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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Andy Long GA Motors, was sold faulty car and he stopped replying.


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Posted (edited)

Good evening everyone, 

Let me preface this post by saying I deeply wish I could have seen this forum before purchasing the car that I did, but unfortunately that was not the case. 

I purchased a car from Andrew/Andy Long of GA Motors, Unit D, Haslingden old road, Blackburn on the 18th of December and the car was delivered to me on the 21st as it needed a new MOT (which might have been done at a known one to the dealer). He told me he would give me a 6 month warranty on it that never arrived. 

The car is a Citroen DS3, White, 1.6L Petrol, from 2014. I left a 200 GBP deposit and then paid the rest (3600) via bank transfer when receiving the car (it was delivered by one of his guys. He drove it to where I live). Service history seemed fine on it and I did a comprehensive check when I found the advert and decided on it. 

Shortly after purchasing the car the engine light came on and lasted for a few days and then went away. I took it to an independent garage and it came up with a leaking turbo and several other issues, totalling around 1000 GBP to fix. 

I have been trying to contact him since but to no avail. I got in contact with citizens advice and they told me to draft an official letter stating that I want the car returned and a full refund effective immediately. My only fear is that after reading the previous posts I won't be able to deliver it to the right address, whichever that might be. 

Any further advice would be appreciated!

Edited by Toadsters
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Hello 👋

I'm really sorry to hear you've fallen victim to this crook! I agree with HB's comments above @BankFodder is the best person.

We bought a car from him June 2022.

The car wasn't even road worthy amongst countless other serious problems. Lancasire Police were a complete waste of time, despite him being well known to them they weren't interested and said it was a civil matter.

It cost us so much more money to go through the civil court and 

 Get a court order but he's been taken to court so many times he couldn't care less.

Long story short it took me a year to get my money back (and I live minutes away) we tried everything.

I eventually took to social media, my posts are copied in the thread somewhere on CAG he's been done for fraud and theft if you Google him.

I got my money back eventually but only after plastering him all over social media. 

 

What numbers do you have? I have +447379148997

+44 7425 372823

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I did read your post, and then sme other person's that had a more recent, August I believe, encounter with the guy. 

His most recent one is +447425 985909. He stopped answering to me but a colleague called and he answered immediately. 

I also launched an investigation with Auto Trader as he has 7+ adverts still up. 

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07437921287 that's the number I have. I bought a car off him last August and within 4 days I had an enhine issue, took him 2 weeks to change a sensor. 

Had countless issues with it now the car has completely packed in with possibly the head gasket packing in.

I pestered via phone and text message for a receipt and the 6 month warranty and never got it, even went to citizens advice. So now like others I'm without a car and out of pocket.

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1 hour ago, Lancashirelass76 said:

Hello 👋

I'm really sorry to hear you've fallen victim to this crook! I agree with HB's comments above @BankFodder is the best person.

 

 

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Update: 

I collected my car from the garage after the inspection yesterday evening and decided to give Andy a call or two, in hopes that I can ask him for a refund. No answers then,

today I received a call from Auto Trader, asking me if there was any update regarding the matter and also informing me that they reached out to him to ask for a response regarding the complaint I put in. He told them that he was away hence the lack of communication but nothing further...

And then the miracle happened: When I put the phone down with them I checked my inbox and I had a text from Andy asking me when am I free to pop the car down for him to have a look and fix the issues.

I then replied to him, telling him about the independent garage as a consequence to his lack of communication, also informing him of my request to return the car for a full refund. 

At this stage I have drafted the letter but I still am in slight doubt about his official address. 

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07544447331 Delivery guy

07999063814

07425372823 - matching above post

07902849351

07856 938932

just to make you people aware Mr Andy or Mr Salim Patel are not registered traders.

118 haslingden road is not registered as a place where such a big number of vehicles visible from google maps can be stored or being sold or fixed / dismantled. & there is no such a thing as unit D , officially not, its all made up

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Yes that’s the place.

Patel moved there roughly 2018 when we purchased our car advertised from BB19SR whalley new road.

That yard was illegally sub-let.

At bb53rg he is holding his beloved BMWs e30s ford escort mk1 red porsche on private SAL numberplate which was previously used on his BMW e60.

I could write a book about their business model :)

His bungalow.

It’s Salim Patel 118 Haslingden old Road.

For everyone who struggles to get the name and address for claims.

Unit D is made up so all your paper post can be binned.

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I recommend to send all letters to 118 only

3 at the time with 1 day apart and keep proof of postage.

Then you have to give him 2 weeks to reply and send another 3 again until you get to court stage. And later so so and so again.

He’”ll never sign for any letter don’t bother using sign for.

Court only need proof of what you sent and when and proof you tried your best.

If you send 3x this is considered as delivered because royal mail cannot fail 3x on same address 3x in the row.

It doesn’t really matter if you bought from Andy or Salim.

They use fake names anyway.

But 118 is where it is all happening and the whole land and house is officially belonging to Mr Salim Patel

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3 letters??? ++ 3 letters??++3 letters??:noidea:

only need to send ONE - a letter of claim  (but if not already done - a first one exercising your consumer right to cancel and get a refund for xxx reason) get a free proof of posting for each at any PO counter

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sorry DX. We run into few issues with Mr Patel saying he was not aware of the issue so was advised not to use sign for but tripple the amount of letters. Was working out cheaper in the end anyway.

Patel had the balls to deny all responsibility whatsoever and blamed us for harassment.

Until they called him on one of above numbers instead of the number he supplied to court himself.

He stayed quiet after judge asked him why is it him picking up the phone number from car sale invoice then … 

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understand but in law you only have to prove any letter was sent, not received. free POP does that nicely as you get a receipt to put in your WS.

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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6 minutes ago, Toadsters said:

Do they have anything to do with 

There are several car traders (official unofficial) on the street. Some might be legit. I came across this yard number of times but never investigated if it’s part of Andy / Salim klan or not. Having landline ne I would say nothing to do with this thread but it’s my personal opinion 

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yes i think i pointed this out on one of these threads long ago.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Quick update: 

I requested the car returned and he accepted.

In the meantime I sent the letter before claim as well, when I receive a text at 23:00 telling me

" I went behind his back and destroyed his life because they banned him from auto trader ".

Ofcourse, this was alongside the fact that now he cannot refund me for his car. 

Is it just the claim form following? 

Many thanks, 

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On 11/01/2024 at 09:47, Toadsters said:

If I invoked my right to return and it has been acknowledged via SMS, does that hold up in court? 

Yes

 

1 hour ago, Toadsters said:

 

Is it just the claim form following? 
 

????

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