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    • Investment in wind, wave and solar in the uk will invest in Jobs, energy security, energy cost management and a cleaner planet, with skills exportable to the whole world.   Investment in oil wells in the North sea will invest in a few billionaires extra profits and a poisoned world
    • The vast majority of threads on this part of the forum are from fare dodgers who were caught and are trying to avoid a criminal conviction.   Your case is very different as there was no fare dodging whatsoever.  As it's the weekend there's plenty of time to get opinions from regulars who have a lot more experience than me here.  Plus as you came here immediately after receiving the letter so we have time to challenge the prosecution team.  I would suggest something polite but assertive such as -   Dear South West Railway,   Ref. XXXXX   I was most disappointed to receive your letter of 25 May regarding what happened in London Waterloo station on 22 March with your decision to offer me the choice of paying nearly £110 or of having to appear in a criminal court.   I note you have done this without first asking for my side of the story, unlike other similar companies such as Transport for London.   On that day I had taken the train from Walton-on-Thames to London Vauxhall, purchasing the correct ticket.  I boarded the train to London Waterloo, intending to get off at Vauxhall.  Unfortunately, although the majority of the Waterloo services stop at Vauxhall, the train I took did not.   Now I obviously realise that fare dodging is a serious problem for SWR and presumably ticket inspectors hear all sorts of tall tales from fare dodgers.  However, the ticket inspector who stopped me said I would be sent a fine for going to the wrong station and was incredibly rude suggesting it was stupid of me to not check where I was going, despite the fact that I was clearly distressed and crying by this point.    I would like you to consider two things.  Firstly, if you search for trains from Walton-on-Thames to Vauxhall on the SWR site, two of the three trains every hour to Waterloo on Sundays stop at Vauxhall, so mine was an easy mistake to make.   Secondly, the cost of a ticket from Walton-on-Thames to Vauxhall is exactly the same as the cost of a ticket from Walton-on-Thames to Waterloo, so it is obvious I was not fare dodging.  I had a ticket for the correct amount!  Indeed, if you purchase a ticket from Walton-on-Thames to Vauxhall on the site at a certain point the ticket morphs into Walton-on-Thames > London Terminals showing SWR are not bothered which central London station you alight at.   Does a banal mistake with no fare dodging involved which did not deprive SWR of a single penny in lost income really merit payment of nearly £110 or an appearance in criminal court?  The words hammer, nut and crack spring to mind.   I would respectfully ask you to reconsider such a drastic decision in my case.   Yours, 
    • I've been wondering whether to comment on this, as the 400 quid (or 1200 quid if you are a rich tory with three homes) is a bag of crap really even without the sting in the tail.   1. Its less than a third of the extra they are taking off an average household 2. Its short term 3. The extras thrown in (tax relief if they start drilling for oil in the north sea)   1+2. Speaks for itself even without all the cuts elsewhere. You get just a third back of what they have already been charging you and will be charging you. The prices still go up astronomically What should have been done is exactly what France has done and limit the increase via the cap, with the costs born by the oil/gas companies   3 IS The big sting. The companies to now have been throttled in drilling for more oil in the North sea as a) Its destroying the climate b) Its doubling down on a resource we can LITERALLY no longer afford in ANY way rather than forcing investment in renewables. c) Look at the target of that investment - it wont help the UK soon or ever - its just sold abroad with profits mainly going abroad - sod all to help the UK energy supply.   NOW - Sunak is incentivizing the investment that everyone with a clue knows will do nothing at all positive for anyone but a fews profits. He SHOULD be giving windfall tax relief on renewable energy project investments in the UK
    • The former climate chief (who was involved in Indie Sage early on) has spoken about Sunak's new measures.   Rishi Sunak’s Stealth Subsidy for Fossil Fuel Firms is ‘Disastrous’ says UK’s Former Climate Chief – Byline Times BYLINETIMES.COM Sir David King told Adam Bienkov that the stealth tax cut would damage the fight for 'a manageable future for humanity'  
    • Thanks very much.    That's exactly what I wanted to know
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Lebara v GiffGaff???


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I'm thinking of moving away from  GiffGaff.

Lebara seems to be a pretty good alternative but has anybody any experience of this?

 

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I haven't, (moved giffgaff to Lebara)  but can offer some points to consider (and that those who have moved can comment on .....)

 

Firstly, does O2 (Giffgaff) cover where you need your phone most? Does Vodafone (Lebara)?.

No network will cover everywhere you MIGHT need to use it, but you can check for where you know you'll use it most : No point in having a magnificent and cheaper inclusive package if it doesn't work where you need it most ......

 

Secondly,. how good is Lebara's customer service?. Much of giffgaff's CS is provided by giffgaff's users, but is does lead to a good knowledge base, and giffgaff has an excellent reputation for customer service (I know you already know to keep e-mail trails and recording of calls, but it is way better to not have to get into that level of discussion if they'll instead sort any issues ab initio).

 

Thirdly, are you looking for a 30-day rolling contract or a longer SIM-only deal? you'll likely get better value with a SIM-only, but are 'locked in' to a minimum term. (is where you'll need it most likely to change within the minimum term? if so, 30-day rolling may be a better option than a 12-month or longer SIM-only).

 

Are any network features a) essential? b) desirable. I'm thinking  of features such as call diversion, 3-way calling, and wi-fi calling...... (not that these may be available on either of giffgaff or lebara - I'd have to check)

For example .... Voxi doesn't do call diversion, and many of the features are available on the host network but not the MNVO's, but knowing what features are essential and if any are desirable might be the deciding factor all else being equal.

 

Then (and probably only then): what sort of package are you looking for? Calls? texts? data?? International calling? (to international? from abroad??). Video streaming? Music streaming??

Cost is a major factor, but a cheaper deal that doesn't meet your needs re: coverage, features and customer service can turn out to be false economy.

If you do masses of streaming, then Voxi (also on Voda's network) might be a good option over Lebara if it is Voda's network that is your prime motivation for moving.

Edited by BazzaS
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I'm definitely looking for monthly only.

Giffgaff has been great, but recently a mast was broken in my area and they spent over two weeks telling me there was nothing wrong and eventually agreed that there was.

Although mast seems now to have been repaired, I wasn't happy about the way they dealt with it.

That doesn't mean that other companies aren't exactly the same but I checked and Lebara has got just as good coverage in my area also has 5G whereas the O2 5G coverage is very poor.

Also free international calls is pretty attractive but I have to say that I do feel a bit concerned about making the jump.

Also I've got about 13 quid locked up in credit which apparently they simply keep if you leave them and I can't see any way to transfer to some other account

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Use the cerdit for a goodybag, put off moving for a month ... think of it as getting a month's worth out of giffgaff that you otherwise wouldn't have?

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I am on o2 pay as you go and have been for years, never had a problem, I only have a basic phone with no camera or internet, costs me £5 a month lol, also get rewards every 3 months :)

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Giffgaff works on O2's network.

 

If there was a mast down then O2 would have been down too (though O2's customer services may have handled things differently.....

 

In my experience though, giffgaff's C/S is way better than O2's ......... (Might the issue may have been O2 telling giffgaff the mast wasn't down, when it was?)

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actually if the truth be know O2/GIFFGAFF is now vodafone too and uses their network as well where their coverage is poor.

this happened the back end of 2020

 

the west coast of scotland used to be useless , nothing better than barely 2G outside of towns.

but we went there in july and had 3G even 4G most of the tour.

 

WWW.ISPREVIEW.CO.UK

The £1bn Shared Rural Network (SRN) industry project made progress today after mobile operators O2, Three UK and Vodafone reached a related...

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks for all this input from everyone – but it doesn't really tell me very much about Lebara.

 

12 hours ago, snowdragon said:

I am on o2 pay as you go and have been for years, never had a problem, I only have a basic phone with no camera or internet, costs me £5 a month lol, also get rewards every 3 months :)

 

In terms of your basic phone that only makes phone calls – in one sense I envy you – but on the other hand apart from anything else I've a fairly busy forum to run and a site team to be part of and if I didn't have a modern smartphone, I wouldn't be able to do any of it

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I have a tablet that can do what I want and also a computer :)

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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