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HMRC Compliance Telephone Interview Links Person to Address **RESOLVED**


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Hi there,


Just wanted to post after a positive experience I had with this after googling and reading so many horror stories and worrying myself silly for two weeks. 


First of all, do not go over the top panicking. It is so tempting and, of course, there is always going to be some level of anxiety over receiving this letter as it can sometimes be "fear of the unknown". However, it is not worth ruining your life over until the call. 


Second, make sure they have the correct number listed for you on the letter.


Third, do NOT avoid or ignore the call.....you will definitely end up worse off.


Fourth, get as much of the required information listed together as you possibly can and make bullet points on a piece of paper that you would like to say IF they ask for it. also, if time, complete the SAR on the HMRC website which will list what information they have on you.


Fifth, no word vomit!!! Let them do the talking, do not over share...they cannot ask you intimate details of your arrangements so keep your answers honest and very concise - if they need more information, they'll ask. Stick to the bullet points you've created on your paper.


So, I received a letter saying they had linked a named person to my current address. They asked for details covering the period April to June 2021 (not sure why this 3 month period specifically). The sitation is that I have 4 children with my ex but we have never been able to maintain any sort of stable relationship and have both live with our parents over the course of 6 years, briefly getting back together then quickly separating again. I changed my claim from joint to single.


I moved into his Mum's house years ago and listed that as my address, receiving all of my post there, was registered on the Electoral Roll, council tax etc. I quickly moved out as this situation became fractious and not a suitable environment for the children at the time. I kept my address listed there because once I stayed with my Mum, she moved 3 times in four years and I was scared of missing an important letter which I do receive for important medical appointments fairly regularly. I did not inform HMRC as I didn't see this as relevant as I did not officially have a new address.


Fast forward to this year, my Mum is having lots of renovations done on her new house and it is an unsafe environment for small children to be in. This saw my move back in with his mother, reluctantly. There were no formal rental or financial agreements made and everything was in her name.


He got chucked out of where he was living in April of this year and had to move back into his Mother's house as well. He must have registered something at this address and this is what triggered the letter. He stays in the lounge. He pays no child maintenance as he sees the children half of the week and pays half of what they need most of the time.


Straightaway, I realised I should have rung HMRC and told them of this change of circumstance however I wasn't sure of the rules regarding both of us living as a separated couple under his Mother's roof where none of our names except hers as registered on anything. He has no other listed address and nor do I. If I had have rung at this point, I would have been reassured and avoided the stress of receiving the letter.


Letter arrives and I start panicking that I'll get fined a huge penalty as they will say I should have been jointly claiming all this time and I will have to pay lots of money back on top of this penalty.




The lady was very kind and polite. She asked a list of questions and I answered each one very honestly and briefly. I told her I was very sorry that I did not ring to tell them about the change in circumstance and that he had been living back at the address since April etc. I told her I didn't really have anything to prove on paper that  we weren't together as a couple and that I understood if they now had to take this as a joint claim.


She said she thought my situation was a tough one and that it sounded like I was stuck between a rock and a hard place (I told her as soon as humanly possible, one of us WILL be moving out of that house and situation and as soon as that happens, I will let them know).


She said she believed that my situation was still classed as a single claim and that, in fact, I hadn't been receiving my children's disability tax credits which I should have been for over a year (she couldn't back date this but has amended my claim)  so in fact my payments would INCREASE slightly and she will continue my claim as it was. 


She said she wasn't sure how long the HMRC would accept this afrrangement as a single claim so to continue trying to sort it out one way or another and let them know if anything changes.


So..... a success story and I feel so much better now that everything is up to date.





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opps caps sorry!




please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to HMRC Compliance Telephone Interview Links Person to Address **RESOLVED**

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