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    • TBH: it does matter whats asked of you. you goal here is not one of denial nor say incorrect/missing paperwork, which is the usual reason to refuse mediation when they ring 9/10. you goal here is to achieve a consent order. i would pers outline this ASAP to the mediator so you dont waste eveyones time. have a figure in your head £PCM that you are agreeable too, halve it, then offer that, but be prepare to jink upwards slightly toward you org £PCM figure. do nOT be bullied stick to your guns. if it doesnt look like your £PCM is going to be accepted, then close mediation and await it to be allocated to a judge, as he wont be too please lowell refused the consent order over £5/10PCM more. have you done a budget sheet? dx   dx  
    • but thats your system that does that not a fault of the DCA? they are quite allowed to try and contact you, and to name you and leave msgs regarding 'a debt'  how did they get your voicemail number? dx  
    • Oh he undoubtedly picked it very carefully - but farage is no carswell Hope all the canvesers there are pointing out farages many failings   1. Doesn't live there and implied (at least) he doesn't want to 2. Doesn't give a crap about clacton other than as a platform for his own aims and will do NOWT for them 3. Putin apologist - what do the 'nationalists' think of that? 4. Will be jogging off to promote the other putin apologist - Trump - at their expense 5. Hes an utter smeghead - just a few   Looks like Jenrick is still in with a chance too - how disappointing  
    • I wouldn't be surprised if Farage wins Clacton. I'm sure they chose the constituency very carefully. Whether he has any colleagues joining him at Westminster will be interesting. Apparently 30p Lee's seat is looking precarious in some of the polls.
    • Yep, in other great news - as well as Boris the liar and the MuPpet for 18th century Dickensian poor houses and hungry children, sunak is also very likely to lose his seat .. a little less likely in some polls, but same with the MP for 5th columnists and fake polls: 3p Lee Putin apologist and trump wave farage is apparently too close to call on a few polls .. which must be trolled/bot'ed - as surely even clactonites aren't that err misguided ..   ... sunak for one will undoubtedly be quite relieved ..  
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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eBay/Amazon Logistics - ebay refused to help with non-delivery of drinks item

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I ordered a case of drinks on eBay

after a couple of days I received a notification that they had been delivered to my address.

I immediately contacted the seller to let them know that I had not received the package, and they replied that it definitely had been delivered and as it was a tracked delivery I must be wrong. They went on to say I should raise it myself with the carrier if I wasn't happy.

I pointed out that the carrier, Amazon Logistics, were employed by them and asked if they could follow it up but they refused.

I then raised a case with eBay, who on turn agreed with the seller that it was up to me to sort it out with the carrier and closed the case.

Where do I stand?

They wouldn't even give me details of how to contact Amazon Logistics, or ask for proof of delivery.

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  • dx100uk changed the title to eBay/Amazon Logistics - ebay refused to help with non-delivery of drinks item

your target, if chargeback doesnt work via you bank, is the courier.



please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Do you have the contact details of the seller?

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I have dealt with Amazon logistics before and they are ok. For a similar issue. 
The Lady l spoke to was very helpful contacted the company who sent me the parcel, it was also a ebay parcel, even gave me the details so l could appeal the ebay decision which you can do. The lady emailed me everything. I got my money back from ebay. 


If you scroll down to bottom they have a help section where you can request a call back to get more help and you can even track the parcel on the website. 


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OFT debt collection guidance


Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.


Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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