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Hi everyone,

 

Found this website by chance and have decided to tackle Natwest for my charges. Just wanted to say hi and wish me luck....

 

Also does anyone know if I can claim charges back from a joint account that was closed two years ago? Also since then my surname has changed however both accounts are/were with Natwest.

 

Your help would be most appreciated!!!!

 

Ta,

Dizzy_domino

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Hi Dizzy Domino

 

Yes you can claim it your charges back on a closed account. If you send your request for the data they hold on you, just let them know that you have now changed your surname and that if it is a problem, you would be willing to collect your statements at your local branch. Don't send any ID in the post with your signature on. You can supply the ID required at the branch.

 

Before you start please have a thorough read of the FAQs (there’s a Step by Step guide here too). You should print both of these out to refer to, so as to avoid having to ask basic questions later.

 

Then look at other threads in your bank’s forum, so as you know what you can expect to happen. You can claim back your charges, and a few are trying for the payback of Early Redemption Charges on loans and Mortgages.

You need to spend 2 or 3 days gradually getting your head round everything. If you find a forum/thread/post of interest, save it in your Favourites, so as you can always find it easily.

 

There’s a lot to take in, but it’s time well spent and will ensure that you succeed in your claim without problems. Remember it’s not a race, don’t rush, just follow the guidelines one step at a time.

 

This is a self-help forum and you must be prepared to put in time and effort. It is your claim, your money and you cannot expect others to do all the work for you.

 

When you feel confident that you understand the process and the various stages involved, start a new thread in your bank’s forum and post your progress and any questions there and you’ll get plenty of help.

 

All the info to get you started is here:

http://www.consumeractiongroup.co.uk...se-read-these/

There are more links below to assist you get around the site.

 

Good luck

Ukaviator

 

 

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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