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By BankFodder · Posted
Yes an initial letter of complaint will be ignored but you should send it anyway . Send a letter of complaint and make your claim. After about 10 days or so, come back here with a draft letter of claim and we will go through the next step . In the meantime, make sure you read up about the enforceability of the insurance requirement and all the other issues that will come up during your claim against them. We have lots of stories on the sub forum and we have covered everything. -
I have not sent a letter of complaint as I didnt see the point as its gonna get ignored anyway. I have been in communication with Packlink rather than Evri directly as I was told to contact Packlink. They sent me an email explaining the £25 compensation after I said that I wanted to be compensated in full, thats the only pretext so far. No I did not take out insurance.
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By theberengersniper · Posted
Suzanne, DX has already answered your questions, so there's no sense in me repeating that, but I do want to point out how much you're over-reacting to this issue. You said yourself the gift card looked just like any other, so who's to say you didn't already have a Curry's gift card at home and mixed the two up? Curry's couldn't, or didn't know how, or simply didn't bother, to limit the gift card to specific product groups. They could have done that. Their failure to do so is not your issue. Stop worrying and crack on with life. You are in no danger here. -
it belongs to her - your mother gifted it to her. the only person that could get in trouble is your mother the goods she signed for were not hers to gift away. bit like car insurance, it's called fronting. dx
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