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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Ryanair - getting your taxes back?


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Hi,

 

I have just drafted the following letter, but 2 questions are puzzling me!

 

Ryan Air Corporate Head Office

Dublin Airport

Co Dublin

Eire.

14th December 2006.

Dear Sir/Madam,

Flight: FR9698 Monday 27th November 2006 (Blackpool to Girona)

Flight: FR9697 Wednesday 29th November 2006 (Girona to Blackpool)

I am writing to request a refund of fees as listed below. Myself and my travelling companion were unable to make this flight. As per EU legislation I am requesting these fees be returned to me as they were not incurred by Ryanair.

Payment details:

£31.24 GBP Taxes, Fees & Charges

£ 8.72 GBP Aviation / WCHR Levy

Total £39.96.

(bad copy and paste coming up!) In the event your response will go on to state your administration charges, I will require a full breakdown of how this charge is made up so I can deduce whether or not these fees are unduly and unlawfully enriching the company. I sincerely hope this will not be the case, however if I have not heard back from you within 14 days I shall write again giving a further14 days notice of my lodging litigation in the County Court, Yours Sincerely,

With the company address being in Dublin - is this going to make it impossible to claim? (assuming they'd give me the admin spiel)

If not does anybody know the directive number for claiming back airport tax etc??

Thanks.

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I know it's possible to take ryan air to court in England because if the wheelchair fiasco (when they now charge everyone for wheel chairs as a tax) you seem to be doing the correct thing, you just need to find the correct address in england to firstly write to and then issue the court claim.

 

Try companies house website as every company that operates in the UK has to have a registered office on there.

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Thanks, my case about bmi was the fact that they wanted to charge £50 to administer the refund and I said that it was unreasonable (taking the unfair bank charges template)

 

They may charge an 'administration fee' (which if it's over £5) is excessive imo- £50 in my case. This is when you take action to take them to court and they have to prove that these 'administration fees' are a reasonable fee for a service otherwise they constitute a punitive charge.

 

Direct action with the courts is often the most efficient way to deal with these leeches.

 

In my case they settled out of court and strongly denied they were punitive charges but I got all my money back just before court date.

 

Once again, don't listen to idiots on here who have strong opinions to the contrary.

 

M

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OK peeps, I must deal with this the morra. I will do as Magzy suggests, but in an attempt of laziness - does anyone have ANY UK address I can communicate with/file with? Of course i'm asuming they'll lie through thier back teeth..... its what they do best.

 

This is new ground to me, but I figure its money/justice in the bag?

 

All i've got to do is prove thier admin fees are a load of bolony... right????

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  • 1 month later...
Hi,

 

I have just drafted the following letter, but 2 questions are puzzling me!

 

Ryan Air Corporate Head Office

Dublin Airport

Co Dublin

Eire.

 

14th December 2006.

 

Dear Sir/Madam,

 

Flight: FR9698 Monday 27th November 2006 (Blackpool to Girona)

Flight: FR9697 Wednesday 29th November 2006 (Girona to Blackpool)

 

I am writing to request a refund of fees as listed below. Myself and my travelling companion were unable to make this flight. As per EU legislation I am requesting these fees be returned to me as they were not incurred by Ryanair.

 

Payment details:

 

£31.24 GBP Taxes, Fees & Charges

£ 8.72 GBP Aviation / WCHR Levy

 

Total £39.96.

(bad copy and paste coming up!) In the event your response will go on to state your administration charges, I will require a full breakdown of how this charge is made up so I can deduce whether or not these fees are unduly and unlawfully enriching the company. I sincerely hope this will not be the case, however if I have not heard back from you within 14 days I shall write again giving a further14 days notice of my lodging litigation in the County Court, Yours Sincerely,

 

With the company address being in Dublin - is this going to make it impossible to claim? (assuming they'd give me the admin spiel)

 

If not does anybody know the directive number for claiming back airport tax etc??

 

Thanks.

hello i boked with rayn air on the 9 jan due to go on the 24 jan but now im not well and can not travel so im goin to try to claim back the tax,s would u mind letting me know how u get on with your.s :?:

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You could try this one:

 

RYANAIR UK LIMITED

SATELITE 3

LONDON STANSTED AIRPORT

STANSTED

ESSEX CM24 1RW

Company No. 01917579

  • Haha 1

___

MBNA VISA - PL sent 23/10

MBNA MCard - PL sent 23/10

FD - PL sent 23/10, offered approx 75% 27/10

Marbles - PL sent 23/10, rejected letter received 27/10

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You should be aware that Ryanair charge an administration fee for refunding taxes and charges. I've never had the pleasure but I understand that the admin charge is not specified.

Lloyds TSB, Total Charges £900, Claim Filed for £1379 - Settled

 

Sainsbury's Bank Credit Card, Total Charges £90 - Settled.

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We are aware they charge an admin fee. The point is if it's not reasonable and in line with their costs, it's unlawful.

___

MBNA VISA - PL sent 23/10

MBNA MCard - PL sent 23/10

FD - PL sent 23/10, offered approx 75% 27/10

Marbles - PL sent 23/10, rejected letter received 27/10

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Ryanair UK LTD

Satelite 3

London Stanstead Airport

Stanstead

Essex

CM24 1RW.

 

Dear Sir/Madam,

 

Re: Flight FR9698 Monday 27th November 2006Blackpool to Girona

Re: Flight FR9697 Wednesday 29th November 2006 Girona to Blackpool

 

I am writing to request a refund of fees as listed below. My travelling companion and I were unable to make this flight. As per EU legislation I am requesting these fees are returned to me as they were not incurred by Ryanair.

 

Payment details

 

£31.24 GBP Taxes, Fees & Charges

£ 8.72 GBP Aviation/WCHR Levy

 

£39.96 Total.

 

In the event your response will go on to state your administration charges, and in the event these would incur £39.96 worth of charges, I will require a full breakdown of how these charges are calculated. I will require such information for the purposes of:;

 

A) Ascertaining Ryanair is not unduly enriching itself, and is indeed recuperating its own costs, and;

B) For court use should there be no tangible solution between us.

 

Due to the potential nature of this request, I am granting Ryanair 14 days in which to respond.

 

Yours Sincerely,

 

Mr T.

 

Changed it a little. If anyone thinks it could/should be tweaked please shout!

Otherwise it goes tomorrow:)

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We are aware they charge an admin fee. The point is if it's not reasonable and in line with their costs, it's unlawful.

 

I should have read further up before commenting, sorry.

Lloyds TSB, Total Charges £900, Claim Filed for £1379 - Settled

 

Sainsbury's Bank Credit Card, Total Charges £90 - Settled.

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  • 2 weeks later...

I'm jumping the gun a tad, but I want to be prepared - and I'm not expecting a reply anytime soon, if any.

 

LBA prepped for the 6th.

 

6th February 2007

 

Re: Flight FR9698 Monday 27th November 2006Blackpool to Girona

Re: Flight FR9697 Wednesday 29th November 2006 Girona to Blackpool

 

Payment details

 

£31.24 GBP Taxes, Fees & Charges

£ 8.72 GBP Aviation/WCHR Levy

 

£39.96 Total.

 

 

LETTER BEFORE ACTION

 

Dear Sir/Madam,

 

I am very disappointed that you have failed to respond to my letter of the 23rd January 2007. I expect Ryanair to verify its position on this matter. I require either a refund of the above fees, or an admission they have been allocated for administration charges.

 

In the event you go on to reply these monies have been used for administration I will require;

 

A) In the event your administration fees are less than your costs, a reason why the difference has not been refunded.

B) In the event your administration fees exceed the above amount, a reason why I was not invoiced for the difference.

C) In the event your administration fees happen to be exactly £39.96, a written clarification this is the case.

D) In any of these events I will require full documented proof, breaking down all costs to clearly highlight all expenses incurred by Ryanair.

 

 

I require repayment in full of this money. If you do not comply fully within 14 days then I shall begin a claim against you for the full amount plus interest pursuant to S.69 County Courts Act 1984 from date of issue, plus my costs and without further notice.

 

Yours Sincerely,

 

 

I really hope I don't file, and its thrown out because of the address issue. We shall see (unless the unlikely happens).

 

I am a fish out of water here so any help is much appreciated. Does statutory interest still apply? I figure it would, but would love to know for sure:-| !! I'd also love to hear any suggestions to changing the above letter.

 

Thanks.

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Why are you claiming under s7 & 13 of DPA? :-?

 

Stat interest of 8% does apply, yes, as it is the interest you could have earned on the money if you had been able to invest it, and of which you were potentially deprived while they hold on to it, does that make sense?

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Reply from Ryanair:

 

Without Prejudice

 

Following your recent request for a refund of the taxes paid on your unused

Ryanair booking confirmation number JNSFAF

 

Applications for tax refunds are subject to an administration charge per

passenger. Please note that all other fees and charges, such as the passenger

service charge, aviation insurance and credit & debit card handling fees are non

refundable as per our General Conditions of Carriage.

 

Unfortunately, no refund is due in this instance as the administration charge

exceeds the tax refund amount.

 

Yours sincerely,

 

 

Ryanair Customer Services

 

OK, I guess I should be thanking them for not asking for the rest of the admin charge!

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I cannot believe it costs them £40 to refund you your taxes. I reckon how ever much you claimed back for taxes - their admin fee would coincidentally be higher! As a matter of principle,I would pursue this - how can 40 squids be lawful - it must cost them a fiver tops!

 

They are amusing aren't they! I actually don't feel there is any admin involved in my not turning up for the flight - but maybe an issue re loss of profits. I know the flight would have been half empty and the seat cost was 1p before non incurred taxes.:)

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