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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Disputed vets bill - now Dca letter . Amount increased!!


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IGNORE the DCA who is it?

 

What is the vets complaints procedure and have you exhausted it?

 

WWW.CITIZENSADVICE.ORG.UK

What to do if you have a complaint against your vet for negligence or misconduct.

 

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Who is the DCA please, and most definitely ignore them they are completely powerless to do anything.

 

Their silly missives are spat out by a computer and have no human interaction short of the postie putting it through your letter box.

 

Take a step back, start from the beginning, do you consider the vet carried out unnecessary work. didn't carry out the work a vet would have reasonably have been expected to carry out, inflated the cost??

What's the story?

 

As above scan and post up what you have received, but ENSURE you remove ALL IDENTIFIERS!

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Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • dx100uk changed the title to Disputed vets bill - now Dca letter . Amount increased!!

Is it these clowns?

DSL

 

If it is these fools, DSL in Redditch, then they are most definitely NOT bailiffs. they are a tin pot powerless DCA...

 

Have you scanned and edited what they have sent you?

 

 

 

Edited by Bazooka Boo
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Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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DSL spouting utter nonsense and thinking they're Bailiffs by using big words. IGNORE them, although for their immature response I'd be very inclined to be reporting them to the relevant authorities for their use of certain terminology.

 

As for the Vet, I'd be finding another one, and then starting a dialogue with them and coming to some arrangement, have you gad a second opinion from another vet as to what they would have done in this particular situation with the symptoms your dog presented?

 

That missive from DSL has really got my back up, ''Pre litigation survey'' Absolute twaddle, they wouldn't know litigation if it hit them on the backside, what children.

 

 

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Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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