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new procedure?


paul
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Hi All,

 

I was speaking to the halifax earler regarding a £40 charge versus the 40p I was short and said "we both know it does not cost £40 for a computer to reject a DD" at which point the person on the other end of the phone went into robot mode "we can not disclose that information due to data protection!" and I had not even asked the question!

 

thats a new one on me!

 

Cheers

 

Paul

Paul

 

11/12 - S.A.R - (Subject Access Request) Sent

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It's also a load of nonsence. They must justify their charges inlaw & they won't thats why they refunding them. The jobsworth on the phone has probably been told to say that much like "fair and reasonable"

 

Lots of organisations are hiding unlawfully behind the DPA & they should be challenged.

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Hi All,

 

I was speaking to the halifax earler regarding a £40 charge versus the 40p I was short and said "we both know it does not cost £40 for a computer to reject a DD" at which point the person on the other end of the phone went into robot mode "we can not disclose that information due to data protection!" and I had not even asked the question!

 

thats a new one on me!

 

Cheers

 

Paul

 

LOL ask them what the Data Protection Act protects next time?

 

Its data as defined in the act which is personal info of a living data subject.

 

As much as the bank in question may be described as living organism, human it aint and therefore its data isnt protected in the same way i believe.

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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