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What address to use on MCOL for HSBC?


alb9694
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Hello all!

 

Have submitted my initial letter and my LBA is due this week.

 

Was just getting my MCOL all ready to go (because as we all know with HSBC, this is usually neccessary, especially after I phoned up the Quality Control team and they told me there is a 7 week processing wait for Bank Charge Refunds, so much so that they're not even being dealt with as complaints but "queries" now.) and just wondered which address to use for the MCOL address?

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Address as above FAO

 

The Head of Customer Relations

Level 36

(then as above)

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

(The small print-my advice and opinions are my own, and are given freely and without predjudice or liability whatsoever)

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Yep, more than likely, but you WILL get it all back - see 'babs2000' thread !!

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

(The small print-my advice and opinions are my own, and are given freely and without predjudice or liability whatsoever)

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