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    • The SRA has announced 20 investigations into lawyers and law firms, including conduct and strategy. SRA probing 20 solicitors and firms over Post Office Horizon scandal | Law Gazette WWW.LAWGAZETTE.CO.UK In updated statement, regulator says investigation includes conduct of lawyers during and since prosecutions.  
    • Okay do it that way then. But still email the letter plus attachments, send the letter with the documents and take a copy along also with a copy of the documents. Don't forget the V5 and any keys et cetera Take photographs of the car when you leave it and record all conversations
    • There is other option to Return vehicle tomorrow? Next week I will be super busy at work. I can manage to send letter by post tomorrow and return the car before bigmotor is closed 
    • Both. If you send an email then attached both documents to the email. Send exactly the same to the dealership and also to the finance company. I would suggest that you do it straightaway – tomorrow and then plan to return the car on Tuesday to give them a day to register what is going to happen. Send the letters by post together with copies of the evidence to the dealership and to the finance company. Then when you take the car in on Tuesday, take a paper copy of the letter and also copies of the evidence on paper and leave them with the car and the V5. I suggest that you use a voice recording app on your telephone and record all conversations. In other would switch it on as you go into the dealership. Keep it in a pocket where it can easily hear the conversations. Don't switch off until you leave so you have got a full recording of exactly everything that happened. Don't get into an argument that tell them that you are returning the car with the keys with the V5 with the letter with the evidence and you want your money back Tell them that you will be putting up on trust pilot and Google that you have been sold a car for £31,000 which is an MOT failure. Ask them where your old car is at the moment? If they say that they have sold it then tell them that you want to know how much they sold it for. Keep us updated
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Numota dodgy cars *** Payment Refunded***


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I think you'll need to give us a bit more to the story than that if you want us to help.

A bullet point list of what happened, price paid, what went wrong, etc is usually helpful.

We could do with some help from you.

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  • Nicky Boy changed the title to Numota dodgy cars

I bought a Yaris via Autotrader on 5th August which I paid £1995 for plus £180 transportation cost.

Car was in Leicester sold by a guy called Zayn at Numota.

The car arrived on Saturday 12th on a low loader.

Appeared to be what I had expected.

Drove the car only for it to stall at every single junction and roundabout and cut out at traffic lights.

Took it into my usual garage who told me not to spend a penny on it, engine flooded with oil, underneath rotten and MOT must be dodgy as it would never pass. Incidentally drove around 7 miles and didn't clock up a single mile!!

Rang Zayn who said they would collect the car and refund the money and since then nothing!

Managed to track them down to a place called Neal Brothers in Leicester and got someone to call in there.

He got a number off a guy called Abdullah who is selling the cars but when I rang him he tells me he's a taxi driver.

Been in touch with Auto trader and Trading Standards.

Now what?

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In addition to the question – how did you pay? (Although I think I already know the answer – check our used car guide) – you have the right to reject the car within 30 days if it shows any defect.

Although this is not going to help you find the dealer, you may as well assert the right immediately. This means that you must write a letter immediately – send it by first class recorded post and also by email. Point out that the car is defective and that you are asserting your rights under the consumer rights act and that as the defects have manifested themselves within the first 30 days, you are rejecting the vehicle and you want to know the arrangements for returning it and for it refunding your money.

Do that straightaway. It is urgent.

And then please answer the question put to you by my site team colleague above @Nicky Boy

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Their website is rather vague with an address, but the one listed on autotrader is... 

Address

  • Unit 12A.,Buckland Road
  •  
  • Leicester
  • Leicestershire
  • LE5 0NT

 

From their website, I've got a bad feeling about this one.

"Appointment only", vague address, mobile phone number...

And Google Street View doesn't look good. 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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I'm afraid it was obvious that you were going to say it was by bank transfer. Big Fail!

Why did you think it was by debit card?

You say it had to come down by transporter. This means that you didn't even see the car? And also is not close to you. Where are you in the country?

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19 minutes ago, amarie22 said:

Stupidly it appears it was a bank transfer although I thought it was debit card but my bank say not

If you paid by bank transfer you would surely know about it, because you would have had to log in to your online banking to do so, or do it over the phone with the bank. The point I'm making is it would have to have been you who did that, the dealer couldn't make a bank transfer on your behalf...unless you did something unthinkable, like logged on to your bank via his computer?

If you paid by him inserting your debit card into a payment device then you did indeed pay by debit card.

Edit: I'm re-reading your post and see you weren't actually present. Still wasn't a bank transfer.

Edited by theberengersniper
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@amarie22 it would really help us if you could answer the questions that we are asking.

Also I'd like to know if the car has an MOT? Is it a recent MOT? Who issued it? If it wasn't issued by the dealer, was it issued by an MOT station close to the dealer?

Have you written the letter which I proposed earlier? 

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and?

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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On 29/08/2023 at 14:53, amarie22 said:

Managed to track them down to a place called Neal Brothers in Leicester and got someone to call in there.

Is this where Numota are trading from then?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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  • 1 month later...

thats good news 

yes please post up anything that can help that is not already here.

 

  • I agree 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to Numota dodgy cars **WON**

Please provide all names and addresses – and even a Google link to a Google map showing the location of business/home – anything

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  • AndyOrch changed the title to Numota dodgy cars *** Payment Refunded***

Thank you Amarie22. Please PM me your details or tell me how else we can communicate. 

I also contacted the company connected to SCL Trading who were the "company" we sent the money to so I'm not sure if you needed to go down that route? 

I understand you JUST went through all this Amarie22 so I can appreciate you want to just move on but again any assistance would be amazing. Thanks in advance. 

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I know I said otherwise yesterday, but having had a discussion with the team we think the best thing is to keep information and advice on this thread or on a new one that enticed should start.

That way you can help other victims who come here and keep any advice on the open forum where other caggers can add their thoughts.

HB

  • I agree 1

Illegitimi non carborundum

 

 

 

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