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Hermes claims shame


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WWW.THESUN.CO.UK

PARCEL giant Hermes has been accused of refusing to reimburse thousands of customers when packages go missing.Campaigners claim the firm puts...

 

 

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They include telling customers they need insurance in case Hermes loses an item — as well as allegedly blaming another firm based in Spain.

They are also accused of falsely claiming items are “prohibited”.

Hermes is said to have refused to compensate one customer for a lost rowing machine because they had not taken out insurance — but later backed down after legal proceedings were issued.

In another case, the company is said to have denied liability for a lost bottle of perfume worth £320 because it contained alcohol.

 

 

 

Oh how we laughed

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About 8.50 this evening

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I think the most important thing is that the people who need our help are very often the people who do read those things and watch those things – so it's extremely important that the word gets out through those mouthpieces as well as any others.

 

And don't worry – I think that we have an article coming up in The Times or the Sunday Times next week at some point as well.

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