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    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
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A solicitor client is refusing to pay for a new kitchen and bathroom installed in his property. **Settled**


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By the way, somewhere on the Law Society webpage you may be able to check this person out and confirm that they are a solicitor and whether they are currently insured and practising

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Whenever you are ready

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I called the Estate Agent and the person I spoke to knew the property. He informed me that it was refurbished to a high standard, that it was on the market for about a month and that it had recently been let. There had been a lot of interest in it.

 

He asked why I was so interested in this property given that it was now let and I explained that I was owed £4900 for installing the new kitchen and bathroom and that the owner was refusing to pay. He asked if I wanted the information feeding back to the owner and I declined the offer. 

 

Before we start a Money Claim, don't we need to send a final late payment letter giving the client notice that if full payment is not received in 5 days then we shall, without notice, begin legal action. Please comment 

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I think it was a mistake to disclose to the agent why you are interested. The agent works for the client and I expect the information will feedback.

Yes, you have to give a warning – you have to give 14 days in a letter of claim.

Let me say now that if you aren't sure about the steps then please start reading up about the steps involve taking a small claim in the County Court. It's straightforward but it is a good idea to know the steps before you start so that you aren't rely completely on us and that you have confidence in what you're doing.

Read up on this forum – and elsewhere and then start drafting a letter of claim and I've already said, keep it scant

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I have downloaded and read the protocol. I note that it is slightly different for the Construction and Engineering Sector. 

I feel the next step is to send a formal final late payment letter which i have drafted and attach.

 

I have also drafted a Letter of Claim in readiness for the next step. Copy also attached.

 

Both letters are redacted and in PDF.

 

Please advise if they are detailed and acceptable. Many thanks

Redacted Final Letter for Payment to Client.pdf Redacted Letter before Claim .pdf

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Hi,

Could someone please comment on my previous post.

3 months have now passed since the project was completed and I feel it is necessary to send a final request for payment giving 14 days notice. This would take us to 3rd January 2022.

On 5th Jan we would then send the Letter before Claim giving 28 days notice.

That would take us to early Feb when we would apply online to the court.

 

The advice on an earlier post was that the process could take up to six months so I am keen to follow a step by step approach that I hope you agree with . 

 

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I gave your post a "like"💙 which indicated it was fine and should go

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Incident I can't remember whether I mentioned to you that you should say to him that as he has declined to give you his current address, you are sending everything to the rental address because that is the last known address and as he owns it and operates it as a business, you are confident that he will come to know of the proceedings when they are eventually issued.

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Just to make sure - your letters include demand for payment for all the work you carried out, don't they?

We could do with some help from you.

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  • 2 weeks later...

Hi and Happy New Year.

The Final Payment letter was sent on 20.12.21 giving 14 days notice.

On 01.01.22 we received an email from the client, a redacted copy is attached. It didn't appear to be good news and so as planned, we prepared to send the Letter before Claim on the 5.1.22.

Then to our surprise and joy, payment in full was received from the client on 2.1.22. 

What a relief. What a nice start to the year. Thank you for all your help and support.

 

The question is - is it over and settled or is the client likely to pursue his counter claim.

Would you please view the email attached and give your view. Many thanks

S

Redacted Client email dated 1.1.22.pdf

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I don't entirely understand what's going on.

This email appears to be from him to you but quite frankly apart from the pompous starting style of communication, it's also been produced quite recklessly because I see at least two ridiculous typos.

If you had your money in full then I think I would probably not take any further action.

I don't really understand because he says there's a counterclaim outstanding to which you haven't responded but there could only be a counterclaim if you have issued a claim in the first place – and so far as I know, you haven't. Is this correct?

I think the thing to do is to keep us updated if you hear anything further – but it looks to me as if it is probably settled and you don't need to worry. I have no idea why he has decided to cause so much trouble about it.

Any lessons to be learned from this? – Maybe make sure even little things are put in writing and even if you can't decide a price at the time, you should probably note at least that the work may incur further charges after a full investigation has occurred.

Anyway well done. Happy New Year.

If you do a bit of investigation here, you may even discover a donation button🙂 lurking around although I don't think we did very much – maybe mainly we simply gave you some support and confidence.

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  • BankFodder changed the title to A solicitor client is refusing to pay for a new kitchen and bathroom installed in his property. **Settled**

Thank you for the feedback. Typos were noted.

Hopefully there will be no further communication from him.

We never did submit a claim against him so technically he should be able to counterclaim against us. We just asked for payment, again and again, the last time being a Final payment letter as per the Protocol 

Thank you for your support. We really appreciated it. Just to have a guiding help was so reassuring. We will make a donation but will first we'll wait a few weeks to be sure there is no further comeback from the client.

S

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2 hours ago, BankFodder said:

I don't really understand because he says there's a counterclaim outstanding to which you haven't responded but there could only be a counterclaim if you have issued a claim in the first place

IIRC the pompous so-and-so referred to his "losses" as a counterclaim during correspondence with the OP ... without any litigation actually taking place.  It's just a strange use of the term "counterclaim" which he seems to have made up himself.

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