BRM Select cars - Sold Mercedes not as advertised ***Resolved with Full refund***

[dx100uk]

huh

just copy and paste the text of the PDf or the text of the doc you turned to PDF

[Catter]

Will figure out how to post up the text of my letter before action, when next on the desktop comp.

 

Have posted my letter before action to BRM Select cars yesterday. 06/01/22. I have amended the date to that.

 

I have given them 14 days before i issue a County Court claim.

 

I will try to obtain a doc. from the Mercedes dealer that shows this car was built with the halogen lights as opposed

to xenons that i was expecting.

 

My next move is to gen. up on how to issue a Court claim. Any advice would be welcome.

 

done it for you..dx

 

BRM Select cars Ltd
Burringham Road
Scunthorpe
Lincs
DN172AA
0510112022
Ref.
Dear Sirs
Letter of Claim
I refer you to the complaints regarding the above vehicle, as detailed in my previous communications with yourselves. That is, the incorrect and, falsely advertised, lighting system fitted to this vehicle. 

As you have not complied with the rules in the Consumer Rights Act (2015) In issuing a full refund of the sum paid for the vehicle and taking the vehicle
back. I have no alternative, but to issue a claim, in the County Court, against yourselves, This claim will be issued after14 days from the date of your calculated receipt of this letter.

I would prefer to not take the above action. A favourable response from yourselves would avoid you incurring inevitable extra expense.
Yours faithfully
 

Edited January 7, 2022 by dx100uk
pdf text added

[dx100uk]

there are numerous court claim threads in the very forum you are in

or

just type in hermes in our search top right of the red banner.

 

you'll find loads of examples against themsame process obv.

 

dx

 

[Catter]

Hi all.

 

I have now received a response from the dealers solicitor. Copy posted in pdf.

 

Although i sent BRM Select cars a 'letter before action' on 06/01/22, i am now considering communicating with their solicitor.

That will include a copy of the advert i relied on and a copy of the build spec. i have now obtained from Mercedes, which shows that the car was built with halogen lights, not xenons.

 

That communication will also point out that my terminology of 'particularly choosing' has been used totally out of context in their initial contact email.

 

I feel that if i do not communicate as above, if and when the matter goes to Court, it may count against me as not following procedure.

 

What is your opinion on this course of action please.

File0027.pdf

[Catter]

Update. After sending the dealers 'solicitor' a copy of the advert and a copy of the Mercedes build list, i received a call

from a 'legal eagle'.

 

He said not to go ahead with my planned Court action, he will sort it out. After 1/2hour i had a call from the 

dealer to arrange collection of the car and refund.

 

This matter was concluded last week to my satisfaction, full refund.

 

Thanks all for your advice and time.

 

Regards Catter

[dx100uk]

well done CAG.

 

glad we could help.

 

please consider a donation to keep us here.

 

dx