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the funding corp worst company ever!!!


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Hi joncris. dose this mean that the credit agreement is not legal because stephensons think it is by way of absence of any issues effecting the figures included that it is enforceable.:???:

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We’re sorry you were dissatisfied with the service you received from ACF Car Finance. We are committed to treating customers fairly and aim to offer the highest level of customer service at all times and would like to apologise if this did not happen.

 

If you would like to contact our Customer Service Team to discuss any aspect of an account you have with is, please call 0871 271 3600. Lines are open Monday – Friday 9.00am – 5.30pm.

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We’re sorry you were dissatisfied with the service you received from ACF Car Finance. We are committed to treating customers fairly and aim to offer the highest level of customer service at all times and would like to apologise if this did not happen.

 

If you would like to contact our Customer Service Team to discuss any aspect of an account you have with is, please call 0871 271 3600. Lines are open Monday – Friday 9.00am – 5.30pm.

 

 

 

You just have to laugh :lol: at a statement like that!!!!

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l wonder if everybody got a reply off ACF who have dealt with them its a bit late from a company who is very pushie and you siqn just to get out of the door. what a set of numties.

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We’re sorry you were dissatisfied with the service you received from ACF Car Finance. We are committed to treating customers fairly and aim to offer the highest level of customer service at all times and would like to apologise if this did not happen.

 

If you would like to contact our Customer Service Team to discuss any aspect of an account you have with is, please call 0871 271 3600. Lines are open Monday – Friday 9.00am – 5.30pm.

 

 

 

ACF

WELCOME

CYGNET

 

DO YOU REALY THINK YOU OFFER CUSTOMER SERVICE

STOP RIPPING PEOPLE OFF

 

ENOUGH SAID

 

YOU ARE ALL THE SAME SHARKS

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  • 2 weeks later...
We’re sorry you were dissatisfied with the service you received from ACF Car Finance. We are committed to treating customers fairly and aim to offer the highest level of customer service at all times and would like to apologise if this did not happen.

 

If you would like to contact our Customer Service Team to discuss any aspect of an account you have with is, please call 0871 271 3600. Lines are open Monday – Friday 9.00am – 5.30pm.

IDIOTS....... If you care tha much just give the landline phone number and stop trying to make more pennies from the 08. 01244 200 200.

And before you come on stating that the Chester Landline does not guarantee you get the right Dept, the 08 number goes to the same numpty on the phone.

 

You are a disgrace, totally and utterly, whoever you are, if you have an ounce of decency, resign as your company is about to fold, i have that on good Authority byeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

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hi all just a up date there is,nt a lot stepenson can do tryed to get credit so we could hand back the car no chance with our credit score .with bos bean,ing void the hp there little fault with that so stephensons are putting to tfc that we,ve paid over £10,000 for a car which was £5000 and we still got 18mths to pay.

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Hi.what l am saying is with the bos being void stephenson have had a look at the hp what came with the car there,s little fault with it .so for us to volentry hand back the car to tfc we would have to get another car with my husbond working nights 40 miles there and back and with our credit score there no chance. we love to get rid tfc and have,ing already paid them over £10,000 still 18mths to go before we pay it off a car which was £5000what we paid for it.

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Hi.yes we would volentry hand it back but we need a car for my husbond to get to work and back with starting at daft hour with be,ing a waggon driver.we have try,ed the bank for a loan but no chance.

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If the BoS which, is an essential part of the documentation, is defective that poisons any other document which emanates from it. In other words the whole deal is kaput

 

What did Stephensons say about that?

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Hi Joncris.l did ask stepenson about this when you mention,ed it in one of your last posts. and they said it dose sometimes but there,s not alot of faults with the hp agreement so they can,t go down that path .

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a bill of sale and cca agreement are linked

the consensus is that if the bos is invalid it reverts back to the credit agreement

 

i know this is not the case

if one is invalid, both are crap

 

ill let john chriss take over for a while on this

better have two opinions than one

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Gillian Lavelle ha also taken over my case. I haven't has a progress report on my case for several weeks. The last i heard was that my credit agreement had been passed to a Barrister.

Edited by drob
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Hi gillypam..... I haven't heard anything since the agreement was passed to a barrister. I can only presume that it has been passed to a barrister for an opinion as to the validity of the agreement.

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