request and serve one of your own together with an amended particulars of claim if you think it is sensible to do so. Then when you send the response to them ask them to withdraw their application and tell them that if it goes ahead you will ask the court to order that they pay the costs of the hearing.

 

Have a read of my old thread on defence and part 18 requests and I hope it helps. Feel free to PM me if you have any questions.

 

The thread is here

 

http://www.consumeractiongroup.co.uk/forum/general/15172-reply-stock-defence-18-a.html

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I'm very confused about all this Part 18 requests, Its way over my head now and I may have to drop the case. Their request was for the following:

 

"REQUEST FOR FURTHER INFORMATION

(Part 18 of the Civil Procedure Rules)

 

This is a request for further information made by the Defendant of the claimant under the practice direction 18 of the civil procedure rules. The claimant is requested to provide the clarification or inforamtion sought below by 4pm on 2 january 2007. The claimants response should be verified by a statement of truth in accordance with Part 22 of the civil procedure rules.

 

1. Particarise each and every alleged breach of the contract which it is claimed give rise to the said charges.

2. Particarise each and every alleged breach of contract which it is claimed give rise to the charges.

3. In relation to each said charges, particularise what if anything, the claimant consideres to be the claimants loss and or how the defendant is alleged to have been "unduly enriched" as a result of such charges.

4. In relation to each charges, particuarise which term or terms of the mortgage agreement between the claimant and the defendant (or other relavant contractual docuement) issaid to be unenforceable.

5. Particularise the provision of the unfair terms in consumer contracts regualtion 19999 and the unfair terms act 1977 upon which the claimant relies in order to found allegations that the said charges are unenforceable.

 

Dated 19 December 2006"

I had sent off a letter refusing and just hope the courts don't ask me to reply.

" ...CPR18 is not required unless directed by the courts. I now feel you are using stalling and intimidatory tactics claiming not to have particulars of the claim when indeed you do. I am now bringing this to the attention of the court.

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  • 1 month later...

I've been away and just logged on to read the bad news and very confussed on what to do next???

 

The good news is that i got a hearing date of 23 may and the judge ordered that:

 

"1. Matter to be listed for a hearing with a time estimate of 1 hour

 

2. Application for a telephone conference is refused."

 

However, i'm a bit worried abot going ahead now after reading the other threads.

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Zoot

 

I am claiming charges, ERC,completion fee and exit fee, my claim is for a total of about £2000.

 

i refused the request for their part 18 and they wrote to the courts asking for it to be struck off but the judge has refused since they have now sent me a court date. I sent the following letter to the judge:

"Please find enclosed copies of all my letters to the defendant.

I have responded to all the defendants’ letters to date, and I would like to complain about the offhand manner in which these supposedly professionals are behaving towards a lay individual, and respectfully suggest that they are using stalling tactics claiming not to have particulars of the claim.

As you are aware, there are several thousand cases now coming against banks and I am aware of hundreds of people who are currently claiming against this Defendant and I am in contact with others who have received the exact same letters from the defendant.

 

I feel that I am enough of a disadvantage as it is, one non-legally trained person against the might of a huge financial corporation with a vast legal department, and am both shocked and disgusted at the contempt with which they treat me and the Court’s Directions.

 

Respectfully yours,"

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  • 2 months later...

An update on my case, i sent of the following letter last week

"Without Prejudice save as to Costs

Dear miss Caldwell

 

ACCOUNT NUMBER: xxxxxxx

RE: Court Claim no - xxxxxx

I am writing to give you a final opportunity to settle my claim without the time and costs of the courts.

Our hearing is approaching and as your request for a telephone hearing was denied, I am willing to cancel should you offer full settlement to save yourselves further costs.

I look forward to your response"

I got a response on saturday offering me a settlement and don't understand their reasons but i am taking it as my claim was only for £1000 and that included application fee/exit fee and i was chancing my luck asking for application fees back.

The letter reads..

" .... At this stage, Northern rock plc is yet to receive a properly particularised claim, let alone a compelling line of legal reasoning that might persuade it to settle this matter and vacate the hearing listed for 23 May 2007. However, it estimates that Northern Rock Plc's legal costs for making the application will be in the region of £400.

Given the above, for reasons of commercial expediency and without the admission of liablity whatsoever in relation to your claim, Northern Rock plc is therfore willing to offer a settlement comprising of the estimated costs of teh hearing to be incurred, totalling £400, and £285 which Northern Rock agreeed to refund to you as set ouyt in its defence.

Kindly confirm by return if you are minded to accept this offer of settlememnt and Northgern Rock will forward a cheque to you for £685...."

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