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Mbna Offer Advice

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MBNA have just sent me a list of transactions. Charges amounting to nearly £700. They have offered to credit my account with about a third of this in final settlemet. ( Very big of them). I am not quite sure how to word the next letter. I need to obviously send them the letter requesting that they repay all of my charges, but how would be the best way to incorporate the acceptance of this partial payment as an interim sum, but still making it clear that the remainder shall be pursued. I have copies of both request for payment letter, and rejection of settlemet letter, but not sure how to combine the two. Any help would be much appreciated.


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Hold out and ring someone from the customer advocate office - I spoke to Colin Pugh and explained it would not be in his interest or mine to not pay me all charges and interest and within three days had whole amount and interest calculated at 27.9% for entire amount, Tel no 01224 672628. Paul Minney, Yvonne or Colin would be your best bet.

NatWest Bank charges

01/10/06 S.A.R - (Subject Access Request) sent

06/10/06 Statements arrived

17/10/06 Prelim letter sent claiming £929

23/10/06 Bog off letter received

25/10/06 LBA sent

01/11/06 Second bog off letter received


MBNA Credit Card

17/10/06 S.A.R - (Subject Access Request) + £10 cheque sent

26/10/06 Letter telling me they will respond by Nov 16th

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