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    • I take it I should redact names, court numbers etc?
    • How climate risk is changing lending decisionsView the full article
    • I understand that the item was correctly declared but the value was under declared. When you enter into any kind of contract, there has to be in agreement as to exactly what is being exchange for what. You agree to pay a certain amount of money for the delivery. They agreed in return for that to carry out the delivery safely – but they also agreed to shoulder a certain level of risk based on your own valuation. This means that the value that you gave for the chair is what they reasonably expected to be the extent of their risk in the event that the item was lost or damaged – or stolen. I'm afraid that by undervaluing it, our view is that you would be unlikely to recover anything more. There is never any advantage in declaring and undervalue. It effectively gives a gift to the service provider because when something goes wrong then that becomes the extend their liability. If you want to try and sue for the proper value then we will be happy to help you but I don't rate your chances. If you want to sue for the undervalue then I think your chances are extremely high. The item was lost – it wasn't damaged. Even if it was damaged, there was no particular suggestion that not being flat packed in some way contributed to the risk of damage but certainly it is impossible to conceive how being flat packed or not flat packed would affect the risk of the chair been lost. In fact in my view, because the item was a large item one would imagine that it would be more difficult to lose it. If you want to continue with this claim either for the full value of the undervalue then we will be happy to support you. Please make sure you've done the reading. I can tell that you've done some reading but I'm afraid the fact that you don't appear to have appreciated the consequence of an undervaluation suggest to me that you haven't read very thoroughly. I think it is important to make sure that you understand the principles of claiming for failed parcel deliveries completely. It will put you in control. It will give you confidence. There is no downside. Do the reading. Post a draft documents here so we can check before you send them off.
    • Incidentally, and for anybody else who visit this thread and in case there is any confusion as to the relationship between the consumer rights act and your contractual rights under the common law: the consumer rights act confers rights on the consumer and obligations on the trader. The consumer rights act does not create obligations for the consumer. The consumer and is at complete liberty to rely on their rights under the 2015 act if they prefer they can simply rely on their rights under the existing common law of contract – which is the alternative route which I have suggested to you. This route would be clean – surgical – and of course Currys probably won't even understand it because they probably rely on a load of paralegal drones in probably the same way that the parcel delivery industry does as well. So if you want some fun, send the warning to Currys. By the replacement laptop elsewhere and then sue Currys for the reimbursement. They won't like it. They will spend many hundreds of pounds more than the cost of reimbursing you in trying to defend the case – and then eventually they will lose. If you decide to do any of this then post the draft letter so that we can have a look. I suggest you don't do anything without checking with us first of all
    • First of all, to go over your rights under the consumer rights act – if a defect manifests itself within the first 30 days you have an unfettered right to reject and demand a refund. If a defect manifests itself within the first six months then you have a right to reject subject to their entitlement to attempt a single repair. If they declined to repair or if the repair fails then you can demand a refund. Second thing is that on the basis of what you say above, you bought a laptop computer for 300 quid and you seem to be saying that because they are going to take a month to repair it you have offered to buy a second laptop for £300. This seems extraordinary so please will you clarify. I understand that the only sticking point is that the laptop they want to sell you would be at £330 and not the £300 which was the cost of your first laptop. What on earth are you proposing to do with two laptops – one of them broken – which presumably it eventually would be repaired? Thirdly, apart from your rights under the consumer rights act, you have rights under the general law of contract – the Common Law. If you have purchased an item which has broken down so thoroughly that you are effectively deprived of substantially the entire benefit of the contract then it can be said that the seller has committed a "fundamental breach" of their contractual obligations towards you. You are then entitled to treat the contract as "repudiated" which means that you can treat the contract as being at an end and then claim all your money back. Of course you've decided to purchase something with Currys. The problem is with Currys is that all of the competition has brought the evaporated. These to be Dixons, Comet, – no doubt many others – and they have all disappeared or have been subsumed into Currys. Separately there are even used to be Currys and PC World. Now they have amalgamated there is no competition so they don't care a damn about you. Why should they? There is a company called QVC. They seem to have an excellent track record. I don't know how their prices compare and maybe they are slightly more expensive but they seem to have remarkable customer service and customer returns policy. I would suggest that in future you look around at them and these to compare the prices. So we would like an explanation please of the mystery of your readiness to spend more money on a second computer. Presumably it means that you need a computer fairly urgently. In that case I would suggest that you write a letter to Currys. Tell them that time is of the essence. That you need the laptop repaired within seven days or else you will accept the fundamental breach of contract and accept their repudiation of the contract and go ahead and sue them for a complete refund plus any ancillary losses – such as the cost of any software that you might have installed or even the cost of any data which might now be on that laptop and which is no longer accessible to you. Once again you are dealing with Currys – so they will either ignore you or simply refuse – so during the seven days you would start looking around for an alternative supplier of the laptop that you need. It must be equivalent in model, make, the power – et cetera nearest equivalent in price. You would then set about purchasing that laptop from an alternative supplier having given a few days notice to Currys that this is what you are doing and then you would sue Currys for reimbursement. This would mean that even Princess if you went to QVC and you found that there nearest equivalent model was, say, £350 – you would sue Currys for the £350. Obviously £300 would be the cost of the damage laptop but in addition to that, the extra £50 would cover the reasonable cost of replacing the broken laptop on a like-for-like basis. In law terms you might describe this as your "expectation loss" in that you expected accomplishing that expectation.
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

After Sunak do we trust next PM to fix the Country's problems? Tory party future?( title revised 14/7/24)


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Posted (edited)

No one said it was a legal requirement. It should be, but it isnt.

But as even farages airbnb 1 month rental boy said - constituents deserve local representation - and they also deserve someone who hasn't trash talked them.

- but of course farages renter boy was still just trying to deceive the voters - like farage

 

So, when is farage following the (albeit deceitful) 'stance of his candidate - and getting a home in clacton

- even on fridays.

Edited by tobyjugg2

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Sergei Lavrov:  “an ally” 

"echoing Putin's vile justification for the brutal invasion of Ukraine."

 

 

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Seems everyone is getting worried about the rise and rise of Reform 
Farage being attacked from all sides 
Always a good positive sign 
 

Meanwhile sweating a touch eh Jugg🤣
 

from Mori

Reform UK are currently estimated to win relatively comfortably both Ashfield and Clacton, where Nigel Farage could overturn a massive Conservative majority. North West Leicestershire also leans Reform (albeit with only a small lead) due to a collapse in the Conservative vote, leaving Labour in a possible second place. Overall, Reform UK gets its highest share of the vote in the North East, East Midlands, and East of England.
 

Seems like most of the supporters are your neighbours 🤣

 

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Posted (edited)
1 hour ago, theoldrouge said:


Farage being attacked from all sides 
 

Yep, everyone except his cheerleaders think hes a piers morgan

Has he got a home in clacton yet?

 

Mind you - I suppose he thinks theres no point

1. Hes going to lose but even if he doesn't he doesn't give a monkeys about clacton

2. he'll be swanning off to support trump at UK taxpayer expense if enough people are stupid enough to vote for him eh?

Edited by tobyjugg2

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Sergei Lavrov:  “an ally” 

"echoing Putin's vile justification for the brutal invasion of Ukraine."

 

 

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Share on other sites

Posted (edited)

 

REAL polling

:-)

 

as apposed to 30p lee fiddling hoping to convince the gullible

WWW.EXPRESSANDSTAR.COM

A screenshot shared by the Ashfield candidate was created with an online tool likely using favourable data rather than a specific poll in his area.

 

Edited by tobyjugg2

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Sergei Lavrov:  “an ally” 

"echoing Putin's vile justification for the brutal invasion of Ukraine."

 

 

Link to post
Share on other sites

BBC News - Aide to home secretary says Rwanda scheme is 'crap'

https://www.bbc.com/news/articles/cn440850elmo

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Posted (edited)

did you place any bets @unclebulgaria67?

You said June when all logic and sense pointed to Oct - unless the poops knew thy would be miring themselves dramatically further in their own effluent - or someone with the finger on the trigger just wanted to naff off back to California and just couldnt wait?

Have you been placed in suspenders on leave pending a greywash unc?

:lol:

 

The ones who aren't going straight onto fossil fuel advisory companies (funded by fossil fuel companies) or other private companies who have done very well out of our pain  are getting desperate to fill up their coffers aren't they

 

 

Quote of the day

The Electoral Calculus tool that creates user-defined polls can project seats based on any numbers provided, from plausible scenarios based on current polling data to more unlikely outcomes.

- Just ask 30p Lee and Farage

 

'Anderson is using a "user-defined" poll here, which allows any user, in this case himself, to create a prediction model with their own data and assumptions. It is not reflective of any of the major polling including Electoral Calculus, the site hosting this user-defined poll.'

 

 

Edited by tobyjugg2

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Sergei Lavrov:  “an ally” 

"echoing Putin's vile justification for the brutal invasion of Ukraine."

 

 

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Share on other sites

Posted (edited)

What the locals are reporting ...

Ashfield Independents overtake Reform in Tory Wipe-out Telegraph poll

A Savanta poll predicts a Labour win in Ashfield,

and puts the Ashfield Independents in second place ahead of Reform’s incumbent Lee Anderson

 

 

 

:rofl:

Edited by tobyjugg2

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Sergei Lavrov:  “an ally” 

"echoing Putin's vile justification for the brutal invasion of Ukraine."

 

 

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Share on other sites

Posted (edited)

More great news

although that Boris the crooked liar can still garner that many votes does give even putin apologist frightened farage some hope in a seat somewhere, anywhere across the country - even if he never intends to be there eh?

 

FtgHOFwXgAIcBUI?format=jpg&name=900x900

Edited by tobyjugg2

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Sergei Lavrov:  “an ally” 

"echoing Putin's vile justification for the brutal invasion of Ukraine."

 

 

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Share on other sites

@tobyjugg2

If you go back through this thread, there was speculation towards end of April that Sunak was looking at GE for end of June or early July. And that the GE would be announced after end of May Bank Holiday.

I think many connected  to Tory party will have known about possible plans for a July election. My local Tory party had election leaflets through doors a few days after the PM's announcement. So this indicates that they were ready.

There were articles in newspapers including The Guardian saying they had heard about July election.

And you linked to a online article months ago saying Tories would lose to a Labour landslide where polls at the time were quite simular to current polls. So the polling has not changed as the mood of the country has not changed. 

Some think Sunak will be first PM to lose their own seat.

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Posted (edited)

Yep, in other great news - as well as Boris the liar and the MuPpet for 18th century Dickensian poor houses and hungry children, sunak is also very likely to lose his seat ..

a little less likely in some polls, but same with the MP for 5th columnists and fake polls: 3p Lee

Putin apologist and trump wave farage is apparently too close to call on a few polls .. which must be trolled/bot'ed - as surely even clactonites aren't that err misguided ..

 

... sunak for one will undoubtedly be quite relieved ..

 

Edited by tobyjugg2

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Sergei Lavrov:  “an ally” 

"echoing Putin's vile justification for the brutal invasion of Ukraine."

 

 

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Share on other sites

I wouldn't be surprised if Farage wins Clacton. I'm sure they chose the constituency very carefully.

Whether he has any colleagues joining him at Westminster will be interesting. Apparently 30p Lee's seat is looking precarious in some of the polls.

Illegitimi non carborundum

 

 

 

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Posted (edited)

Oh he undoubtedly picked it very carefully - but farage is no carswell

Hope all the canvesers there are pointing out farages many failings

 

1. Doesn't live there and implied (at least) he doesn't want to

2. Doesn't give a crap about clacton other than as a platform for his own aims and will do NOWT for them

3. Putin apologist - what do the 'nationalists' think of that?

4. Will be jogging off to promote the other putin apologist - Trump - at their expense

5. Hes an utter smeghead

- just a few

 

Looks like Jenrick is still in with a chance too - how disappointing

 

Edited by tobyjugg2

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Sergei Lavrov:  “an ally” 

"echoing Putin's vile justification for the brutal invasion of Ukraine."

 

 

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Share on other sites

Really interesting and worth watching. But quite long at just over an hour.

  • Like 1

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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I would check it before you say that HB

Two samples I took - from start and media sections - waffle and misdirection

 

 

 

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Sergei Lavrov:  “an ally” 

"echoing Putin's vile justification for the brutal invasion of Ukraine."

 

 

Link to post
Share on other sites

Posted (edited)

Olympic star and Tory candidate James Cracknell labels own party 'shower of s**t'

The former sportsman is scathing about the Conservatives in a video
 
WWW.STANDARD.CO.UK

The former sportsman is scathing about the Conservatives in a video
 

Its rumored that UK water companies have objected to their trade mark being used,

but Tories have defended its use, alleging the water companies only have that trade mark due to conservative policies

 

Edited by tobyjugg2

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Sergei Lavrov:  “an ally” 

"echoing Putin's vile justification for the brutal invasion of Ukraine."

 

 

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Share on other sites

Posted (edited)

To be fair HB, there are a few Conservatives who at least try to rise above the current standards of 'that definition' - although it is a very few.

As a party its undoubtedly an understatement IMO

 

Still - could be worse, could be putin propaganda apologist and all around shyster farage.

 

 

Edited by tobyjugg2

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Sergei Lavrov:  “an ally” 

"echoing Putin's vile justification for the brutal invasion of Ukraine."

 

 

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Share on other sites

Posted (edited)

spreading:

Tory 'Fury' as Sunak resists calls to suspend betting suspects

Dozens of Tory officials and candidates, along with associates, friends and family members, are facing a Gambling Commission probe

INEWS.CO.UK

Dozens of Tory officials and candidates, along with associates, friends and family members, are facing a Gambling Commission probe

 

 

Although seems to me the fury of a bunch of shysters who were happy to try to change rules to protect a corrupt tory MP and vote to leave UK kids hungry among many other arguably as worse actions ... seems more a ploy by 'factions to attack sunak than any real moral outrage.

Edited by tobyjugg2

The Tory Legacy

Record high: Taxes, Immigration, Excrement in waterways, energy company/crony profits

Crumbling: Hospitals, Schools, council services, businesses and roads

If only the Govt had thrown a protective ring around care homes

with the same gusto they do around their crooked MPs

 

However bad you think things are ..

Could be worse - could be Farage

Sergei Lavrov:  “an ally” 

"echoing Putin's vile justification for the brutal invasion of Ukraine."

 

 

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Share on other sites

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