Phil v TSB

[j63flg]

Hello all,

 

Can I re-confirm that the fees/charges I can claim are the following:-

 

Returned DD £30

Returned SO £30

 

This is because I had sent the first letter to the bank outlinning my concerns and the charges I want cancelled since 2003(yout template)

 

I have had a response today, which effectivley states they do not agree with the OFT decision on c/c defaults and they pointed out that what I am claiming for are standard fees set out from the begining.

 

The bank in question is Lloyds TSB . Brief history is I have an account which went over the agreed overdraft limit and I have been charged frequently £30 upto £150 in charges (including £67 for a returned dd of £7!). I am unsure whether this is just their flannel or if I am correct in persuing for the £1500 i collated.

 

I am happy to post the bank's repsonse if needed.

 

Thanksa alot

[hagenuk]

It's flannel, keep going.

 

Send the next letter, you're doing it all right.

[j63flg]

Hi,

 

Thanks for your say. I've printed the second response, will keep you updated.

[ffunkyflower]

Lloyds TSB

Claiming £590.09

 

I received my letter today (14/11), same as yours 'We do not agree'. The second letter doesn't seem to be a suitable reply though. Should I alter it to suit or simply send it as it is?

[hagenuk]

The template letters are just that, templates, as long as the basic format of the letter remains intact, you may edit certain parts to fit any response you may or may not receive from the bank.

[j63flg]

Well,

 

I gave up work to become a 'mature student' (just!) and help save peoples lives in hospital. "you get discount on your council tax and free childcare" I was told.

No chance, "Becuase you left full time employment you don't meet the criteria for childcare tax", "Sorry because you have two people earning f/t you don't get discount on c/tax", "oh and by the way because your child becomes 4 you loose £200 per month in dependants allowance".. and you still have to work 37hrs and study in the evenings

 

I may be skint , splattered in sick and blood some days but, I take my hat off to freebird and many other threads on here!

 

Keep going and keep laughing

[j63flg]

well, would you believe it, sent the LBA to LloydsTSB registered post and it never arrived! Resent today at a cost of £4.20. lets hope they forget to respond in between their crimbo parties!!

[whoareya]

They're always losing things, its a tactic to stall. Get used to it - send everything by recorded they wont have a leg to stand on then

[j63flg]

Hi,

First apologies for posting this a a seperate thread.

 

I was offered a part settlement on the 19th by letter, however this was too late for me to respond before the 14 day LBA deadline (christmas post and that). I did my MCOL claim and on the 28th Dec - the same day I completed my claim with MCOL I was credited with a part settlement. In my MCOL I requestedpayment of the full amount, however as the TSB have paid almost half - Do I need to ammend my claim or inform the court??

 

Help much appreciated please

[Mindzai]

No, just write to Lloyds refusing their part settlement. There is a template letter for doing this in the library. It's irrelevant that they have already paid it, you never agreed to it so it's their problem if they want to pay it anyway. Just remember not to spend it

[daisy_bumbleroot]

Just remember not to spend it

Um. What happens if you spent some of it. (Like my boyf who got refunded £750 on 29th Dec, only to get charged £90, plus we were going to use thier kind donation to fund our joint, my solo and the rest of his solo claims with the court fees)

[daisy_bumbleroot]

ooops double post

[Mindzai]

Well that may look like you have accepted the offer, but then you haven't signed anything to that effect. If it was me (and this is just what I would do personally) I would be inclined to continue with the claim as normal. If the bank complain that they have repaid the money I would ask them to produce the document I signed agreeing to that. I would be interested to see what they did next. Effectively they have paid money into your account with no terms agreed...

[daisy_bumbleroot]

Well that may look like you have accepted the offer, but then you haven't signed anything to that effect. If it was me (and this is just what I would do personally) I would be inclined to continue with the claim as normal. If the bank complain that they have repaid the money I would ask them to produce the document I signed agreeing to that. I would be interested to see what they did next. Effectively they have paid money into your account with no terms agreed...

Phew!! My boyf was is sending a letter anyway, and still proceed with small claims.

 

But, it seems like there are a few people with £750 refunded (not me unfortunatly ) what if LTSB have something up thier sleeve, where if they dump the money in your account and you touch it, that means youve accepted it? Or do you reckon that LTSB are just giving this cash back in the hope we will accept it and not pursue it any further?

[Mindzai]

What if LTSB have something up thier sleeve, where if they dump the money in your account and you touch it, that means youve accepted it? Or do you reckon that LTSB are just giving this cash back in the hope we will accept it and not pursue it any further?

 

Well they cant say you've accepted it without proof, and that proof would be a signed document. I would guess they are just hoping that people will give up more readily if they actually have some cash there and then.

 

Like I say though I would be interested to see what they would say if you just took all the money and proceeded as normal! Some of the people they have paid in this way havent even had a letter explaining it, let alone signed anything.

[j63flg]

I've got this from another posting,

 

Sechiari Clark & Mitchell of Department SO, PO Box 499, Upper Ground Floor, 1 - 5 Queens Road Quadrant, Brighton, East Sussex, BN1 3XJ

 

I have recently done my MCOL and need to send a copy of charges to them, si this the correct one or are there others?

 

Cheers:)

[lucid]

That's the exact address I've got for them.

 

Lucid