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Marston Bailiff company refuse payment plan for water bill


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I would be really grateful if anybody can offer advice on this.

 

My stepdaughter had a payment arrangement with Marsden's for an outstanding water bill. They recently changed the date of her direct debit causing one payment to "bounce". as a result, they then sent a letter to say that unless the full amount is paid now they will come to take goods and she doesn't need to be there when they do which sounds like a threat to break in and help themselves when she's at work.

 

She is aware she owes the money and is happy to continue paying as per the previously agreed payment plan but they only want the full amount which she cannot afford as it's several hundred pounds.

 

She is several months pregnant and has already suffered a couple of miscarriages so the stress is something she really doesn't need.

Any advice would be greatly appreciated.

Cheers all.

Edited by dx100uk
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Did they inform her and give her advance notice of the change of date ? 

 

Failing to provide advance notice will put a creditor in breach of the Direct Debit scheme.

 

Andy

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they can't force entry on consumer debts - end of!

they are talking about goods like cars etc outside the maybe in her name.

 

can you tell us the full story please?

the water company got a CCJ , is this for the CURRENT years bill, if not is she paying this ok too?

why was the CCJ not defended? head in sand?

 

have she got a copy of the claimform still?

 

if she has can you type out the relevant details required in this sticky please?

 

 

 

what initial  letters did she get from the court bailiffs?

did she get a notice of enforcement @£75 and then responded to them , entering into the plan?

and now she has the 2nd letter adding £235 , making the total of £310 fees, which is all they can ever levy?

 

please expand on the story.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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well simply tell her dont engage with them if they turn up.

there is no need too at all

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

marsdons are BAILIFFS, bailiffs do not get involved in any debt unless a county court judgement has been handed down, a CCJ, so why does she know nothing about the CCJ, is this for a debt at an old home and she moved without informing her creditors and as a result got a backdoor CCJ?

 

i suggest she goes and looks at her credit file

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to Marston Bailiff company refuse payment plan for water bill
1 hour ago, Billy Bremner said:

Thanks folks for getting back to me so quickly .

They did not notify her of the change in direct debit date.

I haven't seen the letters but I will find out from her later and give you more details.

She doesn't own a car that they can take so that is one less problem

 

Cheers

 

A customer will be entitled to a full and immediate refund. A creditor will be subject to sanctions.

 

How advanced is advance notice?

You should be providing your  client with 10 days advance notice before a payment is taken from their account. Whilst you can agree a shorter period between you (keep a signed record if you do), 10 days only include working days and does not take weekends or bank holidays into account.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your Topic please PM me a link to your thread

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