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    • Calm Down please.... there is only one way to deal with this and that is - PROPERLY. Being surrounded by 'lawyers' who deal with 'disputes', just like going to the likes of CAB, in this instance has, most probably, to date,  sadly not helping you here. Such people always project an Aura of confidence, when the truth is they don't actually have the vast successful experience of the members here in dealing with the likes BMW. there are over 350 threads here . as far i gather this is the situation, In April, a car was purchased by your son from BMW. Finance taken out to purchase it has since been paid in full, as well as full payment for an annual Insurance policy. within 6 weeks, it was discovered and confirmed in writing, via a report from a local garage, that the car indeed had numerous performance modifications undertaken. Namely being remapped and with modifications to the exhaust system. having contacted his ins co, they require a further £5k to uprate his policy, without it renders the existing insurance policy invalid, thus the car is not being driven.  again within this 6 weeks, you wrote to BMW rejecting the car (we need to see this letter please. scan it up to PDF, please read our UPLOAD guide). at first BMW were onboard, even sending their own inspector, confirming the mods etc. but in the last 9 days since said inspection, comms have now gone dead. .................. you have 2 options - 1 - allow BMW to sort the car FOC and without hassle to him, but probably within their own snails pace timeframe. 2- EVENTUALLY bring legal action - this would most probably be under contract law, not a claim under the consumer rights act . (as financially you would lose out big time) to do 2. which is not easy and rather complex to calculate the financial sum involved...... we need all the info @BankFodder has requested. of many, but one good reason for this is say for this new mot, show the old one was suspect, good bargaining chip against 2500mls usage deductions... your call but you need to do this properly or not at all...............    
    • Hi, I've been reading through many of the stories in the sub-forum and I understand the process to be to send a Letter of Claim to the EVRi - in the post and to their customer support email and to sign up for MCOL.  I have looked at the various Letters of Claim and the MCOL claim forms - particulars of claim and I have gone through all of the screens on MCOL website to put in the final details so it is ready to go after the 14 days from when I send the Letter of Claim (of course assuming that EVRi dismisses my Letter of Claim to pay me in full!).  I also see the advise is to decline any mediation particularly because I have specified the parcel contents and value to EVRi when shipping it. I have put both the Letter of Claim and the forms from the MCOL particulars of claim into a single PDF for review.  The stories in the sub-forum often indicate people shipping with EVRi but some purchase through or have involved such companies as Parcel2Go and so I wasn't sure about the statement I made in the Letter of Claim if it was totally accurate to say "I am applying my third party rights under the Contracts (Rights of Third Parties) Act 1999"? I just wanted to confirm the correct wording.  In my case the parcel shipment was paid for on the EVRi website and sent at the Tesco EVRi Parcelshop.  On the MCOL claim form I have referenced Section 57 of the Consumer Rights Act 2015 in response to EVRi customer service hiding behind their lack of ability to insure delivery of laptops and their bogus non-compensated and prohibited items as a means to avoid any responsibility for them losing such items. Thank you for taking a look to see if there are any inaccuracies or amendments to the Letter of Claim - when it is looking good I will send via email and post it to EVRi.  Having drafted the particulars of the claim on MCOL, I shall be ready to submit the claim on the MCOL site when the 14 day period has elapsed and proceed from there.   Thanks for everyone's help! Letter of claim and MCOL Particulars of Claim.pdf
    • Wow quite surprised by your response in all honesty as I can’t see where you have requested details of the car. The car is insured and that was budgeted for and paid in full, the increase of £5k is because of the modifications, which no we didn’t budget for as we didn’t plan to buy a modified car, so no that doesn’t form any part of wanting to return the car, perhaps you don’t understand the impact modifications have on insurance premiums? Thanks for your help so far but feel going the legal route probably suits us better.
    • new thread created for the court claims. please complete this twice and i'll make another thread from the 2nd PDL Claimform we need to keep them sep.  
    • Most banks do not have any customer service staff available to support those opening a new current or savings account, according to research for Investec Bank.View the full article
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Premier anpr PCN Letter of Claim - overstay - No it's Double-Dipping! - Sydney Cove Car Park 2, Praa Sands, Cornwall

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Hi all.


We went on holiday to Cornwall last year, paid for parking, got a charge through the post to my limited company name who used to have the vehicle on contract hire.  Have not made any contact so far.  This week received a letter before action with tomorrows deadline.  By chance we are on holiday again in the same place so I was able to get some pictures of the car park.





1 Date of the infringement 11 August 2011 18:02


2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 10th September 2021 is first letter made available from lease company but it does say first reminder.  I received one to my company name on 18th September 2021.

ntk - redacted.pdf - this is a copy emailed to me from the lease hirer.  don't have my copy to hand as I'm away 


3 Date received 18th September 2021 but see previous

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Yes

5 Is there any photographic evidence of the event? Picture on the NTK

6 Have you appealed? [Y/N?] post up your appeal] No

Have you had a response? [Y/N?] post it up N/A

7 Who is the parking company? Premier Park Ltd


8. Where exactly [carpark name and town] Sydney Cove Car Park 2, Praa Sands, Cornwall

For either option, does it say which appeals body they operate under.


There are two official bodies, the BPA and the IAS. If you are unsure,

please check HERE



What's the best way to proceed?  Ignore and see if they do file a claim?  If I respond is there different advice with it going to my company and not a driver?


I have a photo of the ticket I placed on my windscreen.  It's one where you enter your reg number.  ticket_Redacted.pdf Paid from 9:07 to 17:07.  I remember leaving to go to the supermarket to buy food for the bbq.  Then came back to pick up the wife and kids.  I'm assuming camera has caught me going back out again.  



I have taken pictures of the car park entrance and signage.   car park.pdf


Many thanks in advance

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If you ignore a Letter Before Action the fleecers generally think you might ignore a claim form too and so they would get an easy default judgement.


That's why we always say to reply with a snotty letter at this stage, and if the deadline is tomorrow you need to get a move on.


From your description it seems like a case of "double dipping", i.e. their rubbish cameras haven't been able to distinguish between two separate visits.


Two things.


I know it's a long shot from a year ago, but have you got proof of payment at the supermarket - a credit card statement for example?


Also, tomorrow morning can you get the lease company to send you the proper original PCN?  Then we can get to the bottom of what the fleecers are claiming and get an appropriate snotty letter off.



We could do with some help from you.


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  • dx100uk changed the title to Premier anpr PCN Letter of Claim - overstay - No it's Double-Dipping! - Sydney Cove Car Park 2, Praa Sands, Cornwall

Thanks I'll see what lease company say but I think they are saying they only ever got the first reminder.  They like to charge me for each letter they receive so I'm sure they wouldn't miss it out.


Credit card statement only goes back 4 months.  I've checked my bank account and there is one for CoOp with transaction date of 4th August but no time.  Not even 100% sure if this is the one as we went there in the morning sometimes to buy bits for lunch and often Sainsburys for BBQ food.  Plus we was with friends he may have paid that time, I know he came with me.



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OK, the urgent thing is a snotty letter to show them that you would be big trouble in court so it's best they give up on you and go after some mug who would be terrified and just cough up.  The rest can wait.  How about -



Dear Will & John,


cheers for your Letter Before Claim.  I rolled around on the floor in mirth at the idea you actually thought I'd take such tripe seriously and put my hand in my pocket!


As usual you'll have been too bone idle to do any due diligence whatsoever otherwise you'd have seen your client's case is total pants.  Given your shenanigans with the IPC and the IAS you'll be very familiar with the phrase "double dipping".  I can easily prove to a judge my vehicle was elsewhere when your clients say it was in their car park.  They really should stop buying their cameras second hand for £9.99 on eBay.


Oh dear.  Your greedy clients have added £70 Unicorn Food Tax plus you haven't bothered to look up real solicitors' fixed costs for this amount of claim.  Doubt a judge would be very impressed.


Your clients can either drop this foolishness now or either get a total hammering in court.  Their choice.  If the latter I will of course request an unreasonable costs order under CPR 27.14(2)(g) and then spend it all on a holiday back in Cornwall while laughing at your client's expense.


I look forward to your deafening silence.





Gladstones are corrupt solicitors who set up their own parking association where they judge themselves, thus all the mentions of the IPC and the IAS.


Send the letter off tomorrow 1st class both to Gladstones and Premier Park and get two free Certificates of Posting from the post office.


By complete coincidence yesterday for another thread I looked at how many Premier Park cases we have on the site.  Thirty.  They only did court in two.  And lost them both!  So the snotty letter should see them off.  No absolute guarantees of course.


I'll edit the dates as requested.

Edited by FTMDave
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We could do with some help from you.


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E-mail is better than not replying.


But ideally you should use Royal Mail as Homer says.  We've seen the fleecers abuse e-mail several times in the past.

We could do with some help from you.


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If you want advice on your thread please PM me a link to your thread

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