Jump to content


  • Tweets

  • Posts

    • Agree it is not a modification that needs to be disclosed to Insurers as changing the seats has not changed the risk.  
    • Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Wolfcub Vs Lloyds - **IT IS SOOOO WON!!!**


wolfcub
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1874 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

So pleased I found this site. I have just sent by recorded delivery a letter to Lloyds Customer Care for £2500 of charges.

 

Lloyds were efficient in my request for all statements over 6 yrs on two seperate accounts - took just 4 working days to reach me. I hope that their paper is taken from sustainable forests - otherwise some de-forestation has occured.

 

I fully intend to take this all the way. Lloyds took about half the amount over a six month period when my business was in trouble. I ended up in court on a reposession charge for a loan secured on the house that I could not pay - the amount of arrears was under £1000 - less than Lloyds "took" from me.

 

I agree with another members comments - county courts are not as scary as creditors. Having been on the other side, I frankly would welcome the opportunity to state my case.

Link to post
Share on other sites

  • Replies 90
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

  • 2 weeks later...

Received a second letter of refusal from Lloyds today. They are very efficient at getting responses out through. Just 2 days. Since their letter states "This is the bank's final response, I'll file a claim later on for £2500 plus 8% interest.

 

Found I had a spring in my step this morning - can't wait to get some justice.

 

 

 

 

 

MOVED can you please keep to the one thread with this please

Link to post
Share on other sites

  • 3 weeks later...

By all accounts, this was a rather effortless process! Sent Lloyds a letter - got a standard GO AWAY and NO letter back. Sent a letter before action, Got a shorter NO letter back. Applied to the courts 5/4/06, and Lloyds didn't even respond (they had 14 days to file an Admission or defence).

 

Given they had been so efficient in sending the GO AWAY letters and all backdated statements, this was a surprise and a disappointment. I was looking forward to meeting them in court.

 

I filed a Judgement by Default this morning for £2600 plus costs. Lets hope they pay up or I shall relish sending in the bailiffs.

 

Hoorah. Take note all you newbies - it's not always that hard to get justice!!!

  • Confused 1
Link to post
Share on other sites

Excellent news m8, Hope mine goes as swimmingly as yours ;)

 

Dappa

Data Protection Act Request sent 22nd April 2006 (recorded delivery) to Penny Berryman 40 days up on 1st June 2006.

 

Statements recieved 5th May 2006

Claiming back = £3913.65

 

Preliminary Letter Sent 5th May (recorded delivery) to Customer Care, Birmingham. Told me to sod off on the 9th May

 

Letter Before Action Sent 9th May (recorded delivery) to Customer Care, Birmingham. Told me to sod off on the 12th May

 

Moneyclaim filed issued 6th June (14 days to reply) Time up on 20th June.

 

Acknowledged 15th June (28 days to defence)

Time up on 13th July.

 

Defence Recieved 7th July

 

Going Before the Judge 15th September

 

Court Date 5th December

Link to post
Share on other sites

Brillant and well done. Another tale of inspiration!

 

Just out of interest, which of the lovely LTSB departments have you been corresponding with, was it Birmingham, Brighton or your branch. Also, did you put your branch down as the address for the court?

 

Sorry to ask so many questions but have sent my own LBA to Lloyds today so am just preparing myself!

Link to post
Share on other sites

Hi Lusky,

 

125 Colmore Row, Birmingham B3 3SF - Head Office I think. I have been corrisponding with a Mandy Horton, Assistant Manager. She has the authority to say "NO" loudly so she's senior enough to deal with it whatever branch you bank with.

 

Tip - send everything registered post (cost £1). They can't argue then at a later date. I didn't speak to anyone at Lloyds - I prefer to have headed notepaper responses for my files. Gave them two shots at paying - pretty fair I think.

 

Good luck with your claim. It really is quite simple.

 

Wolfy

Link to post
Share on other sites

Thanks Wolfy,

 

Am dealing with Colmore Row too! ( With the exception of the DPA letter which I took to my branch just for the fun of it lol!) My contact is David Just also assistant manager.

 

Congrats again and thanks for the info.

 

Enjoy your celebrations :D

Link to post
Share on other sites

Hi Kotum,

 

I've always wanted to be a wolfclub!!!! Thx for your wishes. Make sure that you put your judgement by default in early (9.00am). If LLoyds do send a reply late it tales precident if you haven't issued your claim. Did you use moneyclaim.gov?

 

Looking at the responses, dont you think its odd that Lloyds cant respond to some (like ours) and put defenses in early for other cases? Not very together as an organisation.

 

Fingers crossed 4 2morrow.

 

I sent a Letter Before Action to Barclaycard today for £600 charges. So hopefully, I'm on a roll. To quote the Complaints Manager

 

"Mrs (wolfcub) if you must take us to court then so be it"

Bring it on.

 

Best of luck Kotum.

 

Wolfy

Link to post
Share on other sites

I bet the guy at barclays didn't believe that you were serious. Please e-mail him with the claim reference number after you file for it :)

I sued moneyclaim and getting a judgement will be the first thing I do in the wee hours of the morning.

I think they are bombarded with claims at the moment so they are starting to miss deadlines. Maybe they should start employing more people with the money they make from unlawful charges.

Link to post
Share on other sites

Hi Kotum,

 

Humm - charges are documented as a £3.2Bn revenue stream for banks in general. Even if Lloyds accounts for 10% of that - its a huge sum - enough to employ thousands to run around after our claims and at least respond to them!!

 

The man at Barclaycard took a gulp when I said I had sucessfully sued Lloyds. Strangely, said NOT to address the letter before action to him! Tee Hee. Copied him on it for the fun!

 

Wolfy

Link to post
Share on other sites

Don't count your chickens until you defo have the judgement. I was in the same situation but Lloyds managed to avoid the default, even though they replied a day late and thus the court rejected the judgement.

Link to post
Share on other sites

 

Humm - charges are documented as a £3.2Bn revenue stream for banks in general.

 

Even if Lloyds accounts for 10% of that - its a huge sum - enough to employ thousands to run around after our claims and at least respond to them!!

 

Lloyds have more than 50% of the Domestic market the buggers probably make more than any other bank. They should get their finger out and give us our money back

Glad you got yours.

Krystyna

Link to post
Share on other sites

Wolfcub has to wait a bit longer. Default rejected (like Biscuiut) as they put a acknowlegement in 2 days late - and it takes precident.

 

No probs. I can wait til May 8th - or meet them in court.

 

Got Settlement with Barclaycard this morning. So not a bad day!

 

Wolfy

Link to post
Share on other sites

how can they do that, thought it was set amount of days, its not like they don't understand a we're all doing it? keep us posted, after a lot of faffing about and 2 visits to the sheriff court today, i've just about got mine ready to go to lloyds tsb (scottish law here) cant wait!:eek:

Link to post
Share on other sites

  • 1 month later...

I did have a chuckle to myself when I received the copy of Lloyds Court Allocation Questionnaire over the weekend. In Qu 1, "Do you want more time to see if you can agree a settlement", they said YES.

 

Humm, since I have had 2 letter saying NO go away, no phone calls or any other communication for 6 weeks now, its facinating they want to talk. In fact, Me thinks they want to stall not talk.

 

I shall rig my PC and record the conversation with interest. Like all other I have their defence based on the fact it's a service.

 

If they want to stall, I can wait - but I'd rather meet them in court.

 

Wolfcub

 

 

editsign.gifTHREADS MERGED. PLS STAY ON ONE THREAD.

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1874 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...