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    • I have received a PCN from Euro Car Parks for MFG - Esso Cobham - Gravesend. I was completely unaware that there was any such limit for parking and always considered this to be a service station. I stopped there to use the toilet, have a coffee and made a couple of work calls. I have read the previous topics on this location which suggest I can ignore this and ECP will not take legal action. The one possible complication is that the vehicle is leased by my employer so I do not want to involve them with the associated reminders and threatening letters. The PCN was first issued to the leasing company Arval who have notified ECP of the hiring company. I have attached a copy of the PCN Notice to Hirer with details removed as per instructions. What options do I have or should I just pay the PCN promptly at the reduced rate of £60? img20240424_23142631.pdf
    • What you have uploaded is a letter with daft empty threats from third-party paper tigers.  Just ignore it. What we need to see is the original invoice you received last October or November.
    • Thanks for posting the CPR contents. i do wish you hadn't blanked out the dates and times since at times they can be relevant . Can you please repost including times and dates. They say that they sent a copy of  the original  PCN that they sent to the Hirer  along with your hire agreement documents. Did you receive them and if so can you please upload the original PCN without erasing dates and times. If they did include  all the paperwork they said, then that PCN is pretty near compliant except for their error with the discount time. In the Act it isn't actually specified but to offer a discount for 14 days from the OFFENCE is a joke. the offence occurred probably a couple of months prior to you receiving your Notice to Hirer.  Also the words in parentheses n the Act have been missed off. Section 14 [5][c] (c)warn the hirer that if, after the period of 21 days beginning with the day after that on which the notice to hirer is given, the amount of unpaid parking charges referred to in the notice to keeper under paragraph 8(2)(f) or 9(2)(f) (as the case may be) has not been paid in full, the creditor will (if any applicable requirements are met) have the right to recover from the hirer so much of that amount as remains unpaid; Though it states "if any applicable ...." as opposed to "if all applicable......" in Section 8 or 9. Maybe the Site could explain what the difference between the two terms mean if there is a difference. Also on your claim form they keeper referring to you as the driver or the keeper.  You are the Hirer and only the Hirer is responsible for the charge EVEN IF THEY WEREN'T THE DRIVER. So they cannot pursue the driver and nowhere in the Hirer section of the Act is the hirer ever named as the keeper so NPC are pursuing the wrong person.  
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Well, the Bank Workers seem to be flocking in here, 2 so far in the last few days so I thought I would write a few extra tips just for you BW's.

1) First step is to PM Dave or BankFodder or a Mod to tell them you are a Bank Worker-just a little rule of the CAG.

2) Expect a little bit of a rude awakening at times when you post until people know you are here to help. Take it on the chin and try not to take it personally. People who have struggled to survive and found it increasingly hard with bank charges can be aggressive verbally but when they know you are here to help, it makes it easier for them to accept you.

3) If you have some juicy fresh info like how the banks calculate an initial response, PM a Mod or Admin or a Site Helper.

4) Visit the Chat Room, you will be surprised how friendly the bunch in there are.

5) If you spot something that is continually coming up on charges then post something because we know the nature of the beast and if you know the amounts of charges over 6 years then post what it is and what it is for and the levels over the last 6 years. Then ask a Mod to put a stickie on it, people will see that you are here to help and ask questions.

6) Be careful about where you come from if you are doing the above because the beauty and sometimes the sadness of the CAG is in the annonymity of postings and where you are from.

7) This is a self help forum so if you know the answer post it on your relevant bank thread. That is after all what we deal with during the day.

 

Hope that little guide is helpful and I am sure Bank Workers can help, it only takes COURAGE, and I am not the Wizzard of Oz!!!

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Very well put NWSM ......and of course always good to see more BWs come on board.:D

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi NWSM - Just wrote a nice few word in support of you and they have gone off somewhere in the wonderful world of the web- Poo!! don't you just hate it when that happens!!!

Have run out of time at the moment but will send something later!!!

Soldier Girl x

:rolleyes:
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Guest NATTIE

I am just adding one new bit of advice.

It is not necessary to PM me as I am a Bank worker, it's nice to see more of us on here but Dave and BankFodder are the guys that need to know.

If you want to know how to help on this site then here is what I did way back when I joined this site.

I read huge amounts on this site(I am sorry but court stage stuff is still my weakness) and spotted a number of issues that was affecting NatWest claimers, for example, getting statements, advantage gold and unarranged borrowing, and getting account numbers from closed accounts. I posted threads on those things. If you spot a gap in charges knowledge and I know there are still things I would love on this site then you have a thread. Post it, answer comments people will have and if it is good ask a Moderator to put a stickie on the thread.

Expect people to be rough with you to begin with, you are a Banker after all:D

 

 

This is a quick edit but it is a warning. If anyone offers money or if they are asking for info please either speak via Private Message in the Chat Room to a Site Helper, Mod or PM BankFodder or Dave. Remember whether you are here because you disagree with the bank's charges policy or are disgruntled employee approaches like that cannot be allowed.

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  • 2 months later...
Guest NATTIE

I want to give this a bump up as i can now see more people who work for banks arriving on the site just so they are aware that the points i have made means no one will know who you are.

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  • 2 months later...

Today is 1 year since i first came onto the consumer action group as NatWestStaffMember and began posting across the site. This thread was made when the site really took off and a number of bank workers still working came to the site.

I believed when i started that I needed to be open in what I did which is why i had the name. I still regard existing bank workers who have the courage to speak out as brave because the bank would eventually try and fight back.

RBS Group have introduced a new part to the Code of Conduct which relates to comments on the internet that may be detrimental or derogatory about the Group or its directors. I have always posted that I believe in the Group but am against its charges policy because I have read the effect that charges have to peoples lives. I cannot walk in someone's shoes if i stand idly by and stamp on their head when they are at their weakest.

I have spent 1 year helping people get their unlawful charges back from the bank, I continue to do this from the inside.

I am sure that my employers will read this post, so my next comments are directed at them. I am not afraid anymore and I know you will sack me when you find me and excommunicate me from the Group.

That is why I will never stop what I do across ALL charging sites. I have posted similar messages on all four of them today so that my response to the code of conduct will be seen.

  • Haha 1

I came I saw I helped. I could do no more.

 

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Bless Meldrew thank you:) happy anniversary, and may there be many more.

They don't like it up 'em (Jonesey?), they don't know who you are, which is why they are getting so uptight, yet another scare tactic.

 

Xemployee LTSB after 13 years:p

LTSB court date 25/7/07

17/7/07 I WON I WON I WON!!!!:p :grin:

HSBC court date 11/9/07 (stayed)

CapOne lba 7/1/08-15/3/08 WON.

Citicards lba 14/1/08

 

Read Read and Read Some:razz: More

 

If I've been helpful in anyway please tip my scales:rolleyes:

 

Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts.

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  • 4 weeks later...

Reading anon1's post makes me think of RBS and how they are trying to restrict your freedom of speech, as you are doing nothing but stating opinions u surely could not be sacked for doing so, and i would not like to be in the companies shoes should they ever follow through and sack you for expressing what is you god given right..... I would say unfair dismissal court here u come.... then again thats just my personal opinion

***************************************

Feels like a lost little girl x

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