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Charges on Student Account


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Hi all, just signed up to the forum and all the info and template forms are a bit overwhelming so thought I'd post here for a little advice.


Basically I've got a NatWest student account, with an interest free overdraft of £1600. In the last year, I have been hit with two overdrawn fees of £38 each time. Both times it was for an orange mobile bill of £20, as there wasnt enough money to pay the bill as I had maxed the £1600 overdraft. Originally I thought it was an £18 charge then they had paid the bill but it was a £38 charge then orange took the £20 for the bill as well!


No issues with orange but could I get the two charges (£76 in total) back from Natwest? If so which form(s) do I need to fill out and how much will it cost to claim? I can print out copies of the statements with the offending charges on from my online banking page.


Many Thanks in advance



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Yes, and from what i know you may find a nice and straight forward settlement after just the prelim letter. Please see the bank template letters for the Prelim letter

I came I saw I helped. I could do no more.


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