Money Claim Online case against Packlink, EVRi/Evri, please help

[HolyTrinity]

Hi,

 

I've filed a claim against EVRi/Evri as I purchased a delivery service via Packlink eBay for a luxury watch and the entire transaction is worth £1,334.50. Packlink and EVRi/Evri claimed the parcel has been declared as "lost" and eBay then forced me to refund the buyer.

 

A claim was then filed with Packlink but only a £25 compensation was offered as additional insurance wasn't purchased, which I rejected.

 

I've now created a claim via Money Claim Online and EVRi/Evri has completed the Acknowledgement of service stating they are intending to defend all of this claim. I would be grateful if you can advise me whether there is any legal assistance I can get or how to prepare for the mediation or court hearing to maximise my chance of winning?

 

IMO the negligence was staggering and I do want to hold them accountable!

 

Many thanks 

Edited May 19, 2022 by HolyTrinity

[AndyOrch]

Welcome to the forum.

 

There are plenty of existing topics here in the same forum for you to read and follow the process as already advised. Have you informed the court you wish to proceed ? Have you received you Directions Questionnaire (N180) and requested mediation ?

 

Andy  

[BankFodder]

Please post up your claim form in PDF format and also when you get it post up the defence as well in PDF format

[HolyTrinity]

Thank Andy, BankFodder,

 

I have only just received an Acknowledgement of Service in writing today from CCBC and the defendant is EVRi Parcelnet Limited based in Leeds. I guess the next step is wait for them to file a response which I will share with you.

 

I will then inform the Court that I wish to proceed and request mediation from the Directions Questionnaire (N180).

 

Many thanks again

[HolyTrinity]

@BankFodder

 

Please see the Particulars of Claim -

 

Defendant

EVRi Parcelnet Limited Capitol House

1 Capitol Close

Morley

Leeds LS27 0WH

     

Re-Packlink and Evri delivery: H0xxxxxxxxxx

 

The above delivery sent on 14th April 2022 has been declared as lost and I request to be reimbursed of the full value sold via eBay for the reasons below:

1. The insurance scheme was not a valid excuse to only offer a £25 compensation given the evidence of the courier's negligence.

2. I do not wish to pursue Packlink who is registered in Spain, I would like to pursue EVRi directly accordingly to the Contracts (Rights of Third Parties) Act 1999.

3. There was no reason given on why the parcel was lost and no attempt was made to recover the item that the customer was made aware of.

[HolyTrinity]

Good afternoon team,

 

I have now received the Notice of Proposed Allocation to the Small Claims Track. In the Small Claims Directions Questionnaire I have ticked Yes to be referred to Small Claims Mediation Service as advised. However I'm unsure about question D2. Are you asking for the court's permission to use the written evidence of an expert? 

 

Please find the enclosed Defence and Counterclaim documents in PDF format.

 

Many thanks

 

defendants defence.pdf

[AndyOrch]

E2 ....tick no.

[HolyTrinity]

@Andyorchthank you I will send the Directions Questionnaire back tomorrow. Any tips and preparing for the mediation and EVRi' defence please?

[dx100uk]

what you need is in almost every evri claimform thread here already.

cag is self help too?

 

 

[AndyOrch]

Bankfodder has already posted a sticky on how to approach mediation in these type of cases.

 

You will respond to their defence when you submit your statement in support of your claim after the claim has been allocated to track and you follow the courts directions.