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    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
    • To which official body does one make a formal complaint about a LPA fixed charge receiver? Does one make a complaint first to the company employing the appointed individuals?    Or can one complain immediately to an official body, such as nara?    I've tried researching but there doesn't seem a very clear route on how to legally hold them to account for wrongful behaviour.  It seems frustratingly complicated because they are considered to be officers of the court and held in high esteem - and the borrower is deemed liable for their actions.  Yet what does the borrower do when disclosure shows clear evidence of wrong-doing? Does anyone have any pointers please?
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Erudio/dryden claimform stayed - old SLC loan - Now N244 for SJ


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 Which Court have you received the claim from ? County Court Business Centre, Northampton N1

 

MCOL Northampton N1 ?

Manual Claim CCMCC (Salford) ?

New beta WWW.MONEYCLAIMS.SERVICE.GOV.UK ?

 

If possible please scan redact and upload a full page copy of page 1 of the claim form. (not the response page or AOS)

 

 

Name of the Claimant ? Erudio Studen Loans Limited

 

Date of issue –  15 March 2022

 

Date  to acknowledge - 1/4

 

date to submit defence -  15/4

 

 

Particulars of Claim

 

What is the claim for – the reason they have issued the claim? 

 

1.  The Claimant claims £6000 for monies due from the Defendant.

 

2.  The debt was pursuant to a regulated agreement(s) between the Defendant and the Student Loan's Company Limited.  Each agreement has an individual account number as follows:

 

3.  The Defendant failed to make payments as per the terms resulting in the agreement(s) being terminated.  Notice of such is served by a Default or Termination.  Notice of such is served by a Default or Termination Notice subject to the terms of the agreement(s).

 

4.  The debt was assigned to the Claimant 22/11/2013, with a notice provided to the Defendant.  A new master reference number 63************** was also applied upon assignment.

 

5.  The Claimant has complied with the Pre-Action Protocol for debt claims.

 

What is the total value of the claim? £5999.52
 

Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes
 

Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No
 

Did you inform the claimant of your change of address? NA

Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? No
 

When did you enter into the original agreement before or after April 2007 ? Before
 

Do you recall how you entered into the agreement...On line /In branch/By post ? NA

 

Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? No
 

Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Debt Purchaser issued 
 

Were you aware the account had been assigned – did you receive a Notice of Assignment? Yes
 

Did you receive a Default Notice from the original creditor? Not that I can recall
 

Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes
 

Why did you cease payments? No payments made ever
 

What was the date of your last payment? NA
 

Was there a dispute with the original creditor that remains unresolved? No
 

Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No

 

 

Hello all,

 

I have been following this forum with regards to this issue with Erudio.  Previously, I took from the forum to simply ignore any correspondence from any debt collection agencies, now, not sure I did the right thing in my scenario.  

 

I have spent many hours searching the forum for cases relatable to mine but haven't successfully found the information I am looking for.  All the cases regarding Drysden and Erudio are for loans which are SB which I don't think applies to me.

 

To give a bit of background:  I took out student loans with SLC in 1998 and 1999.  I have been deferring since but have missed many months of deferment over that time which made me go into arrears, however, I was successfully deferring until January 2020.

 

I sent off a deferment form in January 2020 as I have been doing previous years, however, Erudio said that they did not receive. 

 

I received correspondence to say that I defaulted on 31/01/2020, my deferment ended 27/01/2020.

 

I then received a letter on 29/02/2020 to say that they have terminated my account.

 

I then contacted Erudio on 16/03/2020 by email and phone explaining I has sent my form for deferment and why had the account been terminated so quickly after my deferment ended.  They said it was too late to do anything as the account had been terminated on the phone.  I requested an answer by email too which they didn't respond to.

 

I didn't hear back from them and only received a letter from Capquest who I thought was a debt collection agency so ignored.  Then resolve call who I also ignored, they Drysden who I also ignored.

 

Now I have received the claims form and really do not want a CCJ on my name especially as I have just now started sorting out my life.  I have always deferred and never been earned over the threshold.

 

Is there any way I can defend this claim successfully?  I am not in a position to clear the debt.

 

I hope I have adhered to the forum rules and have provided the information as required.

 

Claim Form Dyrden.pdf

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pop up on the MCOL website detailed on the claimform.
[if mcol is not working return after the w/end or the next day if week time]
.
 register as an individual on the Gov't Gateway Site
Go to HMRC's login page.
Click the GREEN sign in button.
Click “Create sign in details”
Enter your email address where asked.
You will now be emailed a confirmation code. ...
You will now be issued with a User ID for your government gateway account.
 note down your details inc the long gateway number given, you might need it later.
 then log in to the MCOL Website
.
 select respond to a claim and select the start AOS box.
.
 then using the details required from the claimform
.
 defend all
 leave jurisdiction unticked
 you DO NOT file a defence at this time
[BUT you MUST file a defence regardless by day 33 ]
click thru to the end
confirm and exit MCOL.
..
get a CCA Request running to the claimant

https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/

..

Leave the £1 PO unsigned and uncrossed

.

get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant]
...
.[use our other CPR letter if the claim is for an OD or Telecom Debt]
.

https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/

.

on BOTH type your name ONLY
Do Not sign anything
.
you DO NOT await the return of ANY paperwork 
you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count]

..............


dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to Erudio/dryden claimform - old SLC loan.

when was your deferment due? how late were you?

have you deferred for 2021 and 2022 or ignored everything (including the letter of claim...OPPSS!!) since 2020 ......

 

dx

 

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hello DX, I have’t deferred since Jan 2020 as they wouldn’t allow me.  And yes I have ignored everything including the letter of claim,  I wish I had spent the time on this forum which I have done over the last few days, weeks ago!

 

I am shocked as to how quickly they terminated after not receiving my deferment form, and was hoping I had a defence with something relating to this

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you might well have

 

there are 10's of cases here identical to yours.

 

like..

 

Drydens/Erudio claimform - old slc loan - Page 3 - Financial Legal Issues - Consumer Action Group

 

also use our enhanced google search box.

 

drydens claimform SLC.

 

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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dont miss your defence filing date 15/4 no matter what.

 

i will guess this was a series of loans?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

they cant really do that... add arrears charges, they've been told off numerous times by the FOS for these unlawful penalties and have been told to remove them and remove the invalid defaults too, just because they didn't receive a deferment in time even though people were under the threshold etc etc.

 

have you still got the emails and proof of deferment sent off?

you really should never ever ring a fleecing DCA!! 

they are not bailiffs and have zero legal powers, which is why they can only do what we can do and thats raise a speculative court claim on a debt.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I have always been under the threshold.  Admittedly in the past I have missed deferment dates but always eventually got a deferment.  The months in between the deferment was when they have applied the arrears.

 

The only proof I have of the deferment form in January 2020 (the one they saying they didn't receive) being sent, is a photocopy of the original form I made before sending.  I did not use email for any deferments.

 

I am learning now what you mean about these DCA's, they pretend to be something they are not and ordinary people get scared and accept whatever they say.

 

I have managed to read bit more on cases which do not rely on SB.  Interesting reading and growing more and more confident that I am going to fight this all the way.

 

I'll carry on.......

 

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:yo:

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 weeks later...

Hello NickyPea, I am still waiting for them to get back to me with my requests for the CCA and CPR.

 

Most of the things I’ve read have based their defence on the debt being statute barred, which will not apply to me so I’m hoping to find something in the paper work to file a defence.

 

Would anyone know, what happens if they don’t respond in time? 

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13 hours ago, Nickypea said:

Hi I am just wondering how you got on with this because I’m in e a fly the same situation with erudio 

please create your own topic by hitting create  or + in the top red banner.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Ive just had a letter from Drydens stating that they have received my request and are waiting for their client to provide and as a result they agree too a further extension of 28 days to file defence.

 

Do I need to inform the courts or will they?

 

Is it possible they might try and pull a fast one and not inform the courts?

 

 

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Have not read one other erudio claim form thread exercising your self help?

 

Ignore

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

And why do you think you need to do anything else?

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I'm with you.  Read a few threads, where they have been waiting for this paperwork for ages and eventually the claim being SB.

 

Let's hope they don't find the relevant paperwork!

 

Thanks DX

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if the debt was not already SB'd then sadly it can't 'become' SB'd as the issuance of the claimform halts the clock ticking.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 months later...

So I have heard back from Dryden Fairfax with regards to my CPR 31.14 request.

 

They have sent me the following documents:

 

1:  Student Loans Company statement's covering 17 Feb 1999 to 1 March 2014.

2:  Notice of Assignment dated 4 April 2014 from Erudio including a FAQ and direct debit mandate

3:  Letter from Student Loans company explaining the sale of the account dated 4 April 2014

4:  Print out of transactions from Erudio covering period 28 March 2014 to 14 March 2022

 

Their letter states they will hold file for 28 days in order for me to file a defence in accordance with CPR 15.5, failing which they will approach court to lift the stay and enter judgement against me.

 

I have not heard anything back from Erudio regarding my SARS request...... or do the documents already provided, cover this?

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Did you file a defence then? And what was it?

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Only just received, I haven't filed a defence.

 

Have Erudio met their obligations with providing me all the paperwork they are required to do so?  I have not received a credit agreement between us.

 

 

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your defence was due 15/04.

 

what is the status of the claim on mcol website?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I received a letter from Drydens on 1st April 2022 stating they agreed to a further 28 day extension whilst they liase with their client for the relevant paperwork.

 

I now have received what I outlined in my earlier post.  The letter mentions they will hold file for 28 days before they approach the court to lift the stay.

 

There doesn't seem to be much information on the MCOL website, it merely states that claim was raised and acknowledgment received.

 

I suppose I need to start working on my defence now.  I am hoping to base my defence on the fact that Erudio didn't accept my last deferment and terminated so soon after my deferment was not accepted. 


 

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