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Barclays - new tactics?


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A friend of mine was about to start the procedure to claim back his charges, before he did this he telephoned their customer services Dept. and asked if they were prepared to make him an offer otherwise he was starting court proceedings asap


anway he has recieved an offer today, without the need to write letters, file a claim etc etc of exactly half of what he was owed. the customer services officer even told him how much charges he had accrued over the last six years. Anway, he refused and said if the offer was upped to 75% then he would reconider, she is due to contact him in the morning with a decision.


I have took a few banks to court and won therefore I advised him to decline but in his words 'it's xmas and the money without all the hassle is worth it' I suppose thats his decision but this might have repurcusions for those who are too scared to go to court or who are not computer literate.....maybe its worth a phone call to see if they will oblige

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I would say that one thing to be careful of is that the figures provided by Barclays are correct. Are they including every type of unlawful charge or just one type?


I would not encourage anyone to settle for half or even 3/4 unless they are in severe fincancial hardship and cannot meet urgent bills that are due immediately.

BEFORE starting your claim read through the FAQ's and if there's something you aren't sure of then ask.

If you win, donate to this site

Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.


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