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Hi Guys,

I am aware from this site that the difference between the business letter and the consumer letter is the legislation that governs it. It seems to me that the first time that specific legislation is used is for the POC. The prelim letter for the consumer and the LBA letter for business only mentions 'Common Law and Statute Law'. Can the prelim letter in the Library be used as a first letter for repayment for business charges to be then followed up by the business LBA? Any clarification would be helpful?

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