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Small business made complaint to energy Ombudsman - now reversed decision

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Posted (edited)

Hi all, can anyone help me please?


I run a small business, sole trader, no employees, and made a complaint to the energy Ombudsman about Opus.


They found in my favour and i accepted the result, but then Opus appealed and they have now reversed the decision.


Now I am not sure if i can appeal this second decision as only option I am being given is to decline or accept, no mention of me appealing.


I have checked on the Ombudsman website which states 'the final decision cant be changed' which i thought that the decision that was made originally was the final one, hence why i accepted. 


The information Opus have given in their appeal is incorrect but i can see nowhere to respond to any of this appeal by Opus. 


Please can anyone help me?? 

Edited by dx100uk
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If the information opus is incorrect, prove and tell the ombudsman.




please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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