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    • The plot thickens ... China may be producing the counterfeit stamps. Seems there's a lot of them about Royal Mail urged to investigate claims of Chinese-made fake stamps | Postal service | The Guardian WWW.THEGUARDIAN.COM Minister says he will work with business to investigate, while China dismisses suggestion of state role as ‘absurd’   Although that wouldn't have explained what happened to citizenB's friend who apparently received the stamp from the Royal Mail.  The fake stamps are (allegedly) only distributed through non-Post Office shops and the ones from the Post Office are legit and made under strict controls in the UK. Post Offices aren't permitted to go out and buy their stamps from other sources. (For clarity it was Royal Mail who provided the stamps to citizenB's friend, not the Post Office, which is a separate company. But I assume Royal Mail got its stamps for the 'swaps' from the legit UK manufacturer and didn't buy them on Amazon!). Still, I will make sure I buy stamps from a Post Office in future, not from my corner shop. Did you friend ever get anywhere with his complaints @citizenB ?  
    • Just the phone call and fear of the kids being involved and it upsetting them.  Sadly I have remembered I went over my miles as this latest car took ages to get here (we get them brand new) so I kept my pld one a yr longer so it was mileage over my what I had been allocated that they were deducting. I need to Get exactly what the payments were for I haven't answered the bailiffs through paper means it was purely done through returning a phone call and a quick google.  I have no recollection of a pcn on the car, if there had of been It would of been a reminder to pay it but this was the last week of my mums life. Things were stressful so as iv said, I don't remember getting one. I appreciate everything you lot do and have a fantastic union guy so will get him on board 🏴‍☠️
    • Can I ask why is it when I go to set up payment that the bank refuses to credit that person unless the name matches the account but in this case they didn’t take that into account? How is it that the traders bank will not disclose the name even to my bank when there is a court order against him? And finally, I can’t locate a form that is for requesting a variation. Besides I thought the name change would mean it couldn’t be served? In company’s house there’s never been one where the car dealership name matched the address.
    • Thanks for the link. Unfortunately I bought crossed PO's. The last time I bought a PO you had to draw two lines and write & co. Also I signed the letters, a throwback to years in an office many years ago.
    • which is why our CCA request link says so. read all the posts! csl credit security limited are part of the arrows group as are  Ar**ho** Kleaners all the same blokes... just different skirts on  if you'd been reading up you'd already know arrows always return the £1 po. dx    
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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So you have use the report button – but the your report doesn't include any information at all.

So not only does the forum not know – but the site team doesn't know either.

We don't play secret squirrel on this forum and as long as everything you say is honest and straight dealing – then they should be no problem. If you initially want to tell the site team then use the report button and in the report form tell us what it is that you are trying not to tell anybody else because you want to hide it but you're happy to let us know

So far there have been nine posts on this thread with you telling us that you have something to say but you don't want to say it and getting into a discussion about it but not actually revealing anything to anybody.

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We have received your report.

The company that you are dealing with is known to us. There was quite an extended problem with them three or four years ago.

There is no problem about running an open thread on the forum about this company. I'm going to close this thread.

If you want some help then please start a new thread and tell us your story.

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If you want some help then please start a new thread and tell us a story.

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