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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Group Nexus ANPR PCN - Westside Retail Park, Guiseley Leeds LS20 9NE ***Cancelled by Retail Park***


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Apart from the PCN not arriving within the required time limits for the keeper to be liable for the driver's alleged breach, there are two more reasons that the PCN does not comply with PoFA. Both of them are in relation to the wording.

The first one is

that the PCN does not even suggest that the keeper is liable thus not following Schedule4 s9 [f].

The second fault is

that the PCN says that you have 28 days to pay the £100. 28 days from when?

The date of the PCN?

The date the PCN arrived at your property?

The date you read it when you returned from holiday?

Sloppy.

As they cannot pursue the keeper for the alleged debt and they should not assume that the keeper is the driver, strictly speaking they not be writing to the keeper.

It is important therefore not to let them know who was driving. 

The usual way of revealing the name is when the keeper writes to appeal for example and says I parked rather than the driver parked. 

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To be fair to barrowboy there should be no reason for the OP to be pursued as the parking company through their own actions have ruled out the possibility of transferring the liability from the driver to the keeper. I did say that in post 7 above.

 

And it is not that the parking company can lie about their lack of keeper liability-it is very clear they have failed. So to take them on at POPLA will not affect any later actions that may occur in Court should POPLA fail. And if worded correctly with no drivers name mentioned POPLA may decide to cancel the PCN. Even should POPLA not cancel it, no harm has been done as the OP still has an excellent chance of winning by using the same argument in Court that they used with POPLA.

 

Moreover, it may well be that in Court there may be several other reasons that come to light that only strengthen OPs case. Should the OP be successful it will shorten the worry of the OP and if we can also  get  others to win where keeper liability has failed it should shorten the time that successful  members donate to CAG. Win win all round.

 

I would just add the proviso that appeals are monitored by the Site team to avoid any chance of driver identification.

 

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Woodys Wonders we usually prefer not to appeal private PCNs fro several reasons.

 

The first

is that the appeal can inadvertently reveal that the keeper and the driver are the same person

 

The second

is that the parking companies will refuse to accept your appeal but may well alter their Witness statement either by slanting their argument to prove your argument is wrong. And if they can't do that, they just lie to prove they were right.

 

And while those are the principal reasons we don't think that revealing our best arguments in advance mean that we can hit them much harder with little chance of them rebutting should we get to the Witness Statement stage.

 

Appealing to the IAS is virtually a waste of time since they have no interest in allowing appeals. POPLA is different in so far as there is a better chance of winning but always with caveats as if the appeal is refused the motorist often appears to take that as final and may as well pay, when nothing could be further from the truth.

 

POPLA work from a narrower remit than the Courts so just because one loses on appeal, motorists can still go on and win in Court. For that reason we prefer not to appeal early as sometimes the parking companies don't take the matter any further  and if they do go to court we have a much better chance of winning in Court.

 

Worth bearing in mind too that if we didn't win in Court we also wouldn't have won with POPLA.

 

Edited by dx100uk
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It's not quite so simple Barrowboy.  When no keeper liability is involved, MSE appear to use that as a starter and go into it in  a long winded way- they also seem to throw everything else in to the pot at the same time. Their appeals can last for a couple of hundred pages and putting parking companies to strict proof with certain items.

 

When faced with a mountain of paperwork that requires answers to satisfy POPLA plus providing strict proof on several things, smaller parking companies especially may just write off that PCN as not worth the time dealing with it.  Which is all well and good for the driver when it works even though we don't learn whether they just gave up or whether something in the appeal justified them not continuing.

 

The bigger problem is when POPLA doesn't accept the appeal. Then the parking company knows the motorists arguments and has time prior to issuing an LBC to rebut the motorists appeal since they know that just because POPLA rejected it, that does not mean the Courts will see the arguments in the same light. But when we wait until the LBC and the WS have been issued, we are in a far stronger place to hit them with everything we have got and gives them next to no time before they are in Court. 

 

Speaking for myself I would like to test the water as it were in such cases as Woodys where keeper liability has not been utilised. But it would be an appeal just based on that factor -no keeper liability so why are the parking company still pursuing the keeper when they cannot assume the driver and the keeper are the same person. If it succeeds then we could consider other motorists in the same boat but it has to be understood that the keeper has not already blown it by inadvertently giving away who the driver was. 

But that decision would have to be taken by the Site team.

 

 

 

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I think you have to a bit more than that.

This an appeal by the keeper. 

 

As you already know the NTK is not compliant with PoFA. The PCN was allegedly issued on the 8th November 2021 for an apparent breach on the 29th October 2021.  The PCN was not received  until the 17th November calling in to question the issue date especially as the wording on the PCN failed to mention that the liability for the charge could be transferred to the keeper if the driver failed to pay.

 

Schedule 4 s9 [f] states that you must 

(f)warn the keeper that if, at the end of the period of 28 days beginning with the day after that on which the notice to keeper is given—

 

(i)the amount of the unpaid parking charges (as specified under paragraph (c) or (d)) has not been paid in full, and

 

(ii)the creditor does not know both the name of the driver and a current address for service for the driver,

 

the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid;

 

Your NTK does not warn me that you can transfer the liability from the driver to the keeper so fails to comply with the wording a PoFA compliant NTK .

 

You will be aware that for your NTK to be compliant it must follow the strictures in Schedule 4 s9 [2] "the notice must"

 

It follows therefore that I as keeper am not liable to pay the PCN nor can you assume that I am the driver and I have no intention of divulging the name of the driver in any case,

 

so I am asking that you  kindly cancel the PCN. Now that I have informed you of the situation any further pursuit of myself over this PCN  will be deemed as a breach of my GDPR which I understand may incur a charge in Court for you of £500 or so.

 

In the event that you do not accept my appeal, please forward a POPLA reference number to me so that I can appeal to them where I am confident that they will accept that you cannot pursue me as the keeper with a non compliant NTK and will cancel it.

 

Something along those lines would show them that you do know why their PCN is nor compliant so they should cancel.

 

  

Edited by dx100uk
added A few blank lines only..dx
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