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    • Hi all my wife has today been accused of shoplifting a few weeks ago at John Lewis. Police called today and said an allegation has been made after viewing cctv. My wife has been invited in for interview to clear things up (there words) I asked how her how they knew how to find her, she admitted she had been caught before in Waitrose in 2018 and banned from them and JL. I can’t begin to tell you how shocked I am but I need to support her and don’t know where to turn. She has confessed to me that she has stolen the odd thing over the past year from JL and is now worried that they will look back and charge here for stealing all the items. The police say the allegation is for two small items of clothing. My wife of 40yrs  I know like the back of my hand has been through hell and has lost all her family over the past few years, she has serious health issues and is on strong medication. I can only put this down to this being a big factor. I really need to know what to do to help her, if she admits,  will it be dealt with on the spot or will courts be involved. Should she seek immediate legal advice or see the solicitor at the police station(that’s what they have offered) Any advice would be greatly appreciated, thanks for reading and I hope it’s easy to understand 
    • Thank you. BTW, who paid Arval's administration fee? Arval - who seem to be total idiots - refer to what was received as a "parking fine" or "penalty charge notice" when it is neither, it is an invoice from a private company.
    • Hi guys, Bought BMW a couple of weeks ago. Advertised as FSH (I have a copy of the advert) Got home, set the Idrive up, alass, no service history, only pre delivery inspection. Car is a 2019 with 77,000 miles. When viewing, I was also told it has just had a full service. Been chasing the garage and been fobbed off last week. We will send it you, blah, blah.   Sent hem a shirty text today saying if they do not sort it, I would go to Trading Standards. They just called saying they will take the car back. Thing is, I really like it and I want to keep it. Would would be the best outcome here, do I ask for money back? Or is the only real option taking the car back? It will pain me as ive paid insurance, tax, had it coded as it was playing up a little, filled oil and AdBlue. Its not much, but its just perfect for me.   Thanks in advance all.
    • An Covid corruption tsar is to be appointed. Reeves to appoint Covid corruption tsar to claw back billions of waste | Rachel Reeves | The Guardian WWW.THEGUARDIAN.COM Chancellor understood to believe £2.6bn of public money lost to fraudsters during pandemic could be recouped  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Amazon.de/Evri - PAPLOC Now Court Claim - Lost returned Faulty AirPods


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It occurs to me that now you on the verge of a trial that you must been offered an opportunity to go to mediation. Is that right? Did you go to mediation? If so what happened?

If you didn't go to mediation then why not?

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Posted (edited)

Thank you for your feedback and for taking the time to review the documents.

I apologize for any confusion and for not providing a complete story earlier. Let me address your questions and provide a clearer chronology of events:

Purchase Date from Amazon Germany: June 12, 2020

Item Failure Date: May 2022

Notification to Amazon within Warranty Period: June 2022

Return Arrangements to Amazon: The agent from Amazon emailed me the request to send the item back.

Issues with Warranty Period: When I raised the issue of the lost parcel with Amazon, they mentioned being out of the warranty period, even though they had previously initiated the return process. It seems the date had passed, but that wasn’t the case. I initiated the return within the warranty period (before June 12, 2022), but the return hadn’t generated a label (it needed to be sent abroad). So, I contacted Amazon, and they instructed me about the process on June 26—handling everything myself and the cost to be reimbursed later.

Choice of Interparcel: Interparcel was one of the few couriers/brokers that would ship the item to Slovakia.

Involvement of parcel2go: I used "The Evri International" service, which is operated by Parcel2go.com Limited (company number 02591405) under the Evri brand. This led me to decide to go after them.

I realize the importance of answering the questions and apologize for any oversight. Here are the additional details and clarifications:

Witness Statement and Court Bundle: I haven't prepared these, as I wasn’t aware they were needed.

Mediation: I did attend mediation; however, Parcel2go rejected all my claims.

I understand the gravity of possibly having to abandon the current case and pursue Interparcel or Evri directly. Your advice is invaluable, and I will provide any further information required to help assess the situation and determine the best course of action.

Thank you again for your assistance.

Edited by michealo
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Ok I'm up to speed.

I really need to know when your court date is, that is very important.

I also need to see a copy of your transfer notice which allocated it to your local county court please.

underpaid paralegal

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I've had to hide two of your posts.  Anyone clicking on your links gets sent to external sites.  On top of that your real name is showing on one screenshot.  Fellow Site Team member dx100uk has already politely asked -

On 24/05/2024 at 14:47, dx100uk said:

please dont use hosting sites.

copied and attached as per our upload guide.

dx

Anyway, jk2054 wants to see the communication you got from your local court which will have told you about the hearing date of 17 June, and will have mentioned a deadline for filing your Witness Statement.

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Posted (edited)

Just realized that the deadline for paying the £59.00 trial fee has passed on the May 17th. But when contacting the helpline this week, I was told the court hearing date is still on?

By now, I have fully realized I have messed up. Should I just drop this case and go after Interparcel?

Edited by michealo
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I need the paperwork.

I don't know why you are avoiding it, but I need to see the paperwork.

if your not going to provide it then there's 0 point in this thread existing

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underpaid paralegal

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54 minutes ago, michealo said:

Just realized that the deadline for paying the £59.00 trial fee has passed on the May 17th. But when contacting the helpline this week, I was told the court hearing date is still on?

By now, I have fully realized I have messed up. Should I just drop this case and go after Interparcel?

Yes, if you haven't paid the trial fee then I suggest that you withdraw and start again but this time without help and also stick to it.

If you had paid the trial fee then there would be nothing much to lose and we would suggest that you continue but your chances of success are so slender that I don't think it is worth risking the trial fee along with the claim fee.

Abandon The claim and start a new thread and this time do it properly and stick to it

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It seems it's better to withdraw as I don't have any paperwork. My scanner app on the phone is showing no files regarding this claim.
I won't be able to provide the docs.

Thank you all.

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Sorry, I meant I lost my all scanned documents.

I have access to money claims account (GOV website with claim details) and notice of trial document. Nothing else.

I am missing the Defence Pack Password: for the moneyclaim website.

 

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Posted (edited)

The only thing I need is the notice of trial.

that is it!

 

you have it

please post it!

Edited by jk2054

underpaid paralegal

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You are better off withdrawing from the claim not particularly because you have lost all the documents but because you have sued the wrong person and the claim you have drafted is really completely inadequate and also you haven't prepared a witness statement or a bundle of documents yet.

Withdrawal before you incur any further charges and start again but this time stick with it. Stop stop taking these long absences. Run documents past ass before you start sending them off 

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Posted (edited)

He hasn't lost any documents.

its OCMC so every document is online so i dont really know what he thinks hes lost? 

he has the trial notice and thats the only paper notice.

£27 to save £35 frankly makes more sense IMO.

Also he hasn't sued the wrong person, evri international is parcel2go and he has sued parcel2go hes sued the  right person because interparcel will have a contract with P2G (since they own evri itnernational) which he can claim 3rd party rights to so he has sued the right person.

same as evri packlink claims etc etc just the other way round.

Although I do agree his documents are later than we'd like, so long as they're by 14 days they're still admissable so if we get something done in the next 1-2 days he'll be ok.

his claim isn't struck out either so....

 

BF - I don't think it will be pretty but hes only chasing £270 so spending £90 in fees seems backwards + he's suing P2G who really aren't the smartest bunch at court claims (if you look at the defence it is frankly pathetic and definitely does not conform to CPR IMO).

never seen them win a single case....

Also P2G are the right enttiy because its evri international. Suing evri here would actually really struggle because the contract is for parcel2go who operate evri international. This isn't evri like we know it

 

@michealo Please post the trial document Asap also please post P2G's witness statement.

Edited by jk2054

underpaid paralegal

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search the claim number in your email and look for anything from parcel2go

 

post up here a list of what you get

underpaid paralegal

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Post hidden - again.

External hosting sites used - again.

Your full name showing - again.

:frusty:

 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

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is there any chance someone can redact it from the OP as it sort of needs to be done tonight and I dont think they know what to do

underpaid paralegal

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I think 13 months is quite sufficient time to read a simple upload guide, everyone else manages to do it straight away.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

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