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LouLou V Barclaycard


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Now that I have started my claims with Barclays and are waiting until the 8th May for a reply I thought I'd get the ball rolling with Barclaycard.

 

What a total joke they are!!! I sent the DPA request letter recorded delivery with a cheque stapled to it for £10. The muppets went and paid the £10 onto my card as a payment (despite the fact I pay by direct debit) and have totally ignored the letter and deny receiving it! I have had to go through several difficult phone calls to get my data sent to me, finally getting a call from their call cent at 11pm (better late than never?!) last night to say it would be with me within 40 days. I corected them on that, it would be with me within 40 days of the 7th April when they banked the cheque for £10.

 

From other threads I can see this is not the first time this has happened, delaying tactics or just bloody stupidity?

 

I am also concerned at the lack of concluded cases with Barclays..... I won't be accepting any offers except the full amount!

 

LouLou

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Guest Lueeze

Delaying! They arent stupid! They know exactly what to do!

 

I have had my cheque back today and a letter request a £10 cheque!

 

(I know i didnt get it either!:-? )

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  • 2 weeks later...

I have had a reply to my DPA request letter (they just made 40 day deadline) and I am a bit cheased off cos they only sent statements til may 2004. They say in the letter all data before this date is not held on a computer system or a structure filing system and thus does not fall under DPA regulations!! However if I want the info prior to May 2004 I have to pay £3 per statement.

 

I am a bit confused now as what to do. How can thy say they data they hold before may 2004 does not come under DPA and yet it is available if I am prepared to pay for it?

 

Is this a loophole that banks are going to use to their advantage, barclaycard being the first?

 

I am intending to call legal department at Barclacard to dispute tomorrow.

 

Also my other claim against Barclays, well they missed their deadline to reply to my request for refund, I am not havig much luck!

 

Lou

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  • 12 years later...

This topic was closed on 09 March 2019.

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