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Poor fitted windows small claims court

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I would create a time line and send a letter to the company outlining all the issues and the times you complained along with any promises and actions taken/not taken by them.


Give them a limited time to respond and insist on an action date and state that if it doesn't happen you will have no choice but to take the appropriate legal action.


If they don't respond or fail to do what they promise to then you know if you need an independent report, consult with FENSA for the contacts to do that.


Did they give you a FENSA certificate for the windows they installed? 

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