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Tiggycat v Barclays


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Hello

 

Just thought I would let you know about my claim so far...

 

Got all my statements through FOC which was a bonus! Found that I have had £520 of 'illegal' charges. So used your templates and sent my first letter requesting my money back to which I received the standard "we are sorry to hear you have complained and we are looking into the matter" letter.

 

So 2 weeks later I sent the second letter in the chain and I received a letter from them yesterday saying that they are sorry I feel my charges are unfair, they are aware of the information I have drawn to their attention but they disagree with my view......However have offered me £225 - this is in their words "with the cost and inconvenience inherent in a further dispute in mind and intended as a gesture of goodwill"!!!

 

Roll on next Tuesday so the next letter can go out!!

 

Just want to say thanks for such a good site and bringing these charges to our attention - I will let you know my progress!!!

 

xxx

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Quick update -

 

I have just sent a letter accepting the £225 as an interim payment towards the full amount of £520 but have made it clear I will still be pursuing the remainder - with court action if necessary and sticking to my schedule!! This is getting scary!!

 

As I no longer hold an account with Barclays am I right to ask for a cheque for the amount or should I supply them with my new details for a transfer?

 

I can change the letter if necessary it is sat in the out tray at work!

 

x

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  • 12 years later...

This topic was closed on 09 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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