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    • 123 Abc efg   22/09/2019 Dear Sir,   Re:  v xyz. Case No: 123456   CPR 31.14 Request   On (date) I received the Claim Form in this case issued by you out of the county court of Salford.      I confirm having returned my acknowledgement of service to the court in which I indicate my intention to contest and counter claim all of your claim.   Please treat this letter as my request made under CPR 31.14 for the disclosure and the production of a verified and legible copy of [each of the following / the] document(s) mentioned in your Particulars of Claim:     1: The agreement/overdraft Facility Confirmation and Terms and Conditions from that date. You will appreciate that in an ordinary case and by reason of the provisions of CPR PD 16 para 7.3, where a claim is based upon a written agreement, a copy of the contract or documents constituting the agreement the original(s) should be available at the hearing. Further, that any general conditions incorporated in the contract should also be attached.   Failure to prove the above will render any claim unenforceable pursuant to section127 and 61b(3) CCA1974   2: The Demand/Termination Notice (Notice served under Sections 76(1) and 98(1) of the CCA1974   3: Notices of Sums in Arrears under running account credit CCA2006 sec 86C   4. Notice of Assignment *   You should ensure compliance with your CPR 31 duties and ensure that the document(s) I have requested are disclosed at your earliest convenience.. Your CPR 31 duties extend to making a reasonable and proportionate search for the originals of the documents I have requested, the better for you to be able to verify the document's authenticity and to provide me with a legible copy. Further, where I have requested a copy of a document, the original of which is now in the possession of another person, you will have a right to possession of that document if you have mentioned it in your case. You must take immediate steps to recover and preserve it for the purpose of this case.   Where I have mentioned a document and there is in your possession more than one version of that same document owing to a modification, obliteration or other marking or feature, each version will be a separate document and you must provide a copy of each version of it to me. Your obligations extend to making a reasonable and proportionate search for any version(s) to include an obligation to recover and preserve such version(s) which are now in the possession of a third party.   In accordance with CPR 31.15© I undertake to be responsible for your reasonable copying costs incurred in complying with this CPR 31.14 request.   If you are unable to comply with this request and believe that you will never be able to comply with this request please confirm in your response.     Yours faithfully   Xyz. is this ok to send. and recorded delivery.
    • I have received statments back to 2008 from them, Its a big file, with lots of the original papaerwork, a lot of this I have not seen for a long time and im sure this wasnt in the previous SAR.  There is some information that has been erased, it seems to be the Witness or agents/sales persons name!    
    • removed again please read upload carefully you must obscure or remove all re number etc 1st line has ref number try and put up the right way  too?   dx  
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cheddar

Booster Ariel from Argos

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I bought a booster indoor ariel from Argos about 2 weeks ago for my step daughter and got round to faffing about with it today. It was to help the freeview signal in her bedroom as she doesn't seem to pick up all the channels.

 

Well we tried it and it picks up hardly anything at all, in fact the 99p rabbit ears that are currently in there picks up 4 times as many channels. Where do I stand? It cost me £14.99 and said it will specifically boost FV channels!!!!!!


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Return it for a refund if it is not doing what it says on the box - if they argue threaten them with Trading Standards. If they still won't budge....contact Trading Standards.


Alan, Derby, UK.

 

 

 

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Yes just return it. I have found with Argos, if they kick up a fuss, ask for the Manager. Make sure you go in on a busy Saturday though. worked with my Freeview box I returned and it was marked in the catalogue as a non-returnable item. The manager didn;t come but i got a refund.

 

What;s that saying... erm, "the custoer is always right?"

 

also, try getting an aerial with gain control on, these are really good.


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In Argos advised you to use a booster, it would be incorrect advice! The correct way to improve a picture on freeview is to use a decent aerial. There used to be a phrase with computer programmers "GIGO" - Garbage In Garbage Out - same applies to aerial amplifiers

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It is an actual aerial not a booster, sorry! Anyway I will take it back this week and see what they say!

 

Thanks for the help guys.

 

PS what is gain control?? Can anyone help out with a good aerial, don't want to spend a fortune though! This one that didn't work cost £14.99. TIA


Ex CAG helper ^_^

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...marked in the catalogue as a non-returnable item...

There is no such thing. All items are returnable to point of sale within a reasonable time frame from purchase under the Sale of Goods and Services Act, if they are (a) unfit for the purpose stated at the time of sale, or (b) faulty. Make sure you stand up for your legal rights and remind them of their legal responsibilities.

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This topic was closed on 09 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group


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style="text-align:center;"> Please note that this topic has not had any new posts for the last 4889 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you
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