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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Reported Road Casualties for the year ending 2022 - spam post with link to Baker's solicitors Aldershot

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In a recent road casualty report, released by the Department for Transport at the end of November, the latest provisional estimates show that reported road casualties for the year ending June 2022 seem to be falling to pre-pandemic trends. Due to lockdowns during 2020 and 2022, the publication compares estimates for the year ending June 2022 with those for the year ending June 2019, which is the most recent equivalent pre-pandemic year.


Most road traffic collisions occur because one driver was negligent — perhaps they were driving too fast, carelessly, or recklessly. Expert legal advice is essential if you have been in a road traffic accident (RTA).

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The above post was placed on this forum without any permission by somebody who included a link to Baker's solicitors in Aldershot.


Amongst all the things they seem to specialise in helping people get compensation in respect of road accidents they may have suffered.


I suppose that they are a kind of claims management company and of course they probably take a good chunk of your compensation by way of payment.


Whoever posted this came on to this forum without permission under the auspices of posting helpful information but in fact including links which directed people to the Baker's website.


In other words, they were spamming the Consumer Action Group forum.


You almost never need assistance with claims management. Most of the help you need can be given on this forum and we would certainly advise people never to go to some kind of claims management service which has to spam consumer forums in order to drum up business, although of course it may be that the person who posted this spamming message had nothing to do with this firm of solicitors at all and they are simply the innocent victims of some troll.


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  • BankFodder changed the title to Reported Road Casualties for the year ending 2022 - spam post with link to Baker's solicitors Aldershot
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