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Currys is not refunding faulty items.


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Order: CUR208------------
SAMSUNG - ecobubble WW90J-----------
This item is faulty and can't be repaired by Samsung.
 
Samsung approve the refund of the item in January this year.
The washing machine was collected by Currys on 28/01/2022 and the refund was approved by Currys on 06/02/2022.
 
I made more than 20 phone calls to try to sort out this situation. Every time I receive the next answer: you will be refunded in 5-7 working days.
 
Apparently, Currys has some people as employees who don't do their job properly or are instructed to delay until the customer will stop bother them, because of this, we, customers, suffer the consequences.
 
So, dear Currys, I'm going to make public all the recording phone calls with your employees regarding this matter. Also I'm going to take all legal action required.
 
People need to know how you treat your customers.
Edited by dx100uk
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  • dx100uk changed the title to Currys is not refunding faulty items.

Lots of like threads here.

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Not an unusual story, but are you simply trying to do a hatchet job on Currys or do you want some help?

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no they are advising you not to post your pers data on an open public forum. same as we wouldn't allow it here (you notice we redacted the numbers in your 1st post)

 

so not blocking you from getting the money.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

This data can't affect me. It is just an order number. Can't be used also can be verify by them and it is proving that I'm telling the truth.

Instead of asking to delete the post, they should ask for more information how they can help.  

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they have

but you need to pull your ...out of your...

 

dx

  • I agree 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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So why don't you take control and issue a letter of claim?

What is the value of this refund? And also, when did you buy it and how did you pay?

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