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Bournville Van Centre Limited/Billing Finance ltd - faulty van


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Good evening

 

after a bit of advice

 

4 months back I bought a van for £4400 with 3 months warranty, I had some work done under warranty the garage begrudgingly only paid half the finance company paid the other half 


With only 4 days left of warranty the van then developed an engine problem, I didn't feel confident enough to approach garage, I contacted the finance company.

 

I already knew the problem as I had taken it to a garage, the finance company sent an independent assessor who to be honest was about as much use as a chocolate tea pot.

 

they are now saying they are only prepared to pay half of the £1500 repair bill because I've done 4000 miles in 3 months saying the problem would have appeared from 1 to 2000 miles.

 

garage says this is rubbish

 

who can tell when a car is gonna break down

 

I'm at a total loss as what to do next

 

please help

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forget any warranty, no worth the paper it is written upon.

 

your sword is your consumer rights which no warranty can remove, weaken, nor replace.

 

who is  the finance company please.

 

and no you should not have to pay a penny!! its within 6mts of ownership for a start

they have ONE chance to repair, else its full refund time commensurate upon slight usage.

 

bet we know them....

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to Billing Finance ltd - faulty car

Not much good here on them. Small fry company.

 

They shouldn't bring in wear and tear if its obvious the fault was present at sale.

 

Its not your car its theirs, you wouldnt hire a taxi and be expected to pay for its repair if it brokedown whilst you had hired it, same applies here.

 

They will have to argue it out with the seller, you should not have pay a penny.

 

Under your consumer rights, regardless to any warranty or its previous use/repair under that warranty, it does not remove, replace nor vary the fact they have one chance to repair the car FOC to you else full refund time.

 

Stand your ground.

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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They're saying as I've done 4000 miles since having van that it would have shown up earlier and they're only willing to pay half the repair bill

I have had the van less than 90days .

 

 

 

 

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immaterial.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

sorry

you might want to type that again in a bit clearer english.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Sorry billing finance is going to send me in writing that they are willing to pay half of repair bill because they feel that it would have broke down sooner I've unless than the 4000 miles I had covered in less than 90 days I just need to know what my next move would be hope that makes it clearer thanks Kevin 

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i hope you dont write your letters like that 

your english is very broken but no matter.

 

i am assuming they are stating that they would have expected the fault (whatever is now wrong) should have shown up sooner than 4000miles and are using this as some kind of get out that it was not present at purchase and that your wear and tear has caused it, so, we are only going to offer half its repair cost, ...they cant do that no.

 

i think before we go further forward we need to see everything in/out communications wise in one mass PDf please

 

read our upload carefully and get that done

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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How about Comms to date now please.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

There is your issue, just like debts and powerless DCA's you should never converse on the phone,

 

they will state and intimate things that are 'lies' just to scam you that they would never put in writing.

 

Until you get something stated in writing, take what has been said with a large pinch of salt to date .

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

  • dx100uk changed the title to Billing Finance ltd - faulty van

whats the van? that seems a bit steep for replacing 4 injectors?

it sadly doesnt help you that you've already allowed them to get away with only paying 50% on the 1st repair.

 

if this were me, i'd take this all the way and launch a court claim, sighting the return of you 50% of the 1st repair back, against your consumer rights and the full payment  for this one too.

 

im also sceptical about how far in their pocket these ABC people are, poss worth investigation via say companies house.

their comments of Bournville Van Centre Limited do not feel they are responsible and linking this to your 1st repair, where they scammed you, plays no part suspect too. 

 

whole thing doesnt sit right with me.

 

edit...i see they went50/50 retailer/finance company..

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to Bournville Van Centre Limited/Billing Finance ltd - faulty van

Who is doing the repair for that price?

someone you found or billing/retailer?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

I took it to a  local garage 

 

The independent assessor they sent out did nothing but start the van for 2 seconds and determined that it was the bottom end gone and it would have shown within 2000 miles not 4000 I had only owned the van for less than 90 days that equates to only 56 miles a day within 30 days had van repaired new gear linkage 

 

Now this plus a spring on the front is broke plus gearbox now crunches in reverse Im just at the end of my tether 

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the 1st repair ...

was this again organised by you and the vehicle was never back in the retailers hands?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The finance company told me to go to a third party garage 

 

Sorry it was the retailer who told me to go to the third party garage the initial quote to repair was £150 but it turned out needed a complete new linkage so was double, the retailer refused to pay the bill so billing finance said they would pay half 

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