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CHELTENHAM & GLOUCESTER not happy with reponce


padi777
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I sent a letter to C&G telling them I,m not happy with there charges as in libary,the letter I got back is THANK YOU FOR LETTER DATED 18TH FEB.TO BRING THIS MATTER TO OUR ATTENTION . YOUR CASE WILL BE PASSED TO ONE OF OUR CASE OFFICERS SHORTLY.THEY WILL INVESTIGATE IT IN FULL AND ISSUE YOU WITH A RESPONSE AS SOON AS POSSIBLE,BUT IN ANY EVENT WITHIN THE NEXT FOUR WEEKS. I do think four weeks is excessive,what do you think? whats the next step? thanks all

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I sent a letter to C&G telling them I,m not happy with there charges as in libary,the letter I got back is THANK YOU FOR LETTER DATED 18TH FEB.TO BRING THIS MATTER TO OUR ATTENTION . YOUR CASE WILL BE PASSED TO ONE OF OUR CASE OFFICERS SHORTLY.THEY WILL INVESTIGATE IT IN FULL AND ISSUE YOU WITH A RESPONSE AS SOON AS POSSIBLE,BUT IN ANY EVENT WITHIN THE NEXT FOUR WEEKS. I do think four weeks is excessive,what do you think? whats the next step? thanks all

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If you know the amount they owe you, start proceedings after their time is up - the time YOU specified, not them. If you said 7 days as per your first letter, then after their 7 days are up - sue them.[/ttquote] thanks will start proceedings Monday
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If you know the amount they owe you, start proceedings after their time is up - the time YOU specified, not them. If you said 7 days as per your first letter, then after their 7 days are up - sue them.[/ttquote] thanks will start proceedings Monday
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  • 13 years later...

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