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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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EPC UK Debt Collector - Unpaid Toll Fees in Portugal


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You should be able to bat this away very easily.

Can you please upload one of these demands, redacted of your personal details?

You say that EPC have bought these debts but I strongly suspect they haven't.  Their webpage says they "administer the collection" and "collect outstanding toll fees" which tends to suggest they are acting as a powerless debt collecting agency.

https://www.epcplc.com/portuguese_road_tolls

I'm writing during my lunch break but promise to be on the forum this evening after I knock off work.

  • Like 1

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Say you & I were in legal dispute.  I could sue you and you could sue me.  Your best mate couldn't sue me.  My next-door neighbour couldn't sue you.  Because the case would have nothing to do with them.

And this is the situation with EPC or indeed any other debt collector.  They can do nothing.  It isn't their debt.

We have several EPC threads here and after all the threats nothing happened.

I think Nicky Boy wanted me to contribute as I have seen off the real owners of a debt for a motoring infringement in an EU country, but your situation is even easier.  Relax & ignore the threats.

  • Like 2

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  • 2 weeks later...

Have a read of the last posts on istrianadventurer's thread  https://www.consumeractiongroup.co.uk/topic/459903-fine-from-epc-for-having-no-vignette-in-hungary/#comment-5219106

The news is good 😃

 

Edited by FTMDave
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We could do with some help from you.

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  • 3 weeks later...

Nick is spot on.

How kind of them to send all this free tourist information for Portugal.  I went to Portugal for Euro 2004 and I will certainly bear their advice in mind should I have a return visit.

None of which has any relevance to them pursuing you for money.

All over Europe, if you don't pay what you should, you get penalties to pay on top ... not an extension of 28 days!!!  They have kindly given you this extra time because they know full well they can't do anything to you.  Relax and ignore

Nick, I would presume it was the car hire company that gave the details.  Sure, EPC are a member of the BPA, but I don't think that's directly relevant.

We could do with some help from you.

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