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    • NOA ? Is that Notice of attendance ? They haven't been here..... yet ! As for the LO details, I have requested them from WODC, but not heard anything yet, I'm sending a reminder today or tomorrow. I'm running completely blind on this at the moment as I've never received anything to do with it before last week.. Do you think it might be worth me contacting Breathing Space in the meantime as well ?
    • Thank you @honeybee13  Thank you @dx100uk I find a bit difficult to navigate on here still getting used to it😅
    • you probably wont be able to escape paying the NOA fee of £75. just check that a LO exists for all/anything CTAX wise the council think you owe. dx  
    • Attached neighbours NTK. So far as I’m aware they only had the NTK. The contravention was returning exceeding the free parking, only she didn’t. In her words: I asked her permission to use her NTK. That’s the top and bottom of how she acquired hers.  That’s the common contravention in and among the local community - being accused of staying over 90 minutes, or returning within 90 minutes, or staying overnight. Excel have been using the above tactic a number of years now and, I believe, the majority have paid attempted the appeal route, then paid up.    Links to local news stories, initially they were Parking Eye. Parking Eye Jan 2020 Parking Eye Sept 2014 Unsure if anyone’s noticed it’s now Excel but the tactics remain the same. ND Excel Photos.pdf
    • On 3rd April I received 3 letters in the mail, a CT bill from WODC was dated 26th March, two begging letters from BS dated 25th March. WODC claim that I owe outstanding CT for an address I left almost 4 years ago (9th July 2020). I don’t dispute this as I have now checked with the agent I rented through and was told that CT was not included in the rent, though I was definitely under the impression at the time I lived there that it was. I lived there from 20th March 2020 until 9th July 2020, and I was never contacted about CT whilst at that address. I have since been living in the same WODC area continually, with 2 changes of address, and had 2 later CT accounts (no problems with these) they have my details and address on record and have had since 10th July 2020 when I filled in the forms at my next address with my new landlord. WODC claim that I owe £501.45, (email reply to my first query) though they only sent me a bill for £351.05 (1st April 2020 to 9th July 2020), the remaining £150.39 is supposedly for the 12-day period 20th March 2020 to 31st  March 2020, this figure seems to be excessive, as I have not seen any paperwork regarding this I have had to roughly recalculate the figure based on the 2020/21 charge minus the 4% increase from 2019/20. By my calculations, 12 days of council tax should have been approximately £40.44. £1281.36 / 104 * 100 = £1232.07 (to back-calculate the previous years CT) £1232.07 / 366 = £3.37 (daily CT amount, 2020 was a leap year) £3.37 *12 = £40.44 Giving a total owed of (approximately) £391.49. It looks like they have mistakenly charged me from 20th February 2020. BS sent me a “Notice of enforcement” the day before I was even sent a bill by WODC !!! In it they claim that I owe WODC £870.06, though they give no explanation of how the increase of around £475 came about ! They then add on a “compliance” fee of £75, and magically make the total £1180.06….. Try as I might, after many attempts to work this out, I can only make their figures add up to £945.06….. I think someone there needs to go back to school and do basic maths over again ! They also state that there was a Liability order made on 3rd November 2023, though they give no details of where it was obtained. I have since received threatening SMS messages from them, but to date, I have completely ignored them. I know they have no power of entry so the bluff and bluster can be ignored (the adrenalin still pumps though whenever the doorbell rings), but I am worried about mine and my wife’s cars, as they are parked outside with nowhere to move them to. I’m almost sure that I remember reading somewhere that there is a lower limit on the value of the car they can take, and if it is below this they are not allowed to take it, I think this was somewhere around £1350, but I am not sure…. can anyone here verify this or am I imagining it ? My car, a 20 year old Toyota Yaris valued at about £650, is my sole means of getting too and from work (34 miles a day) as public transport (3 busses and a train at £26 per day) would take me more than 3 hours each way. The other car is registered in my wife’s name, and her name is NOT on the bill or the BS letters. I have written to the council informing them that I am not attempting to avoid payment of the genuine arrears, and I have asked to see documents showing the accurate amounts and any extra charges applied, plus unredacted copies of all previous communications from WODC to myself concerning this account and anything concerning any Liability order. I also informed them that as I am not legally obligated to do so, I will not engage with BS in any way, they will not be allowed into my home, and I will not be paying them anything, all payments will be made direct to WODC once the dispute has been settled. I also asked them to contact BS and instruct them to immediately cease all action and return all documentation. Since 4th April, I have heard nothing back from WODC, but I have received another SMS from BS. I am going to contact my local councillor by email later today, giving him all the details I have outlined above, and I am also going to send a reminder email to the CT department of WODC and CC the council leader and other “high up” members. Am I handling this correctly ? can anyone suggest anything else I can do as well.
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MET ANPR 2019 PCN Claimform - Occupants left Car Park - Southgate Park, Stansted Airport ***Claim Struck Out***


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Apologies for starting what appears to be yet another thread about this infamous joke of a car park, but after receiving the usual "invoice" from MET Parking Services over FOUR YEARS ago, they've now finally sent a Claim Form!  I've had a look through a few of the threads but couldn't see any advice on what to do now they've finally taken it to this stage.

The claim is now for the original amount plus interest at 8% for the four years, plus court and legal fees.

As it's so long since this happened, I'll do my best to summarise what happened:

  • Parked 5 spaces in to the "Starbucks car park" and walked across to McDonalds - 18th July 2019
  • Received the penalty notice dated 2nd September 2019 - 46 days later so I'm sure that's outside of the usual period!
  • Did look to appeal but their shoddy appeals website wasn't secure so attempted to call them - only number to call them is the payment line!
  • I think I finally spoke to someone and they said to appeal in writing - it was 2019, they use state of the art technology but can't pay £30 for an SSL certificate - no thanks!
  • Have continued to receive various threatening letters from no less than 3 collection agencies (Debt Recovery Plus, Zenith Collections, CST Law)
  • Zenith Collections offered reduced amount with 'Notice of Intention to Commence Legal Proceedings' back in Jan 2020 
  • CST Law sent letter before claim in February 2021
  • I sent them a data protection request for the photos etc after receiving this and had a response from the CEO and 'Executive Assitant' - mentioned about the 14 days but said I'd have to speak to Debt Recovery Plus
  • Received the SAR along with the photos which were no longer available on the website at this point

Any suggestions on best next steps, I've got 14 days now to respond as I received this on Thursday and it looks like you get 5 days from the date of issue before the 14 days start.  Happy to fight this and go to court, if they have the balls to...

Let me know what information you need to assist, I have all the letters still from them and their various collection agencies.

Thanks in advance

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What response did you have to the SAR

When did you send it?

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Welcome to the Forum and well done on checking through relevant threads.

Not sure why they have picked on you to take to Court.

You have either written something to them that has singled you out as not being knowledgeable enough about the private parking laws or you have just annoyed them🙂.

To help us help you could you please fill in the questions on the form below-

 

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Yes, please fill in the sticky.

Fellow Site Team member dx100uk will be on shortly with details of how to open a MCOL account and start to defend the claim.

  • Like 1

We could do with some help from you.

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If you want advice on your thread please PM me a link to your thread

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They provided the information very quickly actually, just over an hour, my details and all the photos they had. 

I responded highlighting the issues contacting them previously and the lack of a secure appeals portal. 

Also asked them why they continued to chase me despite issuing the invoice well outside the 14 days,

received a PDF letter the next day just saying I'd taken the decision not to appeal so had to take it up with the collection agency.  This was back in Feb 2021.

Thanks, will get that detail over to you in the morning! 

I suspect as I actually did speak to them and gone via the DPO@ address that I've annoyed them

i.e. actually found a way to get them to answer correspondence and not hide behind website query forms!

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The PCN being delivered late only means that they cannot transfer the charge from the driver to the keeper after the first 28 days. So you as keeper cannot be liable for the PCN only the driver is now responsible . As the driver could be anyone  who has a valid motor insurance policy  is able to drive your car and Court do not accept that the keeper and the driver  are the same person. so they will have their work cut out.

Good for you for annoying them. Very shortly you will be sending them a snotty letter which will not endear you to them either. But it's nothing personal, it's designed to show them that you are not scared of them or going to court.  [Ok I lied, it is personal].

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  • dx100uk changed the title to MET ANPR 2019 PCN Claimform - Southgate Park, Stansted Airport

It sounds like you've had a fair amount of correspondence with them.

So, have you "outed" yourself as the driver at any point?

Be nice to see all the comms between you.

Please upload anything you have.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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Hi, full details below of the claim, have also scanned a redacted copy less the references and my personal data.

Which Court have you received the claim from ? MCOL Northampton

Name of the Claimant :  MET Parking Services Ltd

Claimants Solicitors: DCB Legal

Date of issue – 23rd October 2023

Date for AOS - 10th November 2023

Date to submit Defence - 24th November 2023

What is the claim for  

1. The Defendant (D) is indebted to the Claimant (C) for a Parking Charge(s) issued to vehicle xxx at (346) Southgate Park, Stansted, CM24 1PY.

2. The PCN details are 18/07/2019, xxxx

3. The PCN(s) was issued on private land owned or managed by C.  The vehicle was parked in breach of the Terms and Cs signs (the Contract), thus incurring the PCN(s).

4. The driver agreed to pay within 28 days but did not.  D is liable as the driver or keeper.  Despite requests, the PCN(s) is outstanding.  The Contract entitles C to damages.

AND THE CLAIMANT CLAIMS

1. £170 being the total of the PCN(s) and damages.

2. Interest at a rate of 8% per annum pursuant to s.69 of the County Courts Act 1984 from the date hereof at a daily rate of £0.01 until judgement or sooner payment.

3. Costs and court fees. 

What is the value of the claim?

Amount Claimed £231.04

Court fees £35.00 

Legal rep fees £50.00 

Total Amount £316.04

Have you moved since the issuance of the PCN? Yes, moved in November 2020

Did you receive a letter of Claim With A reply Pack wanting I&E etc about 1mth before the claimform? No, I don't recall receiving one recently.  Just found some more letters from Direct Collection Bailliffs Ltd (DCBL) from December 2022 - January 2023.  These were notice of debt recovery, final reminder, final notice and notice of intended legal action.  Nothing received since then.

ClamForm_Redacted.pdf

I think I've had the initial letter plus two chasers from them,

then 4 different recovery agencies, all of which have sent a 'notice of legal proceedings' letter before it going quiet then another agency sending letters months or even years later!

The only correspondence I've really had with them was the emails mentioned above plus maybe one phone call when some lad in the payment department actually answered the phone. 

I've confirmed my registration and the PCN reference but never admitted it was me in writing.

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dcb legal, a solicitor, are the ones that might have  sent a letter of claim.

in the fullness of time we will need you to scan everything in/out, by whatever method of comms, bothsides of every letter, to one mass date ordered pdf please.

phone calls do not count.

so std procedure going fwd:

pop up on the MCOL website detailed on the claimform

.

register as an individual on the Gov't Gateway Site
Go to HMRC's login page.


Click the GREEN sign in button.
Click “Create sign in details”
Enter your email address where asked.
You will now be emailed a confirmation code. ...


You will now be issued with a User ID for your government gateway account.
 note down your details inc the long gateway number given, you might need it later.
 

then log in to the MCOL Website

.

select respond to a claim and select the start AOS box.

.

then using the details required from the claimform

.

defend all

leave jurisdiction unticked.

click thru to the end

confirm and exit MCOL.

.

get a CPR 31:14 request running to the solicitors

https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim


type your name ONLY


no need to sign anything

.

you DO NOT await the return of paperwork.

you MUST file a defence regardless by day 33 from the date on the claimform.

………….
 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I would write to the court pointing out that Met parking have not specified whether you are being pursued as the keeper or the driver.

As the Court does not accept that the keeper and the driver are the same person and that the Protection of Freedoms Act 2012 states that if the keeper does not divulge the name of the driver within 28 days of receiving the PCN then it is the keeper who becomes liable to pay for the breach.

Would the Court please confirm therefore that Met Parking should be pursuing me as the keeper.

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Concentrate on doing AOS and CPR as dx has explained.

Then come back here and we can look at getting evidence to scupper MET.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

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Well done.

If you want to save a few bob send the letter 2nd class and get a free Certificate of Posting, that is quite sufficient as proof of postage.

We don't need to see the reminder letters, especially from the various powerless DCAs, but what is important is
   - the original PCN
   - the reply to the SAR
   - anything you wrote to them
   - if they sent you Latter of Claim.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

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  • 3 weeks later...

So sorry for the delay, I completely forgot about this for a while!  If I calculated the dates correctly I need to submit my response by Friday so massive apologies this is very short notice!

I did send the letter to DCB Legal and received a bunch of documentation back yesterday.  I've now scanned in all the various letters and redacted them all (before re-reading your comment above that this was not needed).  I've attached redacted copies of the following as per your last message:

  • Original SAR
  • Letter before claim from CST Law - this was the only letter I ever received from them and was the third agency I'd received letters from (Debt Recovery Plus / Zenith Collections before, DCBL after)
  • MET parkings response to my SAR
  • My response to their email

I assume I now submit my defence through the MCOL website?

 

docs1.pdf

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On 30/10/2023 at 09:28, TravellingTechy said:

Date to submit Defence - 24th November 2023

the defence you'll be filing is already in the sticky further down from where you completed the above from.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks for the quick responses.  I've read through the sticky and the related link and drafted the following:
 

The Defendant contends that the particulars of claim are vague and generic in nature which fails to comply with CPR 16.4.  The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made.

1. The Defendant was the recorded keeper of [xxx] on the date in question.

2. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance.  The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner.  Accordingly, it is denied that the Claimant has authority to bring this claim.  

3. It is denied that the Defendant breached any terms and conditions set on private land.

4. It is denied that the Defendant entered into a contract with the Claimant, or broke any such contract.

5. It is unreasonable for the Claimant to delay litigation for over four years and to claim more than four years' interest.

6. The Particulars of Claim is denied in its entirety.  It is denied that the Claimant is entitled to the relief claimed or any relief at all.

Is that sufficient for now?

Edited by FTMDave
Extra info added
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I've added an extra point in red to the defence.  File it when you want.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

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  • 3 weeks later...
On 21/11/2023 at 23:26, TravellingTechy said:

Great, thanks, I wasn't sure how much detail to put in at this stage.  Defence submitted, thanks for all your help.

Hello Travelling Techy.

How are things going with this Court Claim? I am in the same situation with Met parking and was sent a Court Claim recently by dcb. My 14 days are up on soon and keen to know what you got in reply.

I will defend this as well.

 

 

.

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There have been a few claim forms since, almost all sent to people who ignored the Letter of Claim.

But yes, please start your own thread, everyone's circumstances are different.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

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keep a weekly watch on MCOL claim history for mention of DQ N180's being sent out IF they wish to progress it and not let it get autostayed.

but be aware we know that just last week CNBC were only just processing paperwork for 4th oct!

so dont start cheering for at least 8 weeks....or more.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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