Jump to content


  • Tweets

  • Posts

    • Hi   I could be wrong here so could @namedisplay please clarify if I am correct or completely wrong?   In your post#1 you mention that due to your health issues and your mental state at the time you rang the Training Room and was told it would cost and initial £200 and then £15 per month until you finished the course.   Then further in post#1 The Training Room told you you were not eligible for an extension because you hadn't completed enough of the course.   With the above I now refer Post#12 which mentions your circumstances are covered by 13 in the TTR Terms and Conditions.   What is mentioned above seems conflicting from TTR for the following:   1. IMO that money of £200 and then £15 per month (on top of original Course Fees) was them at that time agreeing to an extension as per 13 in TTR Terms and Conditions   2. Them stating you can't extend Course as not completed enough of Course is not in TTR Terms and Conditions (that I and others can see) (Note they could be referring to 15 in TTR Terms and Conditions)   Can you clarify the above and were you informed those extra costs were due to an extension of your Course.   Again I will ask did you provide the Training Room with Medical Evidence when you asked the above?   We also still need to see the Letter from Training Room Threatening Legal Action (fully redacted) which you still haven't posted?   You need to send The Training Room a Subject Access Request (SAR) asking for 'ALL DATA' that simple phrase means whatever format they hold that data in whether it be written, email, recorded phone calls etc.   They then have 30 Calendar Days to respond to your SAR Request and that Time Limit only starts once they have acknowledged your SAR Request. They can extend that Time Limit if they need to prove identity before actioning the SAR Request so be aware of that.   A SAR Request is now FREE and make sure you get Free Proof of Posting from the Post Office     Your right of access ICO.ORG.UK   Can you please make sure you answer the questions asked of Caggers to assist you    
    • I've been trying to resolve a issue with 8 PCN issued by Tyne Tunnel 2 (tt2.co.uk). Tyne Tunnel 2 is a gated toll charged tunnel to cross the River Tyne in Newcastle. We moved in recently so all a bit new to us. My dad had been using the tunnel about twice a week and he had been paying cash for the toll fee at the booths. At some point in November 2021 they had done some constructions where the gates had been closed and payments had transitioned to online methods. My dad had been oblivious to this and been on his merry way multiple times thinking that he doesn't need to pay. So he received the first PCN some where end of November which had been issue on the 26th after which point I went on alert and sorted out the online accounts and such. However the current total of fines has amounted to £255.20 and I have appealed explaining that soon as the letters were received we have resolved the issue but they insist on us paying 8 PCN. I feel it's unfair that the fine is for the same offence which we couldn't have rectified or known until we received the first PCN letter and after the first PCN we have rectified it so feel they are being bit draconic. Any advice on this matter? 
    • No need to apologise! I am extremely grateful for both your help   Gosh very good attention to detail going on here   Great thank you, i will put them back as below   Good evening to you   DEFENCE   1.     The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made.     2.     Paragraph 1 is noted. It is accepted I have in the past had agreements with Lloyds TSB. I do not recall the precise details or agreement nor the claimant either, having failed to provide an agreement/account number within its particulars of claim and have therefore sought verification from the claimant.   3.     Paragraph 2 is noted but until such time the claimant can clarify the agreement account number any breach has yet to be proven.      4.     I am unaware of any legal assignment or Notice of Assignment allegedly served by either the Claimant or Lloyds TSB pursuant to the Law of Property Act 1925.   5. Paragraph 3 is denied. I am unaware of any Notice of default served.   6.     It is denied with regards to the Defendant owing any monies to the Claimant. The Claimant has failed to provide any evidence of the Agreement/Assignment/Default notice or Termination requested by CPR 31. 14.    Therefore the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement ; and b) show how the Defendant has reached the amount claimed for; and c) Show or evidence a Default Notice /Notice of Sums in Arrears, d) show how the Claimant has the legal right, either under statute or equity to issue a claim;   7.     As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed.   8.     On the 5th of January 2022 I requested to The Claimants Solicitors, Mortimer Clarke by way of a CPR 31.14 copies of the documents referred to within the Claimants particulars to establish what the claim is for. Mortimer Clarke have failed to fulfil my CPR 31:14 request.   9.     On the 5th of January 2022 I made a section 78 legal request to the claimant for a copy of the Consumer Credit Agreement. The claimant has as of 27/01/22 failed to comply.   10.  By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • std letter the court send simply telling you the claimant has 28 days to do 'something' else the claim get autostayed.   go read a goof few 10's of PCN claimform threads.    
    • Update. I get the feeling they will try and take me all the way. Just have to wait and see. court letter..pdf
  • Recommended Topics

  • Our picks

  • Recommended Topics

Nissan warranty repairs


Chrissielr
 Share

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4367 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

This is a bit of a long story I'm afraid!

I have an 04 reg Nissan Xtrail and last Tuesday morning as I was driving to work there was a clunk noise and it ground to a halt. The AA came out and did some diagnostics, couldn't find anything logged in the management system and thought it was a fuel pump problem, so towed me to my local Nissan dealer.

On Tuesday afternoon the garage rang to say they were sending the fuel pump away to a specialist, the work should be covered by warranty and that it would take 3-5 days, but worst case scenario was £1k (great just vefore Christmas!). They also said they'd keep me fully informed.

On Friday morning I thought I'd give them a call only to be told that the specialist hadn't picked up the pump from them. They assured me it would be collected later that day, worked on on Monday so they would have something to tell me Tuesday, which was when I was due to go in and pick up a courtesy car.

I went in at 8am this morning and was told that the pump had come back from the specialist, but that they had not included a report on what was wrong with it so someone would call me later in the morning.

When I hadn’t received a phone call at 11am (I know – I’m anal about times being met!) I asked my husband to give the garage a call. He spoke to someone who told him the same story I had been told first thing, but also that they were awaiting authorisation from Nissan to take my engine out (odd, I thought, considering they still didn’t know what was wrong).

By this time I was getting a bit cross that the garage couldn’t tell me anything after a week, so I rang and politely told the service receptionist that I wasn’t very happy that we didn’t seem to be getting anywhere. At this point she put me through to the garage manager who said “you’re the lady with the snapped fuel pump?”, to which I replied that I didn’t know what was wrong with my fuel pump, because I’d been told they were still awaiting a report from the pump specialist. The manager then proceeded to tell me that the front of the fuel pump had snapped off, the manufacturer had repaired and returned it, yesterday they had sent photos of the contents of my fuel tank and the fuel lines to check for contamination to Nissan and were waiting for their authorisation before doing anything further, although “as the boss of the garage I’ve told the men to take your engine out”.

Now the my real question is, being the born cynic/worrier I am, is it a normal process for warranty works to be so long winded with authorisation etc and is it normal for the garage not to tell you what’s happening? I have had a diesel car for 10 years and NEVER put a petrol pump anywhere near it, but it’s almost like they’re looking for a reason that the pump snapping is my fault!!

I’d be grateful for any advice on how to handle things going forward!!

:?

:p MY POSTS ARE MY OPINION ONLY...IF IN DOUBT TAKE PROPER ADVICE...I'M JUST CLAIMING TOO !

 

NatWest SETTLED IN FULL 25/08/06

Capital One settled in full 12/10/06

LTSB prelim letter sent 25/08/06

LTSB standard prelim response received 02/09/06

LBA sent 15/09/06

DONATE TO THIS SITE BY CLICKING THE LINK AT THE TOP OF THIS PAGE

Link to post
Share on other sites

It is normal. they want to get to the root of the problem as if they just repair the pump and give the car back and something else happens then you will be really really annoyed with them. this is what they do not want to happen. In the meanwhile you should have been offered a courtesy car. Which the garage should have given you while yours is being done.

CLICK HERE FOR A LOOK AT ALL OF MY FILES: http://s134.photobucket.com/albums/q82/bailiffchaser/

do not forget to click on my scale if i am giving you the right advice or advice is making sense click my scales otherwise others think i am not helping you.

Link to post
Share on other sites

  • 3 years later...

Unfortunately being the past owner of a Nissan patrol and now a Pathfinder adventura I have found on the 7 occasions that I have taken the vehicles for warranty work to WLMG that they are far from competant. Never return calls. Pass the butt and try to baffle you with technicalities. As I am ex army and constantly work on Diesel engins I stand my ground. The biggest problem is the Nissan Warranty is over priced and they spend all there time looking for ways not to payout. However you are most definately entitled to a class A car whilst yours is undergoing warranty work.

Link to post
Share on other sites

 Share

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...