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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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Smart PCN - Wrong Reg - appealed - refused - Haven Banks Retail Park, Exeter


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Hi,  

An elderly friend has received a parking charge notice from Smart Parking after parking at Haven Banks Retail Park, Exeter(date of contravention 04/05/22) .

 

On looking at it it appears he started to enter his registration - entered the first 3 letters and then for some reason entered the whole registration after that (ie 3 extra letters in the front). It is still very clear that it is his registration.  

 

He wanted to pay it straight away but my understanding is that the rules changed in January 2020 for this sort of mistake and that at the first appeal the notice has to be dropped or reduced depending on how big the mistake.  

 

I offered to draft an appeal letter for him which he signed and I posted off.  

 

I am kicking myself now as I really should have sent it by recorded delivery (I’m sure they will probably say they haven’t received it!).  

I have however now taken a second look at the Parking Charge Notice sent by them and I see that they have dated it 19/05/22.

 

 As this is 15 days after the contravention and my friend would not have received it for a couple of days after this am I right in thinking that the 14 day rule has been broken by them?  

 

Surely this notice should have been dated within the 14 days?. 

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You're right about the 14 days.  But what does that mean?

 

It means they cannot use Schedule 4 of the Protection of Freedoms Act 2012 to transfer liability from the driver to the keeper.  But that will be irrelevant if he has outed himself as the driver in his appeal.

 

We need to see the PCN and what was written in the appeal.

We could do with some help from you.

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Sorry to ask this ( I’m new to this - can write a letter but not good with the techie stuff) but if I send these copies will they be on public display? I need to protect his  privacy.

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Yes, they will be on public display.

 

But if you click on upload the guide will tell you how to redact all his personal details.

 

We don't allow personal details on the site.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

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use pdf 

follow upload

i've hidden you docx file as it has all your pers details in file info/properties

 

put everything on one mass PDF please

both side of the PCN/NTK too please

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to Smart PCN - Wrong Reg - appealed - refused - Haven Banks Retail Park, Exeter

I've had to hide one of your posts.  The upload guide explains how to upload in PDF only.  Personal details are easily seen in DOCX and your name was showing.

 

There is some wriggle room, but I think realistically writing "my parking ticket" means your friend has been outed as the driver and any POFA/"14 day" protection has been thrown away.

 

Better news is that I have just looked through pages and pages of Smart Parking cases we have on the forum and, for all their bluster, in not one have Smart Parking ever done court.

 

Even better news, the PPcs in general don't do court in "wrong registration" cases now because the few times they have the judge has given them a thrashing.

 

Therefore your friend has nothing to worry about.

 

However, don't expect Smart to be reasonable and to accept the appeal, and don't expect their demands for money to stop overnight.

We could do with some help from you.

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Many thanks for your help anyway.  It looks as if my trying to help my friend by writing hasn’t actually helped but I take your comments about Smart Parking on board and realise that they wont give up easily.

Edited by jaycee44
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Don't beat yourself up!  Every single one of us on CAG have made mistakes in legal disputes.  The important thing is to learn from the experience for the future and not repeat said mistakes. 

 

Smart will huff & puff but in the end will do nothing.

We could do with some help from you.

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Have replaced docx with PDF in post #5

 

However they are on a hiding to nothing with the new Code of Practiuce if they were silly enough to try court, no loss to sue on, and wrong VRN a trifle, he can expect some threatening letters from paper tigers that like Macbeth's soliloquy in the Scottish Play are tales told by an idiot full of sound and fury signifying nothing

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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@brassnecked

 

In my 60ish years on this planet that is the first time I have ever heard a Shakespearian reference made relevant to modern life, I salute you sir!

 

Now when I think back to all those wasted hours struggling with 'the bard who never says what he means' in order to gain an English Lit O level, it was still not worth it all 🤣

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